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Senior Systems Engineer - Tier 3

  • London, ON, Canada

Pay: CA$80,000.00-CA$90,000.00 per year · Full-time

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Job details

Pay
Pay: CA$80,000.00-CA$90,000.00 per year
Job type
Full-time
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Posting language
English
Posted

Original job description


Are you the person other IT professionals turn to when they can't solve the problem?

We're looking for an experienced Senior Systems Engineer to join a growing technology team supporting complex client environments.

We're hiring across two areas:

Projects & Solutions – designing, implementing and migrating infrastructure solutions.

Tier 3 Infrastructure & Escalations – solving complex technical issues and acting as the senior escalation point for critical client environments.

If you're strongest in one area but experienced across both, we'd like to hear from you.

What You'll Do

  • Design, implement and support Microsoft and hybrid infrastructure environments
  • Lead infrastructure projects from design through implementation and handover
  • Provide Tier 3 troubleshooting and escalation support
  • Deploy and support VMware and Hyper-V environments
  • Administer Windows Server, Active Directory, Group Policy and Azure/Entra ID
  • Support Microsoft 365, Exchange Online and SharePoint
  • Implement and support RDS/Terminal Services, VPN and remote-access solutions
  • Work with SAN/NAS, storage, backup and disaster recovery solutions
  • Troubleshoot LAN/WAN, firewalls, security and connectivity
  • Review client environments and recommend improvements to performance, security and resiliency
  • Develop technical documentation and implementation plans
  • Participate in an after-hours/on-call rotation
  • Pay: CA$80,000.00-CA$90,000.00 per year

    What We're Looking For

    • 7+ years of progressive systems/infrastructure experience preferred
    • Strong hands-on experience with VMware and/or Hyper-V
    • Advanced knowledge of Microsoft enterprise technologies
    • Experience with M365, Exchange, Windows Server and Active Directory
    • Strong troubleshooting and root-cause analysis skills
    • Experience implementing infrastructure solutions and managing technical projects
    • Knowledge of storage, backup and disaster recovery
    • Excellent client-facing communication and documentation skills
    • Ability to work independently and take ownership of complex technical challenges

    Experience with SQL Server, Linux, PowerShell, Cisco Duo, LogicMonitor, NinjaOne, Power BI or Power Automate is considered an asset.

    Company Overview: ACCU-STAFF, our mission is to help organizations find the top Industry talent and to help people achieve their personal and professional goals through the growth of their careers. Our core values are the backbone of our business, which is how we guide our hiring process: we show excellence through results, lead with integrity and accountability, and exemplify competitive greatness.

    We are honoured to be ranked among the Top 50 staffing and recruitment firms in Canada, out of nearly 30,000 firms nationwide.

    Forbes has recognized us as one of the Best in Canada across all three major categories:

    • Best Executive Recruitment Firms
    • Best Temporary Staffing Firms
    • Best Professional Recruiting Firms

    Microsoft, Cisco, VMware, Citrix, Linux or other relevant technical certifications are also valued.

    Why Join?

    • Competitive compensation
    • Health and dental benefits
    • Paid time off
    • Professional development and certification support
    • Exposure to diverse enterprise technologies and client environments
    • Opportunity to work on challenging projects and continue expanding your technical expertise

    Interested?

    If you're a senior infrastructure professional who enjoys building solutions, solving complex problems and being the technical expert others rely on, we'd like to hear from you.

    ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment. We thank all applicants for their interest; however only those selected for an interview will be notified

    Work Location: In person

    More about this job

    Responsibilities

    Design, implement, migrate, and support Microsoft and hybrid infrastructure environments, leading projects from planning through implementation and handover. Provide Tier 3 escalation support, troubleshoot complex client issues, improve environment performance and resilience, and create technical documentation and implementation plans.

    Requirements

    The role prefers 7+ years of progressive systems or infrastructure experience, strong VMware and/or Hyper-V expertise, and advanced knowledge of Microsoft enterprise technologies. Candidates should have strong troubleshooting, project implementation, storage and disaster recovery knowledge, client communication skills, and the ability to independently own complex technical challenges.

    Skills

    • Microsoft Infrastructure
    • VMware
    • Hyper-V
    • Windows Server
    • Active Directory
    • Group Policy
    • Azure/Entra ID
    • Microsoft 365
    • Exchange Online
    • SharePoint
    • Tier 3 Troubleshooting
    • Storage and Backup
    • Disaster Recovery
    • LAN/WAN and Firewalls
    • PowerShell

    Benefits

    • Health and Dental Benefits
    • Paid Time Off
    • Professional Development and Certification Support

    Visa sponsorship

    Not detected in the job text

    Categories

    • Technology
    • Engineering
    • Consulting

    Keywords

    • Microsoft Infrastructure
    • Hybrid Infrastructure
    • Infrastructure Design
    • Infrastructure Migration
    • VMware
    • Hyper-V
    • Windows Server
    • Active Directory
    • Group Policy
    • Azure
    • Entra ID
    • Microsoft 365
    • Exchange Online
    • SharePoint
    • RDS
    • Terminal Services
    • VPN
    • Remote Access
    • SAN/NAS
    • Storage
    • Backup
    • Disaster Recovery
    • LAN/WAN
    • Firewalls
    • Root-Cause Analysis
    • Technical Documentation
    • PowerShell
    • Cisco Duo
    • LogicMonitor
    • NinjaOne

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