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Added 10 hours ago
TH
Restaurant Manager
Tim Hortons
AB · Edmonton, AB
- Full-time
We’re looking for a hands-on leader who can run a strong restaurant while building a capable, confident team.
Added 19 hours ago
Addiction Support Worker
Indwell
Cambridge, ON
…with coordinating and delivering mental health and addiction services to tenants. Providing or supporting in the treatment, rehabilitation, and support for individuals living in supportive…
Added 20 hours ago
SC
Starbucks Supervisor
Sodexo Canada Ltd
Abbotsford, BC
- Full-time
Starbucks team leader - Located at the Abbotsford Hospital
Added 20 hours ago
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Premier Corporate Security Guard
GardaWorld
Vancouver, BC
- Full-time
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.
Added 1 day ago
OV
Line Cook | Part-Time | Enercare Centre
Oak View Group
Toronto, ON
- $20 to $26 CAD / hour
- Part-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 1 day ago
SH
Overnight Manager on Duty
Sheraton Hotels & Resorts
Toronto, ON · East York, ON
- Full-time
Job CategoryRooms & Guest Services Operations
Added 1 day ago
FH
Assistant Banquet Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
…seamless execution of on- and off-site events, and an outstanding guest…
Added 1 day ago
H
Housekeeping Supervisor
Hilton
Toronto, ON
- Full-time
…delivering memorable experiences that make the stay for every…
Added 1 day ago
Senior Engineering Manager - Hospitality
OpenTable
Toronto, ON
…part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters…
Added 1 day ago
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Workplace Ambassador
TD
Vancouver, BC
- Full-time
Bring our spaces to life by keeping cafés, coffee stops, inclusive spaces, and meeting rooms guest-ready throughout the day
Added 1 day ago
WA
Housekeeping Supervisor
Waldorf Astoria Kuwait
Toronto, ON
- Full-time
…delivering memorable experiences that make the stay for every…
Added 1 day ago
FS
Executive Steward
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
- Full-time
…best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company…
Added 1 day ago
Supervisor Night Shifts Full Time
Compass Group Canada
Kingston, ON
…leadership skill and passion for hospitality industry. You are Guest-focused and excited about assisting the Unit Manager and Supervisor team with responsibilities to ensure the successful…
Added 1 day ago
A
Hotel Manager
AccorHotel
Vancouver, BC
- Full-time
Lead consistent guest experiences across accommodation, dining, Afternoon Tea, banquets and other hotel services.
Added 1 day ago
A
Assistant Banquet Manager
AccorHotel
Banff, AB
- Full-time
…seamless execution of on- and off-site events, and an outstanding guest…
Added 1 day ago
C
Cashier
Co-op
La Ronge, SK
- Full-time
Why It Matters: Lake Country Co-op provides a range of products and services to support our over 56,500 member-owners in 20 different communities throughout North Central Saskatchewan in…
Added 1 day ago
CH
Director of Food & Beverage
Crescent Hotels & Resorts
Rossland, BC
- Full-time
Partner with Rooms and Guest Services on VIPs, amenities, packages, special occasions and in-house communication.
Added 1 day ago
C
Bakery Clerk
Co-op
La Ronge, SK
- Full-time
Why It Matters: Lake Country Co-op provides a range of products and services to support our over 56,500 member-owners in 20 different communities throughout North Central Saskatchewan in…
Added 1 day ago
C
Clerk/Cashier
Co-op
Christopher Lake, SK
- Part-time
Why It Matters: Lake Country Co-op provides a range of products and services to support our over 56,500 member-owners in 20 different communities throughout North Central Saskatchewan in…
Added 1 day ago
FS
Assistant(e) directeur(rice) de l’entretien ménager  / Assistant Director of Housekeeping
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
…best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company…
Added 1 day ago
HB
Director of Food & Beverage
Horseshoe Bay Resort
Rossland, BC
- Full-time
Partner with Rooms and Guest Services on VIPs, amenities, packages, special occasions and in-house communication.
Added 1 day ago
M
Concierge
Marriott
Toronto, ON
- Full-time
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to…
Added 1 day ago
VH
Barista
Viaggio Hospitality Group
Vancouver, BC
- $18 CAD / hour
- Full-time
Viaggio Hospitality Group is one of British Columbia’s largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of…
Added 1 day ago
R
CAPE - Researcher, Current Affairs (English Services) (On-Site)
Radio-Canada
Vancouver, BC
- Full-time
Pitch original story ideas and guest interviews for news and current affairs programming that deepen our community connections and elevate a range of voices
Added 1 day ago
FH
VIP Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
The Guest Experience Manager is a strategic luxury hospitality leader responsible for curating exceptional guest experiences while overseeing the daily operation of Guest Relations,…

AccorHotel

Security Agent (Part-Time)

Ottawa, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Security Agent (Part-Time).

