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Added 12 mins ago
Sessional Lecturer - EDS220H5S Equity and Diversity in Education
University of Toronto
Mississauga, ON
Preference will be given to those with demonstrated experience with classroom management, instructional delivery, and/or the application of inclusive educational leadership practices.
Added 12 mins ago
Sessional Lecturer - EDS275H5S Mass Media and Debunking the Myths of Education
University of Toronto
Mississauga, ON
Current knowledge of ethical and legal principles of teaching and their application to pedagogy is required.
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Sessional Lecturer - EDS285H5S The Future of Ed Tech: Active Learning Classrooms and AI
University of Toronto
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Sessional Lecturer - EDS291H5S Black Education
University of Toronto
Mississauga, ON
Demonstrated background and professional experience (application and delivery) in the areas of equity, diversity, cultural competency and/or policy with a focus on black education, black…
Added 12 mins ago
Sessional Lecturer - EDS345H5S Design Thinking Incubator
University of Toronto
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Demonstrated current knowledge of teaching and pedagogy and its application is required.
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Sessional Lecturer - EDS310H5S Education in a Global Context
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Added 12 mins ago
Retail Sales Associate, Place Alexis Nihon
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…competitive salary and a wide range of benefits options to support the well-being of you and your…
Added 12 mins ago
Seasonal Retail Sales Associate, Plaza Alexis Nihon
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Sales Representative, Local Media, Bell Media
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Vancouver, BC
Attend and participate in sales meetings and liaise effectively with all sales support functions.
Added 12 mins ago
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Full-Time Licensed Optician: Dufferin Mall, ON
Specsavers
Toronto, ON
- Full-time
In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical…
Added 12 mins ago
SE
Accounts Payable Administrator I (6-month Contract)
STEP Energy Services
AB · Calgary, AB
- Full-time
…dedication to exceptional service. We invest in our professionals, support the communities where we live and work, and are committed to creating an inclusive workplace where everyone can…
Added 12 mins ago
Talent Acquisition & HR Coordinator
Destination Canada
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…coordinating and carrying out activities such as job postings, application screening, pre-screen interviews, assessments, interview scheduling, reference and security checks, and candidate…
Added 12 mins ago
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Waste Management Engineer-In-Training - Vancouver
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Vancouver, BC
- Full-time
Support waste management planning, feasibility studies, environmental assessments, and strategies for waste reduction, diversion, organics management, and resource recovery.
Added 12 mins ago
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Senior Salesforce Developer
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
Salesforce Platform Developer II, Application Architect or Integration Architect certification.
Added 12 mins ago
FB
Seasonal Tax Services Associate
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- Other
…at their home or place of business. To proceed through the application process, you must be willing to drive daily to both urban and remote locations and possess a valid driver’s licence,…
Added 12 mins ago
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Gestionnaire De Projet | Project Manager (Aerospace)
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- $50 to $65 CAD / hour
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We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 12 mins ago
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Administrative Assistant
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Added 12 mins ago
Quality Coordinator
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Collaborate and use your expertise to determine personnel requirements and that quality program application tools are in place to ensure our client’s requirements and corporate objectives…
Added 12 mins ago
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Added 12 mins ago
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H&M Sales Advisor
H&M Group
Burlington, ON
- Part-time
…to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they…
Added 12 mins ago
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H&M Sales Advisor
H&M Group
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…to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they…
Added 12 mins ago
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Events and In-Room Dining Server - Full-Time/Part-Time/Casual
AccorHotel
Banff, AB
- Up to $16 CAD / hour
- Full-time
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Added 12 mins ago
CB
Senior Java Developer
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Provide support to Product Management/Solutions Architect during project estimation as needed
Added 12 mins ago
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Senior Manager, Regulatory Affairs
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Strategically support and/or prepare the filing, approval, and post-approval activities of several types of regulatory submissions including, but not limited to, clinical trial application…
Added 12 mins ago
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Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
BC · British Columbia, Canada
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Proven ability to drive and build the business, lead by example and support enterprise programs

AccorHotel

Royal Service Supervisor

Lake Louise, AB, T0L 1E0, Canada

Pay Rate: $27.68 · Full-time

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Job details

Pay: Pay Rate: $27.68
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Pay Rate: $27.68

Start Date: November 2026

Assist in recruiting and initial training of Royal Service Agents.
Provide ongoing training on procedures and manage the training manual for Royal Service Agents.
Ensure that SOPs are updated and easily accessible for reference
Conduct performance appraisals and ensure productivity targets are met.
Create and maintain the Royal Service schedule.
Provide the team with a direct contact if they have questions or concerns.
Handle guest compliments and complaints to ensure exceeding guest expectations.
Foster strong working relationships with other hotel departments and external agencies.
Address the evaluation and performance management needs of Royal Service Agents.
Manage the telephone and radio communication systems, coordinating repairs with local providers.
Prepare monthly call statistic reports and communicate findings to department heads.
Keep hotel information channels up to date.
Participate in departmental communication meetings.
Respond to emergency situations involving the hotel or guests.
Flexible work hours as dictated by business levels.
Ensure guest and co-worker safety by maintaining knowledge of crisis and emergency procedures.
Assist the front office as needed.
Facilitate inter-departmental communication and cooperation to enhance guest satisfaction.
Adhere to the hotel's environmental initiatives.
Perform additional duties as assigned.

Qualifications

A minimum of two years front office/guest services/royal service experience required
Previous supervisory experience is an asset
Well organized and excellent attention to detail
Excellent communication skills, both written and verbal; as well, good problem solving abilities
Knowledge of Property Manger/Opera, Word, Excel an asset
Management Degree or diploma in hospitality or tourism an asset

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Royal Service Supervisor manages the daily operations of the Royal Service department, including staff training, scheduling, and performance management. They also handle guest inquiries and complaints while coordinating communication systems and emergency responses.

Requirements

Candidates must have at least two years of experience in front office or guest services roles. Proficiency in hotel management software and strong communication skills are required, with a hospitality degree considered an asset.

Skills

Supervisory
Front office operations
Guest services
Performance management
Staff training
Communication
Problem solving
Property manager software
Opera software
Microsoft Word
Microsoft Excel
Crisis management
Emergency response
Scheduling
Reporting

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Guest Services
Royal Service
Supervision
SOP
Performance Appraisals
Property Manager
Opera
Microsoft Word
Microsoft Excel
Crisis Management
Emergency Procedures
Communication Systems
Reporting
Staff Training
Recruitment
Customer Satisfaction
Environmental Initiatives
Hotel Management

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