Jobs in Canada

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Added 3 hours ago
A
Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
The Principal Data Engineer will report to Director of Growth and Data Science in the Experience Foundations organization. This is a critical data science role for our agentic insights…
Added 4 hours ago
EM
Director of Operations
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The Director of Housing Operations is responsible for the strategic planning, implementation, and evaluation of a comprehensive university housing operation, with a primary focus on driving…
Added 5 hours ago
MT
Accounting Analyst
Mafra Talents
Vancouver, BC
- $77,000 to $82,000 CAD / year
- Full-time
Hybrid - 3 days per week in the Vancouver office
Added 10 hours ago
PH
Spiritual Health Communications Specialist
Providence Healthcare
Vancouver, BC
- Temporary
…patients, residents, families, visitors and staff.Reporting to the Director, Spiritual Health and Pastoral Care (SHPC), the Spiritual Health Communications…
Added 10 hours ago
A
Senior Treasury Business Analyst-1862
Amyantek
Toronto, ON
- Contract
Experience developing and executing change management, coordinating user onboarding, stakeholder engagement, communication, training, or user adoption plans.
Added 10 hours ago
H
Treasury Project Analyst
Hays
Toronto, ON
- Contract
Reporting to the Director, Treasury Initiatives, this role leads and coordinates project delivery, implementation readiness, user onboarding, training, and adoption for Treasury and payment…
Added 10 hours ago
TI
Treasury Project Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
Reporting to the Director, Treasury Initiatives, this role leads and coordinates project delivery, implementation readiness, user onboarding, training, and adoption for Treasury and payment…
Added 11 hours ago
IF
Manager, M365 and End-User Software
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Manager, M365 and End-User Software, you will play a key role in advancing the solutions that support the growth, digital experience and transformation of iA Financial Group and its…
Added 12 hours ago
CC
Cybersecurity Architect (Governance, Risk and Compliance)
Centennial College
Toronto, ON · Greater Toronto Area, Canada
- $51.95 to $60.02 CAD / hour
- Full-time
Remain current on higher education technology directions. Work with user groups from other higher education organizations to help identify and communicate opportunities for students,…
Added 12 hours ago
SG
IT Delivery Lead
SOLV4EX Group
Calgary, AB
- Full-time
…Hiring, performance reviews, and compensation remain with the Director of IT. You will recommend priorities, manage day-to-day delivery against the agreed plan, and meet weekly with the…
Added 12 hours ago
S
Lead DevOps Engineer
Sphera
ON · Simcoe, ON
- Full-time
This is a senior technical leadership role on the DevOps team, working closely with the Director of DevOps. Your home base is Platform Engineering, but your remit covers every product…
Added 13 hours ago
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ADVISOR, COMMUNITY BANKING OPERATIONS
BDC
Montreal, QC
- Full-time
Reporting to the Director, Operations and Program Support, you will coordinate operational activities supporting loan guarantee programs and financing partnerships. You will manage…
Added 13 hours ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Identify opportunities to improve workflow efficiency, controls, automation, user experience, and compliance through enhanced platform utilization.
Added 13 hours ago
M
Mapping Coordinator
Mappedin
Waterloo, ON
- Full-time
…Mapping and you will work closely with Project Managers and the Director of Customer Implementation. Your primary responsibility will be interpreting and digitizing floorplans of varying…
Added 14 hours ago
S
Functional Expert
Sidetrade
Remote, Canada
- Full-time
- Remote
You join a Customer Experience team that looks after its accounts from signature into renewal, alongside a Project Manager, a Data Engineer and a Customer Success Manager. The role is…
Added 14 hours ago
OR
Workforce Planning & Labor Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
Serve as the System Administrator and Subject Matter Expert (SME) for StoreForce, managing system configurations, business rules, user roles, store operating hours, and integrations
Added 15 hours ago
FT
Program Lead, Enterprise CRM (Higher Education)
Fanshawe Toronto@ILAC
London, ON
- Full-time
…operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based…
Added 15 hours ago
Simulation Officer
Mohawk College
Hamilton, ON
Reporting to the Director, Health Innovation Centres & Clinical Operations, the incumbent provides support to faculty, and staff on a variety of learning technologies. By phone, email,…
Added 15 hours ago
Simulation Specialist
Mohawk College
Hamilton, ON
Reporting to the Director, Health Innovation Centres & Clinical Operations, this position plans, designs and organizes the School of Health’s (SOH) simulation activities as specialists in…
Added 15 hours ago
GP
Lifecycle Marketing Specialist
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
Testing and optimization: Set up A/B and multivariate tests across messaging, creative, timing, audience, and user experience. Document results and apply learnings to future campaigns
Added 15 hours ago
AI
Jr. IT Specialist
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $20 to $24 CAD / hour
- Part-time
The position works under the Director of Operations and within approved permissions, budgets and security procedures. Success requires responsive service, careful documentation, clear…
Added 16 hours ago
FC
Program Lead, Enterprise CRM (Higher Education)
Fanshawe College
London, ON
- Full-time
Reporting to the Director, Enterprise Applications and Data Solutions, the Program Lead, Enterprise CRM (Higher Education) leads business analysis, process mapping, journey mapping,…
Added 16 hours ago
E
Lifecycle Marketing Specialist
ecobee
Toronto, ON
- Full-time
Testing and optimization: Set up A/B and multivariate tests across messaging, creative, timing, audience, and user experience. Document results and apply learnings to future campaigns
Added 16 hours ago
IF
Manager, Service Delivery – Western Region
Intact FC
Calgary, AB
- Full-time
…strengthen business continuity and improve the overall employee experience. The role reflects established service delivery practices centred on dependable, customer-focused support,…
Added 17 hours ago
UO
Senior Software Developer
University of Victoria
Victoria, BC
- Full-time
The Senior Developer reports to the Associate Director, Software Development with work assigned on a project basis. This position leads scrum meetings, documentation and code reviews using…

