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Added 6 mins ago
M
Production Operator - Mechanical
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team…
Added 6 mins ago
M
Electromechanical Assembler
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The global MDA…
Added 6 mins ago
Q
Site Acquisition Specialist - Vancouver, BC, Canada
Quadient
Vancouver, BC
- $80,000 to $108,196 CAD / year
- Full-time
Quadient is a global leader in business communications, customer experience, and parcel locker solutions, helping organizations simplify the delivery of physical and digital communications.…
Added 6 mins ago
Flight Centre - Application Support Analyst - Vancouver, BC
Flight Centre
BC
Added 6 mins ago
Flight Centre - Application Support Analyst - Toronto, ON
Flight Centre
ON
Added 6 mins ago
RB
Branch Manager
Royal Bank of Canada
Saint-Jérôme, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 6 mins ago
RB
Branch Manager, Highway 7 & Chalmers Branch
Royal Bank of Canada
Richmond Hill, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 6 mins ago
TC
Assistant Director, Construction and Facilities Management
The Corporation of The City of Victoria
Victoria, BC
- Other
…the future, advancing our approaches to asset management and program delivery. The successful candidate is an experienced, strategic and practical leader who will balance the immediate…
Added 6 mins ago
AI
Part Time Cashier
American Iron and Metal
Moncton, NB
- Up to $17.58 CAD / hour
- Part-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 6 mins ago
AI
Labourer
American Iron and Metal
Sudbury, ON · Greater Sudbury, Ontario
- Up to $20 CAD / hour
- Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 6 mins ago
AI
General Labourer (Non Ferrous)
American Iron and Metal
Timmins, ON
- From $26.25 CAD / hour
- Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued…
Added 17 mins ago
S
Surface Treatment Operator (Plating Operator) - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
Added 17 mins ago
S
Adjuster-Assembler (Honing-Finishing Operator) - Weekend Day Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 17 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 17 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
Added 17 mins ago
S
Metallurgy Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 17 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 17 mins ago
S
Sandblasting Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 17 mins ago
S
Machinist - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 17 mins ago
CC
Sales Representative
Carlson Construction Group
Port Coquitlam, BC
- Full-time
…directly to the growth and success of a respected industry leader. You'll have the freedom to build relationships, identify new opportunities, and make a meaningful impact in a company that…
Added 18 mins ago
Royal Service Agent Restricted (Part-time)
Fairmont Hotels & Resorts
Victoria, BC
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Added 18 mins ago
HP
Electrical Engineering Designer
Hammond Power Solutions
Guelph, ON
- Full-time
…headquartered in Guelph, Ontario, Canada. HPS has grown to become the leader in North America in the custom design and manufacture of dry type transformers. For the past century, HPS has…
Added 18 mins ago
KC
Manufacturing Engineer/Specialist
Kadant Carmanah Design
Surrey, BC
- Full-time
Kadant Carmanah Design is a global leader in designing and manufacturing equipment for the Engineered Wood products industry. We are the largest supplier of Stranders used in producing…
Added 18 mins ago
H
Executive Assistant to Managing Partner
Hays
Toronto, ON
- Full-time
…highly successful, entrepreneurial and extremely busy senior leader. This is a true career EA position requiring someone who can anticipate needs, manage competing priorities and keep a…
Added 18 mins ago
V
Senior Product Manager, Digital Banking
Vancity
Vancouver, BC
- Full-time
Collaborative Leader: Skilled in working with cross-functional teams and building strong relationships.

AccorHotel

Guest Services Manager – Door, Bell & Valet

Vancouver, BC, Canada

A competitive salary, starting from $77,500.00 per annum · Full-time

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Job details

Pay: A competitive salary, starting from $77,500.00 per annum
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Company Description

We’re looking for a Guest Services Manager to lead our Door, Bell, and Valet teams, bringing energy, presence, and exceptional service to every arrival and departure.

This role is at the heart of the guest experience, leading a dynamic team, creating memorable first impressions, and ensuring every interaction reflects the exceptional service and personality of Fairmont Pacific Rim.

Job Description

Why work for Fairmont Pacific Rim?

Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
A competitive salary, starting from $77,500.00 per annum
Complimentary work meals through our Colleague Dining Program
Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
TransLink monthly pass reimbursement program
Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
Opportunities to participate in sustainability, charity, and community engagement initiatives
Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
Opportunity to grow within a collaborative and professional Rooms Division team
Opportunity to shape and innovate elevated guest experiences
Work alongside passionate, service-driven professionals
Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city

What you will be doing:

Uphold the highest standard of customer service by demonstrating and applying Forbes 5 Star service standards at all times.
Lead and manage all aspects of the Guest Services Team (Door, Bell and Valet) and ensure all service standards are followed with friendly and engaging service
Participating in interviewing, recruiting and selection of new team members
Liaise with VIP parties, ensuring that transportation is in order and greeting and escorting as needed throughout stay
Thorough knowledge of emergency procedures (Emergency Preparedness Manual) and general crisis situation procedures
Act as property champion for valet parking system and coordinate with external parking contacts
Liaise with other departments to ensure smooth guest arrival and departure experience
Respond to both employee and guest issues promptly, completing follow up and taking corrective action as required
Develop and implement arrival and departure SOP’s, fostering a service oriented culture.
Coordinate the training, operations, and success of the valet department
Complete workforce planning including scheduling and working with Rooms Division Coordinator to ensure Dayforce accuracy

All other duties as assigned

Qualifications

Your experience and skills include:

A minimum of two-year’s experience in luxury hospitality
Excellent interpersonal and communication skills
Highly organized and results-orientated
Ability to prioritize work in an environment with multiple interests
Ability to work effectively and efficiently in high-pressure circumstances
Competency using a variety of computer software
Previous hotel management experience preferred
Experience with Opera Cloud system and Windows applications

Additional Information

Your team and working environment:

Remarkable address in Vancouver.
Working with a diverse and talented team of passionate individuals, in a luxury hotel environment
A team dedicated to providing the best guest experience
A team with outstanding attention to detail and dedicated to delivering unparalleled customer service

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

Lead and manage the Door, Bell, and Valet teams to ensure exceptional guest service and adherence to Forbes 5-star standards. Coordinate arrival and departure operations, manage staff scheduling, and collaborate with other departments to maintain a seamless guest experience.

Requirements

Requires a minimum of two years of experience in luxury hospitality and previous hotel management experience. Candidates must possess strong interpersonal skills, organizational abilities, and proficiency in hotel management software.

Skills

Luxury hospitality management
Team leadership
Customer service
Forbes 5-star service standards
Recruitment
Interpersonal skills
Communication skills
Organizational skills
Crisis management
Valet parking operations
Workforce planning
Opera Cloud
Windows applications
SOP development

Benefits

Health insurance
Paramedical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Company-matched pension plan
Group RRSP
Complimentary work meals
Food and beverage discount program
Complimentary hotel stay
Discounted room rates
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Luxury Hospitality
Guest Services
Valet
Hotel Management
Forbes 5-Star Standards
Opera Cloud
Workforce Planning
SOP
Customer Experience
Leadership
Recruitment
Emergency Preparedness
Rooms Division
Vancouver
Accor
Fairmont

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