What is in it for you:

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

Reporting to the Director of Security & Loss Prevention, you will serve as a Guardian and Protector, ensuring the safety and well-being of employees, guests, and visitors. With your attentiveness, efficiency, and commitment, you will contribute to maintaining a safe and enjoyable environment for both the workplace and travel destination. Key responsibilities and essential functions include, but are not limited to, the following:

Consistently offer professional, friendly, and engaging service.
Ensure the overall safety and security of hotel guests, colleagues, and premises.
Patrol 665,000 sq. ft., identifying insecurities and fire hazards.
Conduct regular floor patrols, cash counts, and crowd control.
Report and address any fire hazards or health and safety concerns.
Report and investigate accidents, complaints, criminal activity, and crisis situations.
Investigate violations of laws or hotel policies and report findings.
Conduct thorough investigations of security incidents, accidents, or policy violations, ensuring all incidents are documented properly.
Act as a member of the Emergency Response Team, responding to fires, accidents, safety concerns, and calls for medical assistance.
Respond to all emergency situations and provide First Aid and CPR as required.
Assist guests with hotel facilities in an informative and helpful way.
Be aware of and sensitive to the diverse backgrounds of guests, ensuring respectful and professional interactions.
Follow department policies, procedures, and service standards.
Adhere to all safety policies.
Work cohesively with other hotel departments, such as maintenance and guest services, to ensure safety standards.
Conduct key control audits and maintain key control records.
Maintain clear and accurate records of security logs, shift reports, and guest interactions for accountability and compliance with hotel policy.
Perform other duties as assigned.

Qualifications

Previous experience in a security role is required.
Valid Ontario Security Guard License.
Certification in CPR and First Aid is required.
Smart Serve certification is required.
Ability to obtain security clearance and Bylaw deputization.
Strong interpersonal, communication, and problem-solving skills.
Ability to work well under pressure in a fast-paced environment.
Highly responsible, reliable, and accountable.
Professional presentation and demeanor.
Ability to focus on guest needs, remaining calm and courteous at all times.
Team-oriented, with the ability to collaborate effectively with colleagues.
De-escalation skills, with comfort in using force and compliance techniques.
Proficient in Microsoft Windows applications.
Bilingualism is preferred, with proficiency in English required and French highly desirable.
A University/College degree in a related discipline is preferred.
Experience in securing high-profile individuals or events is an asset.
Strong organizational skills, with the ability to manage multiple tasks simultaneously while maintaining attention to detail.

Additional Information

Physical Aspects of Position (included but not limited to):

Frequent sitting throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling, lifting

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job-Category: Security, Safety & Quality

Job Type: Permanent

Job Schedule: Part-Time

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More about this job

Responsibilities

The Security Agent is responsible for ensuring the safety and security of hotel guests, staff, and premises through regular patrols and incident monitoring. They act as part of the Emergency Response Team, providing first aid and investigating any policy violations or criminal activity.

Requirements

Candidates must hold a valid Ontario Security Guard License, along with current CPR and First Aid certifications. Previous security experience is required, and proficiency in English is mandatory.

Skills

Security
Loss prevention
First aid
CPR
Emergency response
Patrolling
Crowd control
Incident investigation
Key control
Communication
Problem-solving
De-escalation
Microsoft Windows
Interpersonal skills
Safety compliance

Benefits

Food and beverage discount
Employee benefit card
Learning programs
Corporate social responsibility activities

Visa sponsorship

Not detected in the job text

Keywords

Security
Loss Prevention
Ontario Security Guard License
CPR
First Aid
Smart Serve
Emergency Response
Patrol
Safety Hazards
Incident Investigation
Key Control
Bylaw Deputization
Microsoft Windows
Hospitality
Security Clearance
De-escalation
Compliance
Risk Management

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