Accurate Indigenous Managers & Advisors

Jr. IT Specialist

Winnipeg, MB, Canada

$20 to $24 CAD / hour · Part-time

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Job details

Pay: $20 to $24 CAD / hour
Job type: Part-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The Junior IT Support Specialist provides first-level technical assistance and reliable day-to-day technology support across multiple work locations. The role maintains office systems, helps employees with approved applications, prepares and supports devices and workstations, and coordinates technical requirements for employee onboarding and offboarding.

The position works under the Director of Operations and within approved permissions, budgets and security procedures. Success requires responsive service, careful documentation, clear communication with HR and management, and timely escalation of complex or sensitive matters.

Primary Responsibilities / Expected Outcomes

Help Desk & Day-to-Day Technical Support

Triage, track and resolve routine IT requests; communicate the status, next steps and any delays to staff and the supervisor.
Troubleshoot computers, printers, scanners, peripherals, Wi-Fi, network access and common office software; escalate complex faults.
Provide courteous user guidance, routine system maintenance and help at assigned offices and other authorized locations.

Email, Accounts & Business Applications

Set up, change or deactivate approved email accounts, shared mailboxes and distribution lists after receiving appropriate authorization.
Assist staff with Microsoft 365, Outlook, Excel, OneDrive, SharePoint, Teams, Google Workspace, Slack and other approved systems.
Support authorized sign-in, MFA, account-access and permission requests; refer restricted HR, payroll and finance changes to system owners.

3CX Telephone & Collaboration Systems

Configure, test and troubleshoot authorized 3CX extensions, softphones, calls, voicemail and mobile connections.
Confirm approval before assigning paid direct numbers, new subscriptions or changing organization-wide call settings.
Coordinate chat-channel access, staff directory and phone-extension updates with HR, Administration and management.

New Employee Technical Onboarding

Act on the HR-approved new-starter checklist; confirm the location, role, equipment and approved system access needed before day one.
Prepare computers, accessories, software, Microsoft 365 licences, email, 3CX and collaboration accounts; test functionality and MFA.
Coordinate workstation setup, basic orientation and completed-access confirmation with HR and the employee’s supervisor.

Offboarding & Employee Access Changes

Act promptly on authorized HR separation or role-change instructions; disable or adjust email, 3CX and other access at the approved time.
Help recover, inspect, secure and prepare returned laptops, phones, desktops and accessories for approved reassignment.
Document completed steps and unresolved risks for HR and the Director of Operations; preserve organizational data as directed.

Equipment, Purchasing Support & Asset Tracking

Assess equipment needs, compare specifications and supplier pricing, recommend suitable options and flag shortages before start dates.
Coordinate approved orders with management and Finance; purchases, licences and ongoing costs require prior authorization.
Maintain accurate device, serial-number, location and assigned-user records; reconcile issuance and returns with HR’s Employment Hero register.

