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Added 34 mins ago
IA
Cleaner with Pathway to PSW / DSW Caregiver
In-Home Assisted Living Inc.
Mississauga, ON
- Full-time
In-Home Assisted Living Inc. (IHAL) is seeking dedicated, caring, and reliable Personal Support Workers (PSWs), Developmental Services Workers (DSWs), house cleaners, and caregivers looking…
Added 1 hour ago
WC
Electrician Apprentice – GTA
Wesbell Communications
Mississauga, ON
- Full-time
…Electrician and Master Electrician with all A/C electrical work to support the installation of telecommunication equipment. Travelling is required for this…
Added 1 hour ago
CM
Mental Health Clinician (1st Step Team)
Canadian Mental Health Association
Cambridge, ON · Guelph, ON
- Full-time
Utilizing your mental health assessment, consultation and intervention skills to support individuals aged 14-35 and families in their recovery from acute psychotic symptoms associated with…
Added 2 hours ago
A
Royal Service Supervisor
AccorHotel
Lake Louise, AB
- Full-time
Provide the team with a direct contact if they have questions or concerns.
Added 2 hours ago
VC
Personal Support Worker 'HCT' eHomecare, Pediatric/Palliative, Nights/Weekends - Part-time 0.6
VON Canada
ON · Niagara, ON
- $17.95 to $26.55 CAD / hour
- Part-time
Employment Status: Permanent, Part-time (0.6 FTE)
Added 2 hours ago
E
Personal Support Worker (PSW) - Temporary Pat-time
Extendicare
Assist - Tendercare LTC (McNicoll Ave)
- Part-time
Personal Support Workers (PSW) are invited to apply for part-time positions to work at our Tendercare Living Centre 204 - bed long-term care home located in Scarborough, Ontario.
Added 2 hours ago
E
Personal Support Worker (PSW) - Temporary Part Time (PT) - Tendercare
Extendicare
Toronto, ON · Assist - Tendercare LTC (McNicoll Ave)
- Part-time
Personal Support Workers (PSW) are invited to apply for part-time positions to work at our Tendercare Living Centre 204 - bed long-term care home located in Scarborough, Ontario. You have…
Added 3 hours ago
KD
Part-Time Direct Support Professional
Karis Disability Services
Prince Albert, SK
- Part-time
Direct Support Professional employees build communities that value the contributions of people who experience developmental disabilities. They assist with activities of daily living,…
Added 3 hours ago
TS
Christmas Kettle Worker
The Salvation Army in Canada
Guelph, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 3 hours ago
MD
Compliance Supervisor/Workers' Compensation Program Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 3 hours ago
MD
SUN Bucks Support Advisor Lead / State Prog Admin Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position will work to support the SUN Bucks Contact Center and has been granted an exemption from the agency's requirement to work in the office 50% of the time. Telework is at the…
Added 3 hours ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Personal Support Worker (PSW) Certificate from a Community College
Added 4 hours ago
FH
Personal Support Worker
FilCan Homecare Services
Barrie, ON
- Full-time
Role Description The Personal Support Worker is a full-time or part-time, on-site role based in Barrie, Simcoe County areas, GTA areas ON. This role involves providing direct personal care…
Added 5 hours ago
KD
Casual Direct Support Professional
Karis Disability Services
Bradford West Gwillimbury, ON
- Part-time
The Casual Direct Support Professional provides call-in or back-fill support.
Added 5 hours ago
RM
Outreach Worker
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Mental Health Day program is currently seeking a Temporary Part-time Outreach Worker.
Added 5 hours ago
WC
Youth Worker (Congregate Care) - FT (2026-414-YPS)
WoodGreen Community Services
Toronto, ON
- Full-time
Competition # 2026-414-YPS Youth Worker (Congregate Care) - FT (2026-414-YPS)
Added 5 hours ago
TS
Christmas Kettle Worker
The Salvation Army Canada and Bermuda Territory
Guelph, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 9 hours ago
AH
Therapy Assistant
Alberta Health Services
AB · Edmonton, AB
- Temporary
Current Basic Life Support (BLS-HCP) certification is required. Your quality of work must meet departmental and organizational expectations. Demonstrated clarity in your communication,…
Added 12 hours ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Abbotsford, BC
- Part-time
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 12 hours ago
TS
Community & Family Services Worker
The Salvation Army in Canada
High River, AB
- Part-time
This is a regular, part-time position with 16 guaranteed hours on Tuesday and Thursday. Additional on-call hours may be available during the week. The CFS Program Manager will set the…
Added 13 hours ago
M
Back of House - Sous Chef
Moxies
Kelowna, BC
- Full-time
…not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest…
Added 14 hours ago
SS
Undercover Security Guard - AST Required (Full Time)
Securiguard Services Ltd.
Vancouver, BC
- Full-time
Be part of a team that plays a direct role in protecting assets and reducing loss
Added 15 hours ago
RM
Outreach Worker
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The Mental Health Day program is currently seeking a Temporary Part-time Outreach Worker.
Added 15 hours ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Food Service Worker performs various duties that include food preparation, cooking and assembly, and/or checking order accuracy for patients. The role follows established food recipes…
Added 15 hours ago
RH
Community Disability Worker: Every Saturday Daytime
Robin Hood Association
Sherwood Park, AB
- $17.44 to $21.56 CAD / hour
- Full-time
Community Disability Worker, Sherwood Park: Every Saturday, 8:00 AM - 3:00 PM

