Customer Safety Trainer
- ON, Canada
- Ontario, Canada, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 5+ years of relevant experience within equipment operations, safety, training, construction, rental, industrial, or a related environment
- Posting language
- English
- Posted
Original job description
- Join a highly successful national organization and recognized leader within the equipment rental industry
- Be part of a safety-focused team supporting both customers and internal employees through hands-on training, education, and certification
- Partner closely with local sales teams, operational leaders, and safety professionals to expand customer training capabilities
- Work within an organization known for investing in its employees through training, development, and long-term career opportunities
- Represent a company with an established customer base, broad equipment offering, and strong emphasis on service and safety
- Northern Ontario
- Comprehensive health, dental, and vision benefits with eligibility beginning the first of the month following 30 days of employment
- 401(k) match, tuition reimbursement, Employee Assistance Program, disability coverage, and additional insurance options
- Competitive paid time off package including vacation, sick time, holidays, floating holidays, volunteer time, and an inclusion day
- Opportunity to build a long-term career with a large national organization that prioritizes employee development and internal training
- Deliver instructor-led and virtual safety training to customers across a variety of equipment and workplace safety topics
- Conduct equipment operator certification training covering areas such as MEWPs, forklifts, and earth-moving equipment
- Provide private customer training sessions at company locations and customer job sites while maintaining accurate certification and training records
- Support the growth of the safety training business by partnering with sales teams, identifying customer needs, and helping close training opportunities
- Coach and mentor Certified Evaluators while supporting the onboarding and development of new safety trainers and internal evaluators
- Serve as a trusted safety resource to customers and employees regarding equipment operation, safety standards, and industry best practices
- 5+ years of relevant experience within equipment operations, safety, training, construction, rental, industrial, or a related environment
- Hands-on heavy equipment experience with certifications involving equipment such as MEWPs, forklifts, and earth-moving equipment
- Strong understanding of workplace and equipment safety standards, regulations, and operating practices
- Experience delivering instructor-led training with an understanding of adult learning principles and the ability to engage different audiences
- Customer-focused and solutions-oriented approach with strong organization, communication, and self-management skills
- Comfortable traveling throughout the assigned territory and conducting training in both classroom and hands-on field environments
- Experience working with Learning Management Systems is preferred, with bilingual French capabilities considered a plus
- High school diploma or equivalent required; bachelor’s degree preferred
More about this job
Responsibilities
Deliver classroom, virtual, and hands-on safety training and equipment operator certification to customers, and maintain accurate training and certification records. Partner with sales and operations teams to grow training opportunities, mentor evaluators and trainers, and advise customers and employees on safe equipment operation and industry practices.
Requirements
Requires at least five years of relevant experience and hands-on heavy equipment experience, including certifications for equipment such as MEWPs, forklifts, and earth-moving equipment. Candidates need knowledge of safety standards, instructor-led training and adult learning, strong customer and organizational skills, and the ability to travel; a high school diploma or equivalent is required, while a bachelor’s degree is preferred.
Skills
- Safety Training
- Equipment Operator Certification
- Heavy Equipment Operation
- Workplace Safety
- Equipment Safety Standards
- Instructor-Led Training
- Virtual Training
- Adult Learning Principles
- Customer Service
- Sales Partnership
- Coaching and Mentoring
- Training Records Management
- Learning Management Systems
- Communication
- Organization
- Territory Travel
Benefits
- Health Benefits
- Dental Benefits
- Vision Benefits
- 401(k) Match
- Tuition Reimbursement
- Employee Assistance Program
- Disability Coverage
- Additional Insurance Options
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- Floating Holidays
- Volunteer Time
- Inclusion Day
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Education
- Customer Service & Support
- Sales
- Trades
Keywords
- Equipment Rental
- Customer Safety Training
- Safety Training
- Instructor-Led Training
- Virtual Training
- Equipment Operator Certification
- MEWPs
- Forklifts
- Earth-Moving Equipment
- Heavy Equipment
- Workplace Safety
- Safety Standards
- Operating Practices
- Adult Learning Principles
- Customer Job Sites
- Training Records
- Certified Evaluators
- Safety Trainers
- Learning Management Systems
- Sales Teams
- Customer Needs
- Trainer Onboarding
- Industry Best Practices
- Construction
- Industrial Operations
- French Language