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Added 23 days ago
Tonic Bar Team Member
Sweat and Tonic
Toronto, ON
Part-time
We are currently seeking a professional and dedicated Part-Time and/or Full-Time Tonic Bar Team Member who is passionate about growing their career, and joining a dynamic team.
Added 6 days ago
Public Areas Attendant
Algonquin Resort
St. Andrews, NB
Part-time
…award-winning 18-hole golf course, full conference center and spa, The Algonquin is the centerpiece of Maritime…
Added 1 day ago
Spa Coordinator/Attendant - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
Full-time
This position will work part time as a Spa Coordinator and part time as a Spa Attendant.
Added 2 days ago
Spa Attendant - Part-Time
AIRE Ancient Baths
Toronto, ON
Part-time
As a Spa Attendant/Link you will play an integral role in providing clients with the AIRE Experience. You will check in and guide clients through their bathhouse and massage experience. You…
Added 2 days ago
Spa Coordinator/Attendant - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
This position will work part time as a Spa Coordinator and part time as a Spa Attendant.
Added 2 days ago
Overnight Laundry Attendant
Basecamp
Canmore, AB
Up to $21 CAD / hour
Full-time
Under the supervision of the Housekeeping Manager, the Night Laundry Attendant ensures that all laundry needs for the spa are efficiently processed during overnight hours, supporting the…
Added 2 months ago
Housekeeper
Tyax Lodge & Heliskiing
Gold Bridge, BC
Full-time
Employee use of our spa facilities and a 24-hour access to our full gym, based on availability
Added 3 days ago
Spa Operations Supervisor
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
The purpose of this position is to provide flexible, on-the-floor leadership across Concierge, Food & Beverage, Attendant, and Sauna Master operations. This leader will adapt to operational…
Added 3 days ago
Spa Operations Supervisor
AccorHotel
Lake Louise, AB
Full-time
The purpose of this position is to provide flexible, on-the-floor leadership across Concierge, Food & Beverage, Attendant, and Sauna Master operations. This leader will adapt to operational…
Added 3 days ago
Overnight Public Spaces Attendant
Fairmont Hotels & Resorts
Fairmont Hot Springs, BC
Full-time
Reporting to the Night Public Supervisor, the Night Public Spaces Attendant ensures all public areas of the hotel are clean and tidy. This role is perfect for detail-oriented individuals…
Added 1 month ago
Washbay/ Lot Attendant
Steele Auto Group
Corner Brook, NL
Full-time
We are looking for a motivated Washbay/Lot Attendant to bring the sparkle to every vehicle that rolls off City Chrysler's lot! As the behind-the-scenes hero you ensure our customer's are…
Added 3 days ago
Overnight Public Spaces Attendant
AccorHotel
Banff, AB
Full-time
Reporting to the Night Public Supervisor, the Night Public Spaces Attendant ensures all public areas of the hotel are clean and tidy. This role is perfect for detail-oriented individuals…
Added 18 days ago
Groundskeeper, General labour
Tyax Lodge & Heliskiing
Gold Bridge, BC
Full-time
…our guests. The responsibilities and duties of a Maintenance Attendant include but are not limited to the…
Added 3 days ago
Regency Club Attendant (Part Time)
Hyatt Regency
Calgary, AB
From $19 CAD / hour
Part-time
WE ARE LOOKING FOR A regency vip club lounge-attendant
Added 5 days ago
Spa Attendant - Part Time
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
Part-time
…Hotel Toronto is currently looking for a talented and dynamic Part-Time Spa Attendant (Female) who shares our passion for excellence and who infuses enthusiasm into everything they…
Added 4 days ago
Door Attendant
Starwood Hotels
Mayfair, SK
Full-time
We’re looking for a Door Attendant who will be the warm, welcoming face of our hotel - creating memorable first and last impressions for every guest. As our welcome ambassador, you’ll bring…
Added 5 days ago
Food Stores Attendant
Fairmont Hotels & Resorts
Fairmont Hot Springs, BC
Full-time
Subsidized staff accommodation provided on-site for full time status employees
Added 5 days ago
Staff Cafeteria Attendant
Fairmont Hotels & Resorts
Fairmont Hot Springs, BC
Full-time
Excellent time management skills with the ability to prioritize tasks in a fast-paced environment
Added 6 days ago
Night Custodian
Naturally Pacific Resort
Campbell River, BC
Full-time
…fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that…
Added 6 days ago
Night Custodian
Naturally Pacific Resort
Campbell River, BC
Full-time
…fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that…
Added 7 days ago
Préposé(e) aux chambres / Guestroom Attendant (Sur appel/On-Call)
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
Part-time
…gastronomie de renommée mondiale au restaurant Marcus à la détente au spa Guerlain, classé cinq étoiles par Forbes, en passant par l’accès exclusif à Holt Renfrew Ogilvy, nous sommes un…
Added 7 days ago
Room Attendant
MERANI HOSPITALITY
Niagara Falls, ON
Part-time
Job DetailsJob Location: Sterling Inn & Spa - Niagara Falls, ON L2G 3S6Position Type: Part TimeEducation Level: High School Or EquivalentSalary Range: $17.95 - $20.50 HourlyTravel…
Added 12 days ago
Room Attendant
Rosewood Hotel Georgia
Vancouver, BC
Full-time
…guestrooms and suites, award-winning dining, and Sense, a Rosewood Spa – the only 2 Key Michelin rated Hotel in Vancouver Canada, and the only city Hotel. For generations, guests have…
Added 18 days ago
Wellness Practioner
AIRE Ancient Baths
Toronto, ON
Full-time
Assist the Spa Attendant team with customer service, organization, and cleaning tasks as requested by them or department managers.
Added 17 days ago
Private Residences Guest Service Attendant (Part Time)
Four Seasons Hotels and Resorts
Whistler, BC · Four Seasons Whistler
Part-time
At the Four Seasons Resort and Residences Whistler we have a dedicated team for guest as they arrive to the hotel. As a Part time Seasonal Guest Service Attendant you’ll assist guest within…