AccorHotel

Royal Service Supervisor

Lake Louise, AB, T0L 1E0, Canada

Pay Rate: $27.68 · Full-time

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Job details

Pay: Pay Rate: $27.68
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Pay Rate: $27.68

Start Date: November 2026

Assist in recruiting and initial training of Royal Service Agents.
Provide ongoing training on procedures and manage the training manual for Royal Service Agents.
Ensure that SOPs are updated and easily accessible for reference
Conduct performance appraisals and ensure productivity targets are met.
Create and maintain the Royal Service schedule.
Provide the team with a direct contact if they have questions or concerns.
Handle guest compliments and complaints to ensure exceeding guest expectations.
Foster strong working relationships with other hotel departments and external agencies.
Address the evaluation and performance management needs of Royal Service Agents.
Manage the telephone and radio communication systems, coordinating repairs with local providers.
Prepare monthly call statistic reports and communicate findings to department heads.
Keep hotel information channels up to date.
Participate in departmental communication meetings.
Respond to emergency situations involving the hotel or guests.
Flexible work hours as dictated by business levels.
Ensure guest and co-worker safety by maintaining knowledge of crisis and emergency procedures.
Assist the front office as needed.
Facilitate inter-departmental communication and cooperation to enhance guest satisfaction.
Adhere to the hotel's environmental initiatives.
Perform additional duties as assigned.

Qualifications

A minimum of two years front office/guest services/royal service experience required
Previous supervisory experience is an asset
Well organized and excellent attention to detail
Excellent communication skills, both written and verbal; as well, good problem solving abilities
Knowledge of Property Manger/Opera, Word, Excel an asset
Management Degree or diploma in hospitality or tourism an asset

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Royal Service Supervisor manages the daily operations of the Royal Service department, including staff training, scheduling, and performance management. They also handle guest inquiries and complaints while coordinating communication systems and emergency responses.

Requirements

Candidates must have at least two years of experience in front office or guest services roles. Proficiency in hotel management software and strong communication skills are required, with a hospitality degree considered an asset.

Skills

Supervisory
Front office operations
Guest services
Performance management
Staff training
Communication
Problem solving
Property manager software
Opera software
Microsoft Word
Microsoft Excel
Crisis management
Emergency response
Scheduling
Reporting

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Guest Services
Royal Service
Supervision
SOP
Performance Appraisals
Property Manager
Opera
Microsoft Word
Microsoft Excel
Crisis Management
Emergency Procedures
Communication Systems
Reporting
Staff Training
Recruitment
Customer Satisfaction
Environmental Initiatives
Hotel Management

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