Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Underwriting Director
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Underwriting Director based in Canada.
Added 20 mins ago
Underwriting Director
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Underwriting Director based in Canada.
Added 20 mins ago
Manager, Varsity Operations
University of British Columbia
Vancouver, BC · UBCV | War Memorial Gymnasium (MGYM)
$8,087.08 to $12,117.08 CAD / month
Full-time
· Leads on the development of bid proposals and associated grant submissions to host national championships, working closely with the Varsity Leadership Team, varsity teams, department…
Added 20 mins ago
Financial Inclusion Program Manager
Vancity
Vancouver, BC
Full-time
Bachelor’s degree in Business, Public Policy, Community Development, Social Sciences, Economics, Finance, Education, or a related discipline
Added 20 mins ago
Co-ops & Local Economies Program Manager
Vancity
Vancouver, BC
Full-time
…and communities to thrive through stronger local economies, community ownership, and co-operative development. You will build strategic partnerships, generate sector insights, develop…
Added 20 mins ago
Affordable Housing Program Manager
Vancity
Vancouver, BC
Full-time
…that strengthen housing outcomes while delivering business and community impact. This role is ideal for a collaborative and strategic professional who is passionate about affordable…
Added 1 hour ago
Relationship Manager In Training - Regional Markets (Grande Prairie)
ATB
Grande Prairie, AB
Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
Relationship Manager, Regional Markets - Grande Prairie
ATB
Grande Prairie, AB
Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 1 hour ago
Activation Aide Certified Permanent Part Time 08:00am - 04:00pm
Sienna Senior Living
Toronto, ON · North York, ON
Part-time
…Term Care and become a vital part of our resident-centered community. As a Recreation Aide, you'll have the opportunity to bring joy and fulfillment to the lives of residents every day.…
Added 1 hour ago
Math Learning Center Director for Mathnasium of Southpark Meadows
Greater Austin Asian Chamber of Commerce
Winnipeg, MB
Full-time
Our world-class curriculum is built upon the Mathnasium Method™ - the result of decades of hands-on instruction and development - and has changed the lives of children since 2002.
Added 1 hour ago
Manager, Varsity Operations
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
Leads on the development of bid proposals and associated grant submissions to host national championships, working closely with the Varsity Leadership Team, varsity teams, department…
Added 1 hour ago
Counsellor – Varsity Athletics Mental Health & Performance
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Part-time
…Wellbeing, actively participating in and contributing to the development and delivery of effective mental wellbeing programs and services. Also works in collaboration with other UBC student…
Added 1 hour ago
Manager, Capital Planning
Alimentation Couche-Tard
Laval, QC
Internship
Reporting to the Director, Capital Planning & Governance, the Manager, Capital Portfolio & Governance plays a key role in improving how capital is allocated, monitored, and redeployed…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 1 hour ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 1 hour ago
Director of Product Design
McAfee
ON · Ontario, Canada
Full-time
McAfee is seeking a Director of Product Design to lead our product design and systems team, raise the bar for design quality, and help the organization deliver better product experiences…
Added 1 hour ago
Reservations Manager (Maternity Coverage)
AccorHotel
Banff, AB
Contract
Reporting to the Director of Rooms, the Reservations Manager provides strategic and operational leadership for the Reservations department, balancing guest experience, commercial…
Added 1 hour ago
Restaurant Manager - In Room Dining
AccorHotel
Banff, AB
Full-time
…most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect…
Added 1 hour ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 1 hour ago
Affordable Housing Program Manager
Vancity
Vancouver, BC
Full-time
…that strengthen housing outcomes while delivering business and community impact. This role is ideal for a collaborative and strategic professional who is passionate about affordable…
Added 1 hour ago
Lead, Performance, Accountability & Funding Allocation (North)
Ontario Health | Santé Ontario
Sudbury, ON · Greater Sudbury, ON
Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 1 hour ago
Manager of Economic Immigration Ideas Lab (EIIL), NLWIC
College of the North Atlantic
St. John's, NL
Full-time
Reporting to the Director of the NL Workforce Innovations Centre (NLWIC) and supported by the provincial Department of Jobs, Growth and Rural Development:
Added 1 hour ago
Director, Taxation
Maple Leaf Foods Inc
Mississauga, ON
Full-time
The Director, Taxes provides leadership and management to the tax function working with senior management and the corporate finance team as well as collaborating with internal and external…
Added 1 hour ago
Branch Operations Manager
RBC Dominion Securities
Newmarket, ON
Full-time
Implement Branch Director’s vision and ensure branch is efficiently and effectively managed.
Added 1 hour ago
Coordinator, Academic Programs, Family Medicine
University of Saskatchewan
Saskatoon, SK
…portfolios and university partners supporting accreditation, faculty development, continuous improvement, community engagement, program evaluation, and medical…

AccorHotel

Reservations Manager (Maternity Coverage)

Banff, AB, Canada

Pay: Competitive Salary: $78,000-$80,000 gross annually, based on previous experience & education
Job type: Contract
Posting language: English
Posted: Sep 15, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

We are seeking a highly energized, organized and passionate hospitality leader to lead our Room Reservations team at the Castle in the Rockies. The Reservations Manager is responsible for the overall leadership and performance of the department, ensuring an exceptional booking experience, effective inventory management, strong colleague engagement and seamless collaboration across the hotel.

