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Added 4 mins ago
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AccorHotel

Host, REIGN (Full-Time)

Toronto, ON, Canada

Pay: Fixed Rate of Pay: $27.93 per hour.
Job type: Full-time
Posting language: English
Posted: Sep 11, 2026

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Original job description

Company Description

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

As a Host at REIGN, you will be the first point of contact for our guests, embodying the high service standards of the Fairmont Royal York. Your role is crucial in creating a welcoming atmosphere and ensuring a seamless dining experience. Key responsibilities include:

To report to duty punctually, in order to maintain the integrity of co-workers and guests
To consistently offer personal and friendly service
To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel
To ensure that the host stand is kept neat and clean at all times
To have a complete understanding of your daily duties (seating and greeting guests, accurately taking reservations, handling phones, menu changeovers, newspaper pickup, checking mail, filing log book entries etc.)
To efficiently track all covers in the dining room per station and have general knowledge of the union agreement
To help guests meet their colleagues by properly using the waiting list form
To attend all pre-shift, weekly and monthly meetings to ensure open lines of communication between all employees
To actively participate in the health and safety procedures as a way to reduce workplace related accidents
To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook
To carry out any miscellaneous duties pertaining to the total operation of the outlet as requested by your direct supervisor
To feel comfortable with voicing opinions, suggestions and comments on improving the operation of the Restaurant and ways to improve the guests experience
To maintain teamwork and good work ethics with all guest (internal and external) by assisting co-workers with any duties, without compromising the guests’ dining experience
To complete all duties assigned to you before leaving for the day
To communicate effectively with the servers regarding reservations, last minute changes, larger parties and special requests
To offer guests coat check when necessary and retrieve guest coats when departing
To inform guests of departmental promotions

Qualifications

Previous work experience in a restaurant/food and beverage setting
Excellent interpersonal skills and a team player attitude
Multi tasked when dealing with high volume of guest requests

Physical Aspects of Position include but are not limited to the following:

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Constant kneeling, pushing, pulling, lifting
Frequent ascending or descending ladders, stairs and ramps

Additional Information

What’s in it for you?

Fixed Rate of Pay: $27.93 per hour. The rate of pay for this role is reviewed annually on April 1 of each year.
Free Meals: Healthy meals on us every shift.
Travel Discounts: Sweet deals at Accor hotels worldwide.
Dry Cleaning: Free dry-cleaning for your work gear.
Skill Up: Custom learning programs to boost your talents.
Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
Level Up: Unlock new career heights with exciting growth paths.

This posting is for an existing vacancy.

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Food & Beverage

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Host acts as the first point of contact for guests, managing the welcoming atmosphere and coordinating dining room flow. Responsibilities include handling reservations, communicating with servers, and ensuring the host stand remains organized and efficient.

Requirements

Candidates must have previous experience in a restaurant or food and beverage setting and possess excellent interpersonal skills. The role requires the physical ability to stand, walk, and lift up to 30 lbs throughout the shift.

Skills

Customer service
Communication
Interpersonal skills
Teamwork
Multitasking
Reservation management
Menu knowledge
Conflict resolution
Time management
Attention to detail

Benefits

Free meals
Travel discounts
Dry cleaning
Custom learning programs
Health and wellness committee
Sustainability committee
DEI committee

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Food & Beverage
Guest Experience
Restaurant Operations
Customer Service
Reservation Systems
Team Collaboration
Health and Safety
Luxury Service
Fine Dining
Communication
Multitasking
Professionalism
Hotel Operations

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