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Added 10 hours ago
Concierge
FirstService Residential Canada
Kelowna, BC
Part-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure that…
Added 1 day ago
Travel Concierge & Reception Coordinator
Goway Travel
Toronto, ON
Full-time
We are looking for a professional, friendly and highly organized Travel Concierge & Reception Coordinator to be the first point of contact for our clients, Travel Agents, suppliers and…
Added 2 days ago
Security Concierge - Hamilton
Commissionaires Great Lakes
Hamilton, ON
Full-time
Excellent customer service and reception skills.
Added 3 days ago
Receptionist/Concierge
Chartwell
Waterloo, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 3 days ago
Resident Services Assistant - Concierge (Casual)
Baptist Housing
Abbotsford, BC
Part-time
…a dedicated and compassionate Resident Services Assistant (Concierge) to join our team at Hallmark on the Park and Hallmark community. This role provides essential administrative and…
Added 3 days ago
Concierge Security Guard - Industrial (temporary)
GardaWorld
Hamilton, ON
Temporary
Ready to suit up as a Concierge Security Guard
Added 3 days ago
Security Guard - Halton Region
ASP Incorporated
Burlington, ON
Full-time
…services including security, customer service, K9 detection, concierge, and baggage handling to a wide range of clients such as residential properties, commercial facilities, retail spaces,…
Added 4 days ago
Security Professional - Corporate Guest Services
Allied Universal
Mississauga, ON
$21 CAD / hour
Full-time
Experience in corporate reception, front desk operations, concierge, hospitality, customer service, administration, access control, or visitor management is an asset.
Added 5 days ago
Réceptionniste Hilton Québec
Hilton
Quebec, QC
Full-time
…l’emploi effectue un ensemble de tâches en lien avec le service de réception du Hilton Québec et contribue à une expérience globale exceptionnelle de l’enregistrement au départ des…
Added 5 days ago
Receptionist/Concierge
Chartwell
Calgary, AB
Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 5 days ago
Resident Services Assistant - Concierge (Casual)
Baptist Housing Seniors Living
Abbotsford, BC
$26.04 CAD / hour
Part-time
…a dedicated and compassionate Resident Services Assistant (Concierge) to join our team at Hallmark on the Park and Hallmark community. This role provides essential administrative and…
Added 5 days ago
Ambassadeur de la clientèle (hôte/hôtesse) - Boutique Rolex / Client Ambassador (Host/Hostess)
Raffi Jewellers Inc. Cambridge | Montreal | Waterloo
Montreal, QC
Full-time
Maintenir la zone de réception et la salle d'exposition à un niveau élevé de propreté et d'élégance.
Added 5 days ago
Information Officer (Evening)
University of Ottawa
Ottawa, ON
Full-time
Delivers reception services for guests, including managing check-in and check-out processing and responding to inquiries. Provides concierge-style support by offering information about…
Added 5 days ago
Guest Services Associate
Hilton Grand Vacations
Vancouver, BC
Full-time
As part of the Member Reception Team, the Guest Services Associatge Associate is expected to provide the highest level of Member and Guest service at every point of contact, through the use…
Added 5 days ago
Guest Services Agent
Red Mountain Resort
Rossland, BC
$18.25 to $19.5 CAD / hour
Temporary
…responsible for the day-to-day operation of the front desk and reception area, including reservations, guest arrivals and departures, concierge services, payments, telephone inquiries, and…
Added 5 days ago
Receptionist/Concierge
Chartwell
Mississauga, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 6 days ago
Guest Services Manager
Germain Hôtels
Ottawa, ON
Full-time
…efficient coordination of all our hotel's operations in terms of reception, reservations, night auditing, concierge services and valet parking. He.she is willing to go to great lengths to…
Added 8 days ago
Registered Nurse (RN) - Private Wellness Clinic
KMT Medical and Allied Health Group
Oakville, ON
Part-time
 Keep reception and treatment areas clean, organized and welcoming.
Added 9 days ago
Guest Service Supervisor
Germain Hôtels
Brossard, QC
Full-time
The Guest Service Supervisor has a dynamic approach that enables him/her to ensure the smooth running of reception, reservations, night audit and concierge operations. Because he.she excels…
Added 11 days ago
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Fairmont Hot Springs, BC
Full-time
…exceptional, personalized service is delivered through a dedicated reception, private lounge, elevated guest recognition and an attentive team committed to creating memorable…
Added 12 days ago
Receptionist/Concierge
Chartwell
Brantford, ON
Full-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 12 days ago
Front Desk Associate
Diamond Property Services
Toronto, ON
Full-time
Company Description Diamond Property Services Inc. is a full-service company specializing in deluxe concierge, security, maintenance, and janitorial services for residential condominium…
Added 12 days ago
Corporate Concierge, Full Time
MAPLE LEAF LOUNGE
Toronto, ON
Full-time
Our company is seeking a highly motivated and organized Corporate Concierge to join our team. The Concierge is responsible for delivering exceptional customer experiences, and always…
Added 13 days ago
Security Guard - Metrolinx - Whitby
A.S.P. Incorporated
Whitby, ON
Full-time
…services including security, customer service, K9 detection, concierge, and baggage handling to a wide range of clients such as residential properties, commercial facilities, retail spaces,…
Added 13 days ago
Receptionist/Concierge
Chartwell
Burlington, ON
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…

