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Added 9 mins ago
RO
Treasury Operations Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $75,000 CAD / year
- Full-time
Added 9 mins ago
RO
Accounts Payable Specialist
Rubicon Organics™
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Knowledge of Microsoft Dynamics 365 and expense-management systems is an asset
Added 9 mins ago
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Practice Lead, Natural Sciences & Forestry
Proven
Calgary, AB
- Full-time
Own and continuously improve the practice's technical standards, field protocols, methodologies, and quality management systems across both disciplines.
Added 9 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 9 mins ago
PE
Practice Lead, Natural Sciences & Forestry
PRI Engineering
Calgary, AB
- Full-time
Own and continuously improve the practice's technical standards, field protocols, methodologies, and quality management systems across both disciplines.
Added 9 mins ago
LS
Business Operations Specialist - Permanent - 19575
LRO Staffing
Ottawa, ON
- Full-time
Our client is seeking an experienced Business Operations Specialist to join their team in Kanata. This is a unique opportunity for a highly organized, proactive, and business-minded…
Added 9 mins ago
RP
Junior Marketing Specialist
Roylo Partners
Vancouver, BC
- Full-time
…to bring plans to life. We're looking for a Junior Marketing Specialist in Vancouver, BC, to support our marketing activities and contribute to the development of campaigns, promotional…
Added 9 mins ago
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Directeur de compte média
Omnicom Media
Montreal, QC
- Full-time
Added 10 mins ago
Emergency Planning & Security Specialist - 18 month term
Edmonton Regional Airport Authority
Nisku, AB
Added 10 mins ago
OH
IT Specialist
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 10 mins ago
Simulation Specialist
Mohawk College
Hamilton, ON
Works with simulation team members and Director to maintain and update training materials, simulation space, systems, and equipment.
Added 25 mins ago
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Lifecycle Marketing Specialist
Generac Power Systems
Toronto, ON · Canada - Toronto
- Full-time
In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator.…
Added 40 mins ago
JS
Safety Specialist (Contract)
JFE Shoji Power Canada Inc.
Burlington, ON
- $80,000 to $90,000 CAD / year
- Temporary
As a Safety Specialist at JFE, you will play a crucial role in ensuring the safety and well-being of our employees and maintaining a strong safety culture within our organization. Your…
Added 40 mins ago
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Training Specialist - Senior
Joblinxsapp
Toronto, ON
- Full-time
The Enterprise Financial Services Division is seeking an experienced Senior Training Specialist to design, develop, and deliver technical and non-technical training solutions.
Added 40 mins ago
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Information Privacy Advisor
Sanya’k̓ula
Vancouver, BC
- Full-time
Proficient in using computer information systems, databases and electronic information management.
Added 40 mins ago
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Requirements Modeling Engineer
Bartech Staffing
Windsor, ON
- $44 to $45.52 CAD / hour
- Contract
…Vertage, a connected group providing a global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Requirements Modeling Engineer…
Added 40 mins ago
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Senior Training Specialist
BuzzClan
ON · Ontario, Canada
- Contract
Position Title : RQ11856 - Senior Training Specialist
Added 40 mins ago
IS
Associate Materials Management Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
The Associate Materials Management Specialist plays a key role in supporting shipbuilding operations by ensuring the timely movement, tracking, and management of materials. Working closely…
Added 40 mins ago
IS
Procurement Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…advanced naval programs? We’re seeking an Intermediate Procurement Specialist to manage the full lifecycle of procurement activities for medium-to-high complexity packages, including…
Added 40 mins ago
CO
Recruitment Specialist
CCI Ottawa
Ottawa, ON
- Full-time
The Recruitment Specialist will be responsible for coordinating all aspects of the recruitment cycle, from job postings to onboarding, ensuring a positive candidate experience and…
Added 40 mins ago
AI
Jr. IT Specialist
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- $20 to $24 CAD / hour
- Part-time
The Junior IT Support Specialist provides first-level technical assistance and reliable day-to-day technology support across multiple work locations. The role maintains office systems,…
Added 40 mins ago
F
Technical Manager
FlatironDragados
St. Catharines, ON
- Full-time
Acts a key technical interface between the Project team, Designer, Construction teams, specialist subcontractors, suppliers, Client/Contract Administrator, and other stakeholders.
Added 40 mins ago
RT
Systems Administrator/Operations Support Specialist
Russell Tobin
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Job Title: Systems Administrator/Operations Support Specialist - Junior
Added 40 mins ago
PC
Practice Lead, Natural Sciences & Forestry
PRI Consultants
Calgary, AB
- Full-time
Own and continuously improve the practice's technical standards, field protocols, methodologies, and quality management systems across both disciplines.
Added 40 mins ago
Distribution Digital Support Specialist (Bilingual 12 month contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
…ensure that users are getting the most out of our technology systems. You will learn our business, learn, and understand our audience, and learn and understand our Canada Life tailored…

Accurate Indigenous Managers & Advisors

Jr. IT Specialist

Winnipeg, MB, Canada

$20 to $24 CAD / hour · Part-time

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Job details

Pay: $20 to $24 CAD / hour
Job type: Part-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The Junior IT Support Specialist provides first-level technical assistance and reliable day-to-day technology support across multiple work locations. The role maintains office systems, helps employees with approved applications, prepares and supports devices and workstations, and coordinates technical requirements for employee onboarding and offboarding.

The position works under the Director of Operations and within approved permissions, budgets and security procedures. Success requires responsive service, careful documentation, clear communication with HR and management, and timely escalation of complex or sensitive matters.

