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Added 16 mins ago
LC
Student - Quality Technician Intern (4 or 8 month)
Lactalis Canada
Winchester, ON
- Internship
Potential for future full time permanent opportunities!
Added 16 mins ago
Community Support Lead
March of Dimes Canada
Sudbury, ON · Greater Sudbury, ON
We are currently looking to fill a full-time, permanent Community Support Leader position in Sudbury, ON, within our Neighbourhood Model of Care and Homemaking Program.
Added 16 mins ago
Kitchen - Cook
Calgary Drop-In Centre (the DI)
Calgary, AB
Reports To: Manager, Food & Volunteer Services or Kitchen Supervisor
Added 16 mins ago
MS
Overnight Service Team Member
Michaels Stores
Saskatoon, SK
- Part-time
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and…
Added 31 mins ago
Personal Support Worker (PSW)
Bayshore
Hensall, ON
Flexibility: We offer flexible career options to suit your lifestyle, whether you’re looking for full-time stability or part-time flexibility.
Added 31 mins ago
T
Hydro Technologist (Temporary 6-Month)
TransAlta
Cochrane, AB
- Temporary
TransAlta is seeking a Hydro Technologist to join our Dam Safety team on a temporary, full-time basis. This opportunity is well suited to a current student, recent graduate, or experienced…
Added 1 hour ago
DU
Director, Counselling & Psychological Services
Dalhousie University
Halifax, NS
- Full-time
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of…
Added 1 hour ago
Warehouse Associate
Nature's Way Canada
Coquitlam, BC
…of our Coquitlam Distribution Center (DC) and operate in a full-time capacity…
Added 1 hour ago
R|
Clinical Research Nurse - Occasional Pool
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…care, ICU, and/or infusion therapy. These nurses will support full-time CIM nursing staff by assisting with clinical trial-related activities, particularly those occurring outside of…
Added 1 hour ago
R|
Receiving, Distribution and Package Delivery Clerk
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Position summary Reporting to the Receiving and Distribution Supervisor, the incumbent is responsible for receiving, verifying, sorting, temporarily storing, internally distributing and…
Added 2 hours ago
TC
Suites Coordinator
The City of Guelph
Guelph, ON
- Other
…Street Work Mode: In Person Job Type and Duration: Permanent, Full Time Vacancy Position Availability: 1 existing vacant position(s)Salary Range: $30.69 - $37.67 per hourAffiliation: CUPE…
Added 2 hours ago
A
Royal Service Supervisor
AccorHotel
Lake Louise, AB
- Full-time
Subsidized staff accommodation provided on-site for full time status employees
Added 2 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status : Temporary -Full-time (35 hours work week) - 12 months contract
Added 2 hours ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Status : Temporary full time (35 hours/weeks - 12-month contract)
Added 2 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status : Temporary full-time (6 months replacement)
Added 2 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Clinical Practice Assessment Unit
Added 2 hours ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status: Temporary, full time (35-hour workweek)
Added 2 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status : Temporary Full-time, maternity leave replacement.
Added 2 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status: Temporary, full time (35-hour workweek)
Added 2 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 hours ago
R|
Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status: Temporary, full time (35-hour workweek)
Added 2 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status: Temporary, full time (35-hour workweek)
Added 2 hours ago
R|
Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status: Temporary, full time (35-hour workweek)
Added 2 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Status: Temporary, full time (35-hour workweek)
Added 2 hours ago
CH
Laundry Attendant - Seasonal Full-Time
Crescent Hotels & Resorts
Rossland, BC
- Full-time
RRSP matching program (for eligible associates)

AccorHotel

Royal Service Supervisor

Lake Louise, AB, T0L 1E0, Canada

Pay Rate: $27.68 · Full-time

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Job details

Pay: Pay Rate: $27.68
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Pay Rate: $27.68

Start Date: November 2026

Assist in recruiting and initial training of Royal Service Agents.
Provide ongoing training on procedures and manage the training manual for Royal Service Agents.
Ensure that SOPs are updated and easily accessible for reference
Conduct performance appraisals and ensure productivity targets are met.
Create and maintain the Royal Service schedule.
Provide the team with a direct contact if they have questions or concerns.
Handle guest compliments and complaints to ensure exceeding guest expectations.
Foster strong working relationships with other hotel departments and external agencies.
Address the evaluation and performance management needs of Royal Service Agents.
Manage the telephone and radio communication systems, coordinating repairs with local providers.
Prepare monthly call statistic reports and communicate findings to department heads.
Keep hotel information channels up to date.
Participate in departmental communication meetings.
Respond to emergency situations involving the hotel or guests.
Flexible work hours as dictated by business levels.
Ensure guest and co-worker safety by maintaining knowledge of crisis and emergency procedures.
Assist the front office as needed.
Facilitate inter-departmental communication and cooperation to enhance guest satisfaction.
Adhere to the hotel's environmental initiatives.
Perform additional duties as assigned.

Qualifications

A minimum of two years front office/guest services/royal service experience required
Previous supervisory experience is an asset
Well organized and excellent attention to detail
Excellent communication skills, both written and verbal; as well, good problem solving abilities
Knowledge of Property Manger/Opera, Word, Excel an asset
Management Degree or diploma in hospitality or tourism an asset

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Royal Service Supervisor manages the daily operations of the Royal Service department, including staff training, scheduling, and performance management. They also handle guest inquiries and complaints while coordinating communication systems and emergency responses.

Requirements

Candidates must have at least two years of experience in front office or guest services roles. Proficiency in hotel management software and strong communication skills are required, with a hospitality degree considered an asset.

Skills

Supervisory
Front office operations
Guest services
Performance management
Staff training
Communication
Problem solving
Property manager software
Opera software
Microsoft Word
Microsoft Excel
Crisis management
Emergency response
Scheduling
Reporting

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Guest Services
Royal Service
Supervision
SOP
Performance Appraisals
Property Manager
Opera
Microsoft Word
Microsoft Excel
Crisis Management
Emergency Procedures
Communication Systems
Reporting
Staff Training
Recruitment
Customer Satisfaction
Environmental Initiatives
Hotel Management

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