AccorHotel

Spa Operations Supervisor

Lake Louise, AB, T0L 1E0, Canada

Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

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Original job description

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

The BASIN Operations Supervisor is a cross-functional leadership role responsible for supporting all areas of BASIN rather than a single department.

The purpose of this position is to provide flexible, on-the-floor leadership across Concierge, Food & Beverage, Attendant, and Sauna Master operations. This leader will adapt to operational priorities throughout the day, ensuring exceptional guest experiences, supporting team members, and maintaining operational excellence across the facility.

Key Responsibilities

Provide operational support across Concierge, Food & Beverage, Attendant, and Sauna Master teams based on business needs.
Respond proactively to peak periods, staffing gaps, and operational challenges.
Deliver visible, hands-on leadership throughout the guest journey.
Train, coach, and develop colleagues across multiple operational areas.
Ensure BASIN standards, SOPs, and service expectations are consistently upheld.
Engage with guests, resolve concerns, and support guest recovery efforts when required.
Identify opportunities to improve operational efficiency and enhance the guest experience.
Support opening, closing, and daily operational procedures.
Foster strong communication and collaboration between departments and leadership teams.
Lead by example and maintain a consistent presence on the floor.

Qualifications

Previous leadership experience an asset
Previous spa, housekeeping or cleaning experience an asset
Are dedicated to a high level of customer service and attention to detail
Must be able to lift, carry and pull over 30+ lbs and able to constantly stand and walk throughout shift. Motions include: standing, walking, bending, kneeling, reaching, pushing, pulling, squatting, climbing up and down the stairs.
Have excellent communication skills (written and oral) in English.
Proactive Skill Set – Spa experience an asset
Strong interpersonal and problem solving abilities
Demonstrates initiative, and the ability to work with minimal supervision
Ability to maintain high service levels under pressure

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

Job-Category: Wellness & Recreation

Job Type: Permanent

Job Schedule: Full-Time

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More about this job

Responsibilities

This role provides cross-functional leadership across concierge, food and beverage, and spa operations to ensure exceptional guest experiences. The supervisor is responsible for training staff, managing daily operational procedures, and maintaining high service standards on the floor.

Requirements

Candidates should have previous leadership experience and a strong background in spa, housekeeping, or cleaning operations. The position requires the physical ability to stand, walk, and lift over 30 lbs, along with excellent communication skills.

Skills

Leadership
Customer service
Operational management
Staff training
Coaching
Problem solving
Communication
Interpersonal skills
Conflict resolution
Hospitality management
Team collaboration
Operational efficiency
Attention to detail

Benefits

Subsidized onsite accommodations
Complimentary meal per shift
Medical insurance
Vision insurance
Dental insurance
Mental health support
Orthodontics coverage
Fertility drugs coverage
Gender affirmation coverage
Employer matching
Employee travel program
Mountain explorer travel program

Visa sponsorship

Not detected in the job text

Keywords

Spa Operations
Hospitality
Leadership
Concierge
Food & Beverage
Sauna Master
Guest Experience
Operational Excellence
Staff Training
SOPs
Customer Service
Resort
Banff National Park
Fairmont
Accor
Team Management

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