Reporting to the Director of Rooms, the Reservations Manager provides strategic and operational leadership for the Reservations department, balancing guest experience, commercial opportunities, operational requirements and colleague development. As a Department Head within the Rooms Division, this role serves as a key resource for reservations, guestroom inventory, market segments and reservation systems while partnering closely with Revenue Management, Sales and hotel operations.

Competitive Salary: $78,000-$80,000 gross annually, based on previous experience & education

Job Duties Include:

Lead the daily operation of the largest in-house Reservations department within the NCA region, including Reservations Agents, Coordinators and the Assistant Reservations Manager, ensuring consistent service, productivity and operational excellence.
Provide overall leadership for departmental staffing, scheduling, payroll, labour forecasting and colleague development, ensuring resources are effectively aligned with business volumes and operational requirements.
Oversee guestroom inventory management and room allocation, utilizing sales and inventory reporting to proactively identify concerns, manage at-capacity and oversold dates, and partner with Revenue Management, Front Office and key stakeholders on inventory solutions, reversals and guest relocations.
Partner closely with Sales, Revenue Management, PR, Marketing and Operations to develop and execute packages, rates, promotions and operational processes that support both commercial objectives and the guest experience.
Build and maintain strong relationships with group organizers, Sales Managers, Conference Services Managers, tour and wholesale partners, and other key stakeholders to ensure accurate execution and a seamless reservation and arrival experience.
Serve as the departmental subject-matter resource for reservation systems, processes, market segments, room products, rates and policies, ensuring consistent knowledge, training and execution across the team.
Lead recruitment, onboarding, training, performance management and ongoing development of year-round and seasonal Reservations colleagues and leaders.
Coach and develop the Assistant Reservations Manager, Coordinators and Reservations Agents, establishing clear expectations, accountability and meaningful development and succession opportunities.
Manage escalated guest concerns related to reservations, ensuring timely resolution, appropriate service recovery and effective follow-up through SCORE.
Develop and manage departmental incentive and recognition programs that strengthen colleague engagement while supporting productivity, revenue and commercial objectives.
Champion Employee Engagement Survey initiatives and departmental action planning, fostering an inclusive, accountable and high-performing team culture.
Ensure effective departmental communication through daily briefings, regular department meetings, leadership communication and consistent pass-on of operational priorities.
Monitor departmental performance and key business trends, identifying and implementing process improvements that enhance efficiency, booking accuracy, guest satisfaction and revenue performance.
Provide operational support to the Reservations team during periods of high demand and ensure leadership coverage is aligned with business and guest needs.
Maintain strong working knowledge of Opera Cloud Property Management System, ALL RESA, Passkey/GroupMAX and other applicable reservation and distribution systems and tools.
Perform other duties as assigned. As a Department Head within the Rooms Division, the Reservations Manager may be required to support other Rooms Division operations based on business and operational needs.

Qualifications

Minimum two years of previous Reservations, Sales or Rooms Operations experience required.
Minimum two years of leadership experience within a high-volume hotel, sales or call centre environment required.
Previous experience leading a Reservations department or comparable hotel operation is strongly preferred.
Demonstrated experience in guest escalation resolution, service recovery and complaint management.
Proven experience in process development, operational planning and the implementation of new procedures and initiatives.
Strong working knowledge of Opera Cloud Property Management System; experience with ALL RESA is an asset.
Working knowledge of Passkey/GroupMAX or similar group reservation systems is an asset.
Strong understanding of hotel room inventory, market segments, rate structures and the relationship between Reservations, Revenue Management, Sales and hotel operations.
Proven ability to lead, coach and develop colleagues and leaders while establishing clear performance expectations and accountability.
Strong communication, interpersonal, analytical, organizational and problem-solving skills, with the ability to effectively manage multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills.
Strong computer skills, including proficiency with Microsoft Word and Excel.
Professional presentation with the ability to remain composed, adaptable and solutions-focused within a fast-paced luxury hotel environment.
Must be flexible to work varied shifts, weekends and days off based on business needs.

Additional Information

Job Perks & Benefits:

One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Job-Category: Rooms

Job Type: Temporary

Job Schedule: Full-Time

Apply About employer

More about this job

Responsibilities

The Reservations Manager provides strategic and operational leadership for the Reservations department, overseeing inventory management, booking accuracy, and team performance. This role collaborates with Revenue Management, Sales, and hotel operations to ensure a seamless guest experience and meet commercial objectives.

Requirements

Candidates must have at least two years of experience in Reservations, Sales, or Rooms Operations, along with two years of leadership experience in a high-volume hotel or call center environment. Proficiency in reservation systems like Opera Cloud and strong analytical and communication skills are essential.

Skills

Leadership
Inventory management
Revenue management
Staff scheduling
Performance management
Guest relations
Service recovery
Operational planning
Opera Cloud
ALL RESA
Passkey
GroupMAX
Communication
Problem-solving
Microsoft Word
Microsoft Excel

Benefits

Complimentary meal per shift
Employee travel program
Food and beverage discounts
Fitness centre access
Spa discounts
Golf course discounts

Visa sponsorship

Not detected in the job text

Keywords

Reservations Manager
Hospitality
Rooms Division
Inventory Management
Revenue Management
Opera Cloud
ALL RESA
Passkey
GroupMAX
Staffing
Payroll
Labour Forecasting
Guest Experience
Service Recovery
Performance Management
Employee Engagement
Market Segments
Rate Structures
Operational Excellence
Luxury Hotel

Report this job