Account Manager, Amazon Advertising (Sponsored Ads, DSP & Retail)
ABOUT THE ROLE
Accrue is looking for a sharp, data-driven, client-obsessed Account Manager to own full-service Amazon accounts across Sponsored Ads, DSP, and retail. You'll manage and grow a portfolio of advertiser clients, connecting advertising performance to what's happening on the shelf (pricing, inventory, content, and the buy box) and turning it all into measurable revenue outcomes.
This isn't a role for someone who wants to sit behind a dashboard and file reports. We need someone who can get into the weeds of budget pacing, keyword strategy, and listing health one hour, then walk into a client meeting the next and explain exactly why it matters to their bottom line.
ABOUT ACCRUE
Accrue is a fast-growing Amazon advertising agency helping brands win on and off Amazon. Our team manages Sponsored Ads, DSP, and retail strategy across a wide range of advertiser verticals, combining platform expertise, data analysis, and genuine account partnership to drive growth for our clients. We're in the middle of a shift toward AI-driven optimization, so we need managers who can diagnose an account's mechanics as well as they can present the story behind the numbers.
WHAT YOU'LL DO
Own full-service account performance
- Manage day-to-day strategy, setup, and optimization across Sponsored Ads and DSP for a portfolio of accounts
- Diagnose underperforming campaigns and build data-backed reallocation and recovery plans tied to clear ROAS, TACoS, and efficiency targets
- Monitor budget pacing across markets and tactics (SP, SB, SD, OLV, STV, PVA) and flag risks or opportunities before clients have to ask
Connect advertising to retail
- Tie ad performance to retail drivers like inventory, pricing, content, and Buy Box status, and flag issues that are quietly hurting ad efficiency
- Advise clients on retail priorities and coordinate with retail/catalog resources on fixes
- Build full-funnel plans that put Sponsored Ads and DSP to work together
Be a trusted strategic partner
- Act as the client's go-to voice on Amazon strategy, connecting platform data to their business goals
- Right-size client expectations and budgets, and push back with sound reasoning when a request is off-strategy
- Identify whitespace and expansion opportunities within existing accounts
Build clear, compelling deliverables
- Produce reports, QBR decks, and planning documents using Accrue's templates
- Translate complex performance data into clear recommendations for marketing and executive stakeholders
- Lead client meetings, from routine check-ins to quarterly business reviews
Navigate escalations with judgment
- Handle account issues directly, setting honest and realistic expectations
- Coordinate with strategy and leadership to resolve issues quickly and protect the client relationship
WHAT YOU BRING
- 3+ years managing Amazon advertising accounts in an agency or brand environment, with hands-on Sponsored Ads and DSP experience
- Working knowledge of Amazon retail (Vendor and/or Seller Central), including how inventory, pricing, and content affect ad performance
- Strong analytical skills: budget models, pacing analyses, and performance diagnostics in Excel or similar
- Proven ability to manage client relationships independently, including resetting expectations when needed
- A hands-on mindset: curious about how the platform and its optimization tools actually work
- Excellent written and verbal communication, with experience building client-ready decks and reports
- A commercial instinct: you look for growth within accounts, not just campaign maintenance
NICE TO HAVE
- Experience with AI-driven or automated bid/budget optimization tools
- Experience managing multi-market (US/Canada) accounts
- Amazon Ads certifications
WHY WORK AT ACCRUE
- Amazon Preferred Partner: work with a team recognized by Amazon, with direct exposure to new ad products, tools, and strategy as they roll out
- Real accounts, real ownership: you'll manage your own portfolio of clients across Sponsored Ads, DSP, and Retail
- Compensation: $80,000 CAD base salary plus 10% annual bonus
- Benefits + Competitive PTO
- Hybrid schedule: one day a week in our Toronto office, the rest remote
- Client-facing work: some travel to client meetings is required, so you'll build real relationships instead of living in a dashboard