Information Security & Confidentiality

Follow approved password, MFA, device, privacy and security procedures; access personal, financial and client data only as authorized.
Report phishing, suspicious email, lost equipment, unauthorized access, system outages and suspected breaches immediately.
Protect credentials and confidential records; do not bypass approval controls or make unapproved changes to privileged access.

Documentation, Follow-Through & Multi-Site Support

Maintain clear IT request logs, setup and offboarding checklists, equipment records, user instructions and troubleshooting notes.
Provide regular progress updates on assigned work, outstanding requests, blockers and completed actions to the Director of Operations.
Support assigned technology projects and travel to multiple authorized work locations; escalate work beyond junior-level authority.

Communication & service

Responds professionally, explains technical issues clearly and keeps users and management informed.

Reliability & attendance

Attends scheduled assignments, follows up on service requests and communicates delays early.

Organization & accuracy

Prioritizes work, tests configurations, maintains asset records and completes checklists accurately.

Confidentiality & discretion

Protects employee, financial and client information; follows access approvals and privacy procedures.

Teamwork & adaptability

Coordinates with HR, Finance, Administration, supervisors and providers across multiple locations.

Cultural respect

Provides respectful service to First Nations, Métis and Inuit staff, clients and communities.

Judgment & initiative

Recognizes limits of delegated authority and escalates security, technical and approval issues promptly.

Safety & security

Handles equipment safely; reports hazards, cyber incidents and missing or damaged company property.

Education / training

Foundational IT education, coursework, certificate or diploma, or equivalent practical technical experience; early-career candidates welcome.

Relevant Experience

Experience or demonstrated ability with Windows devices, office software, hardware troubleshooting and customer-facing technical assistance; help-desk experience is an asset.

Licences/certifications

A valid Class 5 driver’s licence and reliable transportation are assets for assigned travel. Role-appropriate security screening may be required in accordance with policy and law.

Job-related Skills

Familiarity with Microsoft 365, Google Workspace, 3CX, Slack, device setup, MFA and inventory tracking; strong communication, documentation, judgment and problem-solving skills.

Schedule/travel / on-call

Primarily on-site support at multiple AIMA, affiliated and authorized client locations, with occasional approved early/evening or urgent work. Travel is assigned by the supervisor. Overtime and expenses require prior approval and follow AIMA policy and applicable standards.

Physical/environmental demands

Computer and desk-based tasks with frequent hands-on device setup. May safely lift, carry, connect and move ordinary computers, monitors, printers and related equipment, with assistance or accommodation where appropriate.

Role-specific Requirements

The role performs junior technical support, not IT management. System-owner approval is required for privileged access, software purchases, subscriptions and major configuration changes. Sensitive HR, finance, payroll and security matters must be escalated to the appropriate authorized decision-maker.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-level technical support across multiple work locations, including troubleshooting devices, office systems, accounts, collaboration tools, and 3CX services. Coordinate authorized employee onboarding and offboarding, maintain equipment and support records, follow security procedures, and escalate complex or sensitive issues.

Requirements

Foundational IT education, coursework, a certificate or diploma, or equivalent practical experience is expected; early-career candidates are welcome. Candidates should have or demonstrate ability with Windows devices, office software, hardware troubleshooting, and customer-facing technical support; familiarity with Microsoft 365, Google Workspace, 3CX, Slack, MFA, and inventory tracking is relevant.

Skills

Help Desk Support
Windows Troubleshooting
Microsoft 365
Google Workspace
3CX
Slack
Device Setup
Multi-Factor Authentication
Account Management
Hardware Troubleshooting
Asset Tracking
Information Security
Technical Documentation
Customer Service
Problem-Solving
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
IT Support
Windows
Microsoft 365
Outlook
Excel
OneDrive
SharePoint
Teams
Google Workspace
Slack
3CX
Multi-Factor Authentication
Email Accounts
Shared Mailboxes
Distribution Lists
Device Setup
Hardware Troubleshooting
Wi-Fi
Network Access
Account Permissions
Employee Onboarding
Employee Offboarding
Asset Tracking
Information Security
Phishing
IT Request Logs
Equipment Inventory
Customer Service
Class 5 Driver's Licence

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Work requirements

Jobs in Canada