Primary Responsibilities / Expected Outcomes

Help Desk & Day-to-Day Technical Support

Triage, track and resolve routine IT requests; communicate the status, next steps and any delays to staff and the supervisor.
Troubleshoot computers, printers, scanners, peripherals, Wi-Fi, network access and common office software; escalate complex faults.
Provide courteous user guidance, routine system maintenance and help at assigned offices and other authorized locations.

Email, Accounts & Business Applications

Set up, change or deactivate approved email accounts, shared mailboxes and distribution lists after receiving appropriate authorization.
Assist staff with Microsoft 365, Outlook, Excel, OneDrive, SharePoint, Teams, Google Workspace, Slack and other approved systems.
Support authorized sign-in, MFA, account-access and permission requests; refer restricted HR, payroll and finance changes to system owners.

3CX Telephone & Collaboration Systems

Configure, test and troubleshoot authorized 3CX extensions, softphones, calls, voicemail and mobile connections.
Confirm approval before assigning paid direct numbers, new subscriptions or changing organization-wide call settings.
Coordinate chat-channel access, staff directory and phone-extension updates with HR, Administration and management.

New Employee Technical Onboarding

Act on the HR-approved new-starter checklist; confirm the location, role, equipment and approved system access needed before day one.
Prepare computers, accessories, software, Microsoft 365 licences, email, 3CX and collaboration accounts; test functionality and MFA.
Coordinate workstation setup, basic orientation and completed-access confirmation with HR and the employee’s supervisor.

Offboarding & Employee Access Changes

Act promptly on authorized HR separation or role-change instructions; disable or adjust email, 3CX and other access at the approved time.
Help recover, inspect, secure and prepare returned laptops, phones, desktops and accessories for approved reassignment.
Document completed steps and unresolved risks for HR and the Director of Operations; preserve organizational data as directed.

Equipment, Purchasing Support & Asset Tracking

Assess equipment needs, compare specifications and supplier pricing, recommend suitable options and flag shortages before start dates.
Coordinate approved orders with management and Finance; purchases, licences and ongoing costs require prior authorization.
Maintain accurate device, serial-number, location and assigned-user records; reconcile issuance and returns with HR’s Employment Hero register.

Information Security & Confidentiality

Follow approved password, MFA, device, privacy and security procedures; access personal, financial and client data only as authorized.
Report phishing, suspicious email, lost equipment, unauthorized access, system outages and suspected breaches immediately.
Protect credentials and confidential records; do not bypass approval controls or make unapproved changes to privileged access.

Documentation, Follow-Through & Multi-Site Support

Maintain clear IT request logs, setup and offboarding checklists, equipment records, user instructions and troubleshooting notes.
Provide regular progress updates on assigned work, outstanding requests, blockers and completed actions to the Director of Operations.
Support assigned technology projects and travel to multiple authorized work locations; escalate work beyond junior-level authority.

Communication & service

Responds professionally, explains technical issues clearly and keeps users and management informed.

Reliability & attendance

Attends scheduled assignments, follows up on service requests and communicates delays early.

Organization & accuracy

Prioritizes work, tests configurations, maintains asset records and completes checklists accurately.

Confidentiality & discretion

Protects employee, financial and client information; follows access approvals and privacy procedures.

Teamwork & adaptability

Coordinates with HR, Finance, Administration, supervisors and providers across multiple locations.

Cultural respect

Provides respectful service to First Nations, Métis and Inuit staff, clients and communities.

Judgment & initiative

Recognizes limits of delegated authority and escalates security, technical and approval issues promptly.

Safety & security

Handles equipment safely; reports hazards, cyber incidents and missing or damaged company property.

Education / training

Foundational IT education, coursework, certificate or diploma, or equivalent practical technical experience; early-career candidates welcome.

Relevant Experience

Experience or demonstrated ability with Windows devices, office software, hardware troubleshooting and customer-facing technical assistance; help-desk experience is an asset.

Licences/certifications

A valid Class 5 driver’s licence and reliable transportation are assets for assigned travel. Role-appropriate security screening may be required in accordance with policy and law.

Job-related Skills

Familiarity with Microsoft 365, Google Workspace, 3CX, Slack, device setup, MFA and inventory tracking; strong communication, documentation, judgment and problem-solving skills.

Schedule/travel / on-call

Primarily on-site support at multiple AIMA, affiliated and authorized client locations, with occasional approved early/evening or urgent work. Travel is assigned by the supervisor. Overtime and expenses require prior approval and follow AIMA policy and applicable standards.

Physical/environmental demands

Computer and desk-based tasks with frequent hands-on device setup. May safely lift, carry, connect and move ordinary computers, monitors, printers and related equipment, with assistance or accommodation where appropriate.

Role-specific Requirements

The role performs junior technical support, not IT management. System-owner approval is required for privileged access, software purchases, subscriptions and major configuration changes. Sensitive HR, finance, payroll and security matters must be escalated to the appropriate authorized decision-maker.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support across multiple work locations, including troubleshooting devices, office systems, accounts, collaboration tools, and 3CX services. Coordinate authorized employee onboarding and offboarding, maintain equipment and support records, follow security procedures, and escalate complex or sensitive issues.

Requirements

Foundational IT education, coursework, a certificate or diploma, or equivalent practical experience is expected; early-career candidates are welcome. Candidates should have or demonstrate ability with Windows devices, office software, hardware troubleshooting, and customer-