Technical Service Specialist (Paint)
- NS, Canada
- Nova Scotia, Canada, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We have an exciting opportunity for a Technical Service Representative with paint and coating experience for Atlantic Canada.
What is in it for you?
- Be a part of a dynamic, progressive organization
- Above-average compensation package
- Great team environment
- Be a part of an organization that offers career growth
- Positive working environment that promotes work-life balance while promoting career growth
Here at ACCU-STAFF, our mission is to help organizations find the top Industry talent and to help people achieve their personal and professional goals through the growth of their careers. Our core values are the backbone of our business, which is how we guide our hiring process: we show excellence through results, lead with integrity and accountability, and exemplify competitive greatness.
We are proud to be recognized by Forbes Canada within our Industry in all of their 3 categories - Best Executive Recruitment Firms, Best Temporary Staffing Firms, and Best Professional Recruiting Firms
The Technical Service Representative will coordinate coating product demonstrations, assist with new customer conversion installations in collaboration with our Service Representatives and our company Branch Operations teams, and ensure all value-added activities are properly documented in Salesforce.com in a professional and timely manner.
Salary: $95k plus up to 10% bonus
Core responsibilities:
- Educate and train body shop personnel on our company product lines, procedures, and best practices
- Troubleshoot and resolve customer issues such as colour match or material application challenges.
- Collaborate with our Direct Sales Representatives to perform product demos for new customers.
- Install and demonstrate company refinish paint systems at customer locations
- Work closely with our operations to ensure customer fulfillment expectations are met.
- Complete all administrative reporting accurately and within established timelines.
- Set the standard for safe, diligent, effective and efficient work practices.
- Ensure compliance with company policies, procedures, and applicable regulations.
- Perform other value-added duties as assigned.
Required Skills / Experience:
- Trade school, college and/or paint certification(s) in industry-related discipline.
- Professional, Positive, Determined, Customer-Centric, Hands-On, Can-Do Attitude.
- An acceptable Driver’s Abstract is a condition of employment for hire and post hire.
- Excellence in organization, time management and communication skills.
- Physically capable. Ability to Lift 50lbs.
- Working knowledge of Microsoft Excel and Word. Excellent Math Skills.
- Ability to work effectively under pressure to meet time-sensitive deadlines.
This position offers a competitive salary commensurate with experience. If you have the required skills and are looking to take on a pivotal role in office management, we encourage you to apply
COMMITMENT TO DIVERSITY
- As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, ACCU-STAFF recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
- ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment. We thank all applicants for their interest; however, only those selected for an interview will be notified
More about this job
Responsibilities
Train body shop personnel on paint products, procedures, and best practices; troubleshoot colour-matching and application issues; and demonstrate and install paint systems at customer locations. Coordinate with sales and operations teams, document activities in Salesforce, meet customer fulfillment expectations, and follow safe work practices and applicable policies.
Requirements
Requires trade school, college education, or industry-related paint certification, along with strong organization, time management, communication, and math skills. Candidates must be physically capable of lifting 50 pounds, have working knowledge of Microsoft Excel and Word, be able to meet time-sensitive deadlines, and provide an acceptable driver’s abstract.
Skills
- Paint And Coating Expertise
- Product Demonstrations
- Customer Training
- Troubleshooting
- Colour Matching
- Paint System Installation
- Customer Service
- Sales Collaboration
- Operations Coordination
- Administrative Reporting
- Organization
- Time Management
- Communication
- Microsoft Excel
- Microsoft Word
- Mathematics
Benefits
- Bonus
- Career Growth
- Work-Life Balance
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Trades
- Sales
- Manufacturing
Keywords
- Paint
- Coatings
- Automotive Refinish
- Body Shops
- Product Demonstrations
- Customer Training
- Colour Matching
- Material Application
- Paint System Installation
- Customer Conversion
- Direct Sales
- Customer Fulfillment
- Salesforce.com
- Microsoft Excel
- Microsoft Word
- Administrative Reporting
- Safety Compliance
- Driver’s Abstract
- Time Management
- Communication
- Mathematics