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Added 10 mins ago
M
Manager of Housekeeping and Laundry
Maquise
Orillia, ON
- Full-time
Now, if you were to come on board as a Manager Housekeeping and laundry , we’d ask you to do the following for us:
Added 11 mins ago
T
Sr. IT Manager - IT Application Support
TD
Toronto, ON
- Full-time
Periodic on-call support and shift work required
Added 11 mins ago
Manager & Actuary, Corporate Actuarial (Valuation and Reporting)
Munich Re
Toronto, ON
…locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We…
Added 11 mins ago
C&
Light Duty Cleaner - Part Time - 2nd shift
Cushman & Wakefield
Toronto, ON
- $18.32 to $21.55 CAD / hour
- Part-time
The Cleaner will work under the supervision of the Custodial Manager or Supervisor and perform a variety of custodial duties for C&W Services. Such duties shall be in accordance with…
Added 11 mins ago
B
Aircraft Mechanic (CH147F)
Boeing
Calgary, AB · Vancouver, BC · Winnipeg, MB · Mississauga, ON · Ottawa, ON · Petawawa, ON · Toronto, ON · CAN - Petawawa, Canada
- Full-time
Boeing Canada Operations Ltd. is seeking Aircraft Mechanic, reporting to the Maintenance Operations Manager working out of the Petawawa Ontario facility.
Added 25 mins ago
OB
Affiliate & Partnerships Manager
Odd Bunch
Remote, Canada
- Full-time
- Remote
…who retain and which bring subscribers who churn early, and shift spend…
Added 25 mins ago
Tenant Companion (Casual Positions)
Winnipeg Regional Health Authority
Winnipeg, MB
Provides general supervision, guidance and direction observing, documenting, and reporting any changes in cognitive functioning and/or health status to the Supportive Housing Manager.
Added 25 mins ago
Mental Health Liaison Nurse
Winnipeg Regional Health Authority
Ashern, MB
…required. The MHLN will report directly to the Clinical Team Manager, Mental Health Program. Responsibilities will be primarily to the emergency department and will begin from initial…
Added 25 mins ago
Nursing Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Working as part of a multidisciplinary team under the supervision of the Manager Health Services or Nurse in Charge, the incumbent:
Added 25 mins ago
Mental Health Liaison Nurse
Winnipeg Regional Health Authority
Ashern, MB
…required. The MHLN will report directly to the Clinical Team Manager, Mental Health Program. Responsibilities will be primarily to the emergency department and will begin from initial…
Added 25 mins ago
Rehabilitation Assistant - SMHC-Repost
Winnipeg Regional Health Authority
Selkirk, MB
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 25 mins ago
Public Health Nurse
Winnipeg Regional Health Authority
Ashern, MB
Reporting to the Clinical Team Manager – Public Health, the Public Health Nurse applies public health sciences and nursing theory to promote, protect and preserve the health of populations.…
Added 25 mins ago
TH
Senior Advisor | Temporary Full time | CVH | Financial Planning
Trillium Health Partners
Toronto, ON
- Full-time
Reporting to the Manager, Corporate Strategy & Planning, the Senior Financial Advisor will build, design, coordinate, analyze, and drive corporate financial initiatives for organizational…
Added 25 mins ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…
Added 41 mins ago
HL
Superintendent- London (Live-In)
Homestead Land Holdings Limited
London, ON
- Full-time
Compensation Range (includes salary, taxable apartment benefit & shift premium): $42,000 - $ 61,000
Added 56 mins ago
ASSISTANT.E GÉRANT.E INTERIM
Boutique La Vie En Rose
Rouyn-Noranda, QC
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 56 mins ago
SA
Parts Advisor
Somerville Auto Group
Toronto, ON
- Full-time
Perform additional duties as assigned by the Parts Manager or Supervisor
Added 56 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 56 mins ago
IG
Datacenter Technician
Insight Global
Pointe-Claire, QC
- $25 to $29.65 CAD / hour
- Contract
…able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You…
Added 56 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Day Shift Monday through Friday - Schedule subject to change
Added 1 hour ago
CM
TFT - Nurse Care Coordinator
Canadian Mental Health Association - Windsor Essex County
Windsor, ON
- Temporary
Reporting to the Manager, Clinical Services the Nurse Care Coordinator will, under general supervision, provide intake and assessments as well as direct client care and related support,…
Added 1 hour ago
DW
Maintenance Technician- III
Durabuilt Windows & Doors
AB
- Full-time
Provide clear shift handovers and guide operators on routine equipment care and early warning signs.
Added 1 hour ago
W
(CAN) Asset Protection Associate
Walmart
Mississauga, ON
- Part-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
W
Overnight Lead Department Manager
Walmart
Regina, SK
- Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 1 hour ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Rosthern, SK
- Part-time
Shift Information: Days, Nights, Evenings, Weekends

AccorHotel

Royal Service Supervisor

Lake Louise, AB, T0L 1E0, Canada

Pay Rate: $27.68 · Full-time

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Job details

Pay: Pay Rate: $27.68
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Pay Rate: $27.68

Start Date: November 2026

Assist in recruiting and initial training of Royal Service Agents.
Provide ongoing training on procedures and manage the training manual for Royal Service Agents.
Ensure that SOPs are updated and easily accessible for reference
Conduct performance appraisals and ensure productivity targets are met.
Create and maintain the Royal Service schedule.
Provide the team with a direct contact if they have questions or concerns.
Handle guest compliments and complaints to ensure exceeding guest expectations.
Foster strong working relationships with other hotel departments and external agencies.
Address the evaluation and performance management needs of Royal Service Agents.
Manage the telephone and radio communication systems, coordinating repairs with local providers.
Prepare monthly call statistic reports and communicate findings to department heads.
Keep hotel information channels up to date.
Participate in departmental communication meetings.
Respond to emergency situations involving the hotel or guests.
Flexible work hours as dictated by business levels.
Ensure guest and co-worker safety by maintaining knowledge of crisis and emergency procedures.
Assist the front office as needed.
Facilitate inter-departmental communication and cooperation to enhance guest satisfaction.
Adhere to the hotel's environmental initiatives.
Perform additional duties as assigned.

Qualifications

A minimum of two years front office/guest services/royal service experience required
Previous supervisory experience is an asset
Well organized and excellent attention to detail
Excellent communication skills, both written and verbal; as well, good problem solving abilities
Knowledge of Property Manger/Opera, Word, Excel an asset
Management Degree or diploma in hospitality or tourism an asset

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Rooms

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

The Royal Service Supervisor manages the daily operations of the Royal Service department, including staff training, scheduling, and performance management. They also handle guest inquiries and complaints while coordinating communication systems and emergency responses.

Requirements

Candidates must have at least two years of experience in front office or guest services roles. Proficiency in hotel management software and strong communication skills are required, with a hospitality degree considered an asset.

Skills

Supervisory
Front office operations
Guest services
Performance management
Staff training
Communication
Problem solving
Property manager software
Opera software
Microsoft Word
Microsoft Excel
Crisis management
Emergency response
Scheduling
Reporting

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Front Office
Guest Services
Royal Service
Supervision
SOP
Performance Appraisals
Property Manager
Opera
Microsoft Word
Microsoft Excel
Crisis Management
Emergency Procedures
Communication Systems
Reporting
Staff Training
Recruitment
Customer Satisfaction
Environmental Initiatives
Hotel Management

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