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Added 14 mins ago
GI
Area Manager
GDI Integrated Facility Services
Kitchener, ON
- Full-time
GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI…
Added 14 mins ago
GT
Quality Analyst
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Class G Provincial Driver’s License and AVOP.
Added 57 mins ago
HR
Heavy Duty Field Service Mechanic
Herc Rentals
Hinton, AB
- Full-time
Added 57 mins ago
AH
Positive Wellness Program Support Worker- Casual Call
AVI Health and Community Services
Victoria, BC
- Other
Valid Class 5 BC Driver’s License to drive the agency van an asset.
Added 57 mins ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Sainte-Marie, QC
Possess a valid permanent provincial driver’s license - class 5 or G.
Added 57 mins ago
E
Certified Wastewater Treatment Operator
EPCOR
Canmore, AB
- Full-time
Ability to qualify for and maintain an EPCOR driver’s permit, which requires a valid Class 5 Alberta Motor Vehicle Operator's License
Added 1 hour ago
E
Certified Wastewater Treatment Operator
EPCOR
Canmore, AB
- Full-time
Ability to qualify for and maintain an EPCOR driver’s permit, which requires a valid Class 5 Alberta Motor Vehicle Operator's License
Added 1 hour ago
AI
Jr. IT Specialist
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $20 to $24 CAD / hour
- Part-time
A valid Class 5 driver’s licence and reliable transportation are assets for assigned travel. Role-appropriate security screening may be required in accordance with policy and law.
Added 1 hour ago
C
Field Technical Lead - BAS
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering…
Added 1 hour ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Edmonton, AB
Possess a valid permanent provincial driver’s license - Full class 5 - Non GDL
Added 1 hour ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Orleans, ON
Possess a valid permanent provincial driver’s license - class 5 or G.
Added 1 hour ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Mission, BC
Possess a valid permanent provincial driver’s license - class 5 or G.
Added 2 hours ago
SR
Yard Associate
Sunbelt Rentals, Inc.
Ottawa, ON
- Full-time
…scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in…
Added 2 hours ago
S
Community Resource Connector C&W
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 2 hours ago
H
Community Leader
Highstreet
Kelowna, BC
- Full-time
A valid Class 5 driver's license and reliable transportation.
Added 3 hours ago
BD
Field Technician (IT, Communications & AI) – Spruce Grove, AB
Benchmark Data Solutions
Spruce Grove, AB
- Full-time
A valid Alberta Class 5 driver’s licence, a clean five-year driver’s abstract, and a clear criminal record check.
Added 3 hours ago
Letter Carrier - Delivery Agent and Postal Clerk
Canada Post - Postes Canada
Kenora, ON
A valid Class 5 or Class G driver’s licence with a safe driving record for at least 3 years (driver's abstract required)
Added 3 hours ago
Rural and Suburban Mail Carrier, On-call Relief
Canada Post - Postes Canada
Thorndale, ON
Possess a valid permanent provincial driver’s license - class 5 or G.
Added 5 hours ago
RM
Building Operations Technician
Regional Municipality of Peel
Brampton, ON
- Other
Class G driver's license in good standing free of serious offenses with daily access to a car
Added 5 hours ago
CH
Hydro Vac Technician
Clean Harbors
Sarnia, ON
- Full-time
- Valid Class 5 Driver’s license is required;
Added 1 day ago
NA
Skilled Ground Worker (Fort Hills)
North American Construction Group Inc.
Fort McMurray, AB
- Temporary
Have a valid Class 5 Driver’s License and ability to provide a recent Driver’s Abstract
Added 1 day ago
EM
Driver - Fort St John
Enterprise Mobility
Fort St. John, BC
- $18.25 CAD / hour
- Part-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a On-Call Part Time Driver. This position pays $18.25 / hour and is located at 10811 89 AVE FORT ST JOHN,…
Added 1 day ago
UG
Equipment Operator
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
Must possess a current, valid class 5 driver's license with air brake endorsement.
Added 2 days ago
CO
Automotive Sales Consultant (Vancouver Mitsubishi/Company of Cars)
Company of Cars
Vancouver, BC
- Full-time
Licensing: Valid BC Class 5 driver's license with a clean driver's abstract. Must hold or be eligible to obtain a VSA salesperson license.
Added 2 days ago
P
Experienced Loader Operator
PERMA-PIPE
Camrose, AB
- Contract
Must Be: Flexible to work varied shifts, weekends, overtime, or on-call assignments as required

Accurate Indigenous Managers & Advisors

Jr. IT Specialist

Winnipeg, MB, Canada

$20 to $24 CAD / hour · Part-time

Apply About employer

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Job details

Pay: $20 to $24 CAD / hour
Job type: Part-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The Junior IT Support Specialist provides first-level technical assistance and reliable day-to-day technology support across multiple work locations. The role maintains office systems, helps employees with approved applications, prepares and supports devices and workstations, and coordinates technical requirements for employee onboarding and offboarding.

The position works under the Director of Operations and within approved permissions, budgets and security procedures. Success requires responsive service, careful documentation, clear communication with HR and management, and timely escalation of complex or sensitive matters.

Primary Responsibilities / Expected Outcomes

Help Desk & Day-to-Day Technical Support

Triage, track and resolve routine IT requests; communicate the status, next steps and any delays to staff and the supervisor.
Troubleshoot computers, printers, scanners, peripherals, Wi-Fi, network access and common office software; escalate complex faults.
Provide courteous user guidance, routine system maintenance and help at assigned offices and other authorized locations.

Email, Accounts & Business Applications

Set up, change or deactivate approved email accounts, shared mailboxes and distribution lists after receiving appropriate authorization.
Assist staff with Microsoft 365, Outlook, Excel, OneDrive, SharePoint, Teams, Google Workspace, Slack and other approved systems.
Support authorized sign-in, MFA, account-access and permission requests; refer restricted HR, payroll and finance changes to system owners.