Closed listing

AccorHotel

Night Bellperson Restricted (Part-time)

Victoria, BC, Canada

Pay: Hourly pay rate of $22.35 to 25.55
Job type: Part-time
Closing date: Sep 22, 2026
Experience: A minimum of one (1) year of recent experience (in the last 5 years) as a Porter or Doorperson, or in a position demanding a luxury standard of constant guest/customer service.
Posting language: English
Posted: Sep 8, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Recognized as the #1 Best Canadian Hotel in Travel + Leisure's 2025 and 2026 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour. A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Fairmont Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture. World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.

The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination. In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor. 88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests. Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty. Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.

Job Description

What is in it for you:

Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues
Exclusive Employee and Friends & Family Discounts at Fairmont Empress Hotel
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks
Access to our company-matched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Hourly pay rate of $22.35 to 25.55

What you will be doing:

Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel

Provides a friendly greeting, using guest’s name and welcome to the property

Timely response to special requests

Very informative about the all facilities, without being asked
Knowledgeable regarding local area attractions and shopping services
Offers to hang garment bag and place luggage on luggage stand or in appropriate area
Explains safety and security features of the hotel while rooming the guest

Inquires about and additional needs that the guest may have

Learns guest’s name and uses frequently

Offers to fill ice bucket

Explains the features and functions of the room including ceiling fans and temperature controls.

Gracious acknowledgement of guests at all times

Prompt response for assisting departing guests, if not within five minutes then guest is notified of time.

Converse with guest while rooming and departing guests

Upon check out, offers to have valet car brought to entrance or assist with other transportation

Takes responsibility for guest inquiries and problems

Performs shoe shine duties when needed

Performs pick up and delivery of guest luggage etc. to and from off-site area

Records all deliveries and storage of items efficiently and accurately

Unload luggage from tour busses and transport to guest rooms

Ensures that the security of the hotel is maintained through participation in the Emergency response procedures and ensure only registered guests and patrons use the Reception Lobby

Other duties as assigned

Delivers overnight menu requests to guest rooms

Qualifications

Your experience and skills include:

A minimum of one (1) year of recent experience (in the last 5 years) as a Porter or Doorperson, or in a position demanding a luxury standard of constant guest/customer service. Individuals pursuing or having completed a post-secondary education in Hospitality require a minimum of four (4) months' of recent experience as stated above.

A valid BC Class 5 drivers’ license (must provide a drivers’ abstract reflecting a history of responsible driving)

Comprehensive and current knowledge of local attractions, events, restaurants and transportation information

Impeccable grooming and presentation

Additional Information

Physical Aspects of Position (include but are not limited to):

The position of Porter is physically demanding and has a direct impact on the security of our employees and guests. The successful applicant must be physically capable of performing repetitive work, as well as lifting and carrying heavy loads (average 50lbs). The successful applicant must be comfortable working the majority of the time outdoors in all elements.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment: Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Part-Time

About employer

More about this job

Responsibilities

The bellperson is responsible for assisting guests with luggage, room deliveries, and providing information about hotel facilities and local attractions. They also ensure lobby security and assist with guest check-out and transportation needs.

Requirements

Candidates must have at least one year of recent experience in a luxury guest service role or a relevant hospitality education. A valid BC Class 5 driver's license and the physical ability to lift 50lbs are required.

Skills

Guest service
Luggage handling
Communication
Hospitality
Safety and security procedures
Local area knowledge
Problem solving
Time management
Attention to detail
Professional grooming

Benefits

Employee benefit card
Discounted rates at Accor properties
Food and beverage discounts
Complimentary meals
Uniform laundering
Extended healthcare benefits
Dental insurance
Vision insurance
Complimentary counseling
Wellness sessions
Financial planning
Family planning

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel
Guest Services
Bellperson
Porter
Luxury
Customer Service
Concierge
Front Office
Tourism
Safety
Security
Transportation
Victoria
British Columbia
Accor
Fairmont

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