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Added 13 mins ago
FD
Customer Experience Specialist
Fil Delivery
Mississauga, ON
- Full-time
…inclusive environment for all candidates and current employees. We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited…
Added 14 mins ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 28 mins ago
CM
Physician Support Specialist
CASA Mental Health
AB · Edmonton, AB
- Full-time
the Physician Support Specialist, follows established policies and procedures; gathers and records all necessary information in the process of maintaining the physician’s patient records.…
Added 28 mins ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…resolution, and delivery promise integrity; clean handoff to Application Specialist on deep technical pre-sales; clean handoff to Technical Support on post-sale technical issues. Owns the…
Added 28 mins ago
SI
Java Backend Developer
Smart IT Frame LLC
Mississauga, ON
- Full-time
…frontend and other services Collaborate with DevOps teams to support CICD pipelines and automate deployments Troubleshoot and resolve production issues to maintain high system availability…
Added 28 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Collaborate with People Services Client Partners, People Leaders, and the Compensation and People Analytics Specialist to support role design and job description alignment before formal job…
Added 28 mins ago
BH
Department Head – Technological Education (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…on any of the protected grounds in the Human Rights Code to support candidate participation in the hiring process. When contacted, candidates will be provided with an overview of the…
Added 28 mins ago
BH
Department Head – Guidance (1.0 FTE) - New Secondary School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
…on any of the protected grounds in the Human Rights Code to support candidate participation in the hiring process. When contacted, candidates will be provided with an overview of the…
Added 28 mins ago
BT
Supervisor, Audit and Assurance
Baker Tilly Canada
Courtice, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 28 mins ago
RD
Security Specialist
Randstad Digital
Toronto, ON
- $90 to $100 CAD / hour
- Contract
…adjustments, micro-segmentation rules, and risk assessments in support of rapid business application deployments. Working within an ITIL-aligned framework using ServiceNow and…
Added 28 mins ago
C
Sales Associate
Claire's
Barrie, ON
- $17 USD / hour
- Part-time
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 28 mins ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
NS · Cape Breton, NS
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 28 mins ago
AC
Applications Specialist
Antec Controls
Winnipeg, MB
- Full-time
We’re looking for a passionate, energetic Application Specialist who can effectively provide expert-level technical support to owners, contractors, technicians and internal customers on the…
Added 28 mins ago
DE
Junior Technical Support Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Assess each inquiry to confirm the product, application, and symptoms, identify any safety concerns, and determine whether the issue is a simple inquiry (L1) or a complex issue requiring…
Added 28 mins ago
LF
Partner Operations Specialist / Spécialiste des opérations partenaires (Claims/Réclamations)
LGM Financial Services
Vancouver, BC
- Full-time
The Partner Operations Specialist manages complex escalations arising from claims adjudication and contract administration, including customer, dealership, OEM, legal and consumer matters.…
Added 28 mins ago
CI
Ingénieur(e) mécanique intermédiaire / Intermediate Mechanical Engineer
Calian in Space & Technology
Vaudreuil-Dorion, QC
- Full-time
Providing support to the antenna integration team
Added 43 mins ago
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WIC Administrative Assistant - Office & Administrative Specialist Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: WIC Administrative Assistant - Office & Administrative Specialist Senior
Added 43 mins ago
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Office & Admin Specialist Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Office and Administrative Specialist, Senior
Added 43 mins ago
GH
Senior Proposal & Pursuit Specialist
Gow Hastings Architects
Toronto, ON
- Full-time
We have an immediate opening for a Senior Proposal and Pursuit Specialist to join our Toronto-based, award-winning architecture and interior design studio. We’re on the lookout for a…
Added 43 mins ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Software Solutions Technical Specialist to join our team in Montreal. In this role, you will serve as a subject matter expert for dormakaba's access control and…
Added 43 mins ago
DC
Technical Support Specialist, Helpdesk
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks,…
Added 43 mins ago
SB
Event Sales Specialist
Splitsville Bowl
AB · Edmonton, AB
- Full-time
Join Splitsville as a Event Sales Specialist and in return you'll get:
Added 43 mins ago
BS
Middleware Specialist / Infrastructure Engineer
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Position Overview: As an Engineer Specialist, you will play a critical role in enabling secure, reliable, and scalable technology environments that support key business operations. This…
Added 43 mins ago
YA
Bilingual French Inbound Customer Engagement Specialist- Hybrid
Yoh, A Day & Zimmermann Company
Vancouver, BC
- $30 USD / hour
- Contract
Excellent customer support and communication skills.
Added 43 mins ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…

AccorHotel

IT Specialist

Jasper, AB, T0E 0A8, Canada

Annual salary of $60,000 - $70,000/year · Full-time

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Job details

Pay: Annual salary of $60,000 - $70,000/year
Job type: Full-time
Experience: 1–2 years of hands-on experience in IT support, help desk, and/or infrastructure.
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

As an IT Specialist, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency and superior service. This position will be responsible for the effective and efficient day to day operation of a fast paced premier dining establishment.

What you will be doing:

Reporting to The IT Manager, supports the delivery of technology services by ensuring the smooth operation and stability of property-based IT systems. Working closely with the IT Regional Team and the broader Technology Services Team, the IT Specialist plays a key role in supporting day-to-day IT support, service requests, and ensuring alignment with company IT standards.

Provides timely, professional, and friendly technical support to all property colleagues and end-users.
Troubleshoots and resolves hardware, software, and network connectivity issues at the desktop and device level.
Installs, configures, and maintains computers, printers, mobile devices, and peripherals.
Deploys and sets up new equipment, including imaging, driver installation, and device configuration.
Manages and maintains accurate records of IT assets, hardware inventory, and software licensing.
Logs, tracks, and follows up on support tickets to ensure timely resolution and a positive user experience.
Supports the onboarding and offboarding of colleagues by preparing and recovering IT equipment and system access.
Monitors antivirus, backup systems, and basic network connectivity, escalating alerts as needed.
Executes IT-related tasks and projects as directed by the IT Manager.
Follows and upholds Accor IT standards, data security, compliance, and safety policies always.
Performs other duties as assigned.

Qualifications

Your experience and skills include:

University or college degree, diploma, or technical certification in IT/IS or a related field.
1–2 years of hands-on experience in IT support, help desk, and/or infrastructure.
Foundational IT Support certifications such as CompTIA A+, Google IT Support Certificate, or Microsoft Fundamentals (Preferred).
Experience or understanding of hotel or hospitality operations is an advantage.
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Highly organized, detail-oriented, and proactive.
Ability to work independently with a strong sense of accountability.
Eagerness to learn, grow, and take on new challenges in a dynamic hospitality-technology environment.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,

Annual salary of $60,000 - $70,000/year
Subsidized staff accommodation assistance provided
One complimentary meal per shift in our staff cafeteria
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
Comprehensive wellness platform for employee mental health and wellbeing support
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Want to learn more about this opportunity? View the complete job description by clicking this link: IT Specialist JD.pdf

Job-Category: Information Technology

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The IT Specialist supports the delivery of technology services by ensuring the smooth operation and stability of property-based IT systems. They are responsible for troubleshooting hardware and software issues, managing IT assets, and providing professional technical support to property colleagues.

Requirements

Candidates must have a degree, diploma, or technical certification in IT/IS and 1-2 years of hands-on experience in IT support or infrastructure. Strong interpersonal skills and the ability to work independently are required, along with legal eligibility to work in Canada.

Skills

IT support
Help desk
Hardware troubleshooting
Software troubleshooting
Network connectivity
Device configuration
IT asset management
Technical support
Customer service
Communication skills
Data security
Compliance
Inventory management
Imaging
Driver installation

Benefits

Complimentary upgrades
Extended stays
Discounted stays
Dining discounts
Wellness discounts
Subsidized staff accommodation
Complimentary meal per shift
Employee travel program
Mountain Explorer Travel Program
Wellness platform
Fitness center access
Golf course access
Colleague Lifestyle Program

Visa sponsorship

Not detected in the job text

Keywords

IT Specialist
Hospitality
Hardware
Software
Network connectivity
CompTIA A+
Google IT Support Certificate
Microsoft Fundamentals
Desktop support
Antivirus
Backup systems
IT infrastructure
Data security
Compliance
Asset management
Technical support
Help desk
Device configuration
Imaging
Peripherals
Accor IT standards

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