3CX Telephone & Collaboration Systems

Configure, test and troubleshoot authorized 3CX extensions, softphones, calls, voicemail and mobile connections.
Confirm approval before assigning paid direct numbers, new subscriptions or changing organization-wide call settings.
Coordinate chat-channel access, staff directory and phone-extension updates with HR, Administration and management.

New Employee Technical Onboarding

Act on the HR-approved new-starter checklist; confirm the location, role, equipment and approved system access needed before day one.
Prepare computers, accessories, software, Microsoft 365 licences, email, 3CX and collaboration accounts; test functionality and MFA.
Coordinate workstation setup, basic orientation and completed-access confirmation with HR and the employee’s supervisor.

Offboarding & Employee Access Changes

Act promptly on authorized HR separation or role-change instructions; disable or adjust email, 3CX and other access at the approved time.
Help recover, inspect, secure and prepare returned laptops, phones, desktops and accessories for approved reassignment.
Document completed steps and unresolved risks for HR and the Director of Operations; preserve organizational data as directed.

Equipment, Purchasing Support & Asset Tracking

Assess equipment needs, compare specifications and supplier pricing, recommend suitable options and flag shortages before start dates.
Coordinate approved orders with management and Finance; purchases, licences and ongoing costs require prior authorization.
Maintain accurate device, serial-number, location and assigned-user records; reconcile issuance and returns with HR’s Employment Hero register.

Information Security & Confidentiality

Follow approved password, MFA, device, privacy and security procedures; access personal, financial and client data only as authorized.
Report phishing, suspicious email, lost equipment, unauthorized access, system outages and suspected breaches immediately.
Protect credentials and confidential records; do not bypass approval controls or make unapproved changes to privileged access.

Documentation, Follow-Through & Multi-Site Support

Maintain clear IT request logs, setup and offboarding checklists, equipment records, user instructions and troubleshooting notes.
Provide regular progress updates on assigned work, outstanding requests, blockers and completed actions to the Director of Operations.
Support assigned technology projects and travel to multiple authorized work locations; escalate work beyond junior-level authority.

Communication & service

Responds professionally, explains technical issues clearly and keeps users and management informed.

Reliability & attendance

Attends scheduled assignments, follows up on service requests and communicates delays early.

Organization & accuracy

Prioritizes work, tests configurations, maintains asset records and completes checklists accurately.

Confidentiality & discretion

Protects employee, financial and client information; follows access approvals and privacy procedures.

Teamwork & adaptability

Coordinates with HR, Finance, Administration, supervisors and providers across multiple locations.

Cultural respect

Provides respectful service to First Nations, Métis and Inuit staff, clients and communities.

Judgment & initiative

Recognizes limits of delegated authority and escalates security, technical and approval issues promptly.

Safety & security

Handles equipment safely; reports hazards, cyber incidents and missing or damaged company property.

Education / training

Foundational IT education, coursework, certificate or diploma, or equivalent practical technical experience; early-career candidates welcome.

Relevant Experience

Experience or demonstrated ability with Windows devices, office software, hardware troubleshooting and customer-facing technical assistance; help-desk experience is an asset.

Licences/certifications

A valid Class 5 driver’s licence and reliable transportation are assets for assigned travel. Role-appropriate security screening may be required in accordance with policy and law.

Job-related Skills

Familiarity with Microsoft 365, Google Workspace, 3CX, Slack, device setup, MFA and inventory tracking; strong communication, documentation, judgment and problem-solving skills.

Schedule/travel / on-call

Primarily on-site support at multiple AIMA, affiliated and authorized client locations, with occasional approved early/evening or urgent work. Travel is assigned by the supervisor. Overtime and expenses require prior approval and follow AIMA policy and applicable standards.

Physical/environmental demands

Computer and desk-based tasks with frequent hands-on device setup. May safely lift, carry, connect and move ordinary computers, monitors, printers and related equipment, with assistance or accommodation where appropriate.

Role-specific Requirements

The role performs junior technical support, not IT management. System-owner approval is required for privileged access, software purchases, subscriptions and major configuration changes. Sensitive HR, finance, payroll and security matters must be escalated to the appropriate authorized decision-maker.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support across multiple work locations, including troubleshooting devices, office systems, accounts, collaboration tools, and 3CX services. Coordinate authorized employee onboarding and offboarding, maintain equipment and support records, follow security procedures, and escalate complex or sensitive issues.

Requirements

Foundational IT education, coursework, a certificate or diploma, or equivalent practical experience is expected; early-career candidates are welcome. Candidates should have or demonstrate ability with Windows devices, office software, hardware troubleshooting, and customer-facing technical support; familiarity with Microsoft 365, Google Workspace, 3CX, Slack, MFA, and inventory tracking is relevant.

Skills

Help Desk Support
Windows Troubleshooting
Microsoft 365
Google Workspace
3CX
Slack
Device Setup
Multi-Factor Authentication
Account Management
Hardware Troubleshooting
Asset Tracking
Information Security
Technical Documentation
Customer Service
Problem-Solving
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
IT Support
Windows
Microsoft 365
Outlook
Excel
OneDrive
SharePoint
Teams
Google Workspace
Slack
3CX
Multi-Factor Authentication
Email Accounts
Shared Mailboxes
Distribution Lists
Device Setup
Hardware Troubleshooting
Wi-Fi
Network Access
Account Permissions
Employee Onboarding
Employee Offboarding
Asset Tracking
Information Security
Phishing
IT Request Logs
Equipment Inventory
Customer Service
Class 5 Driver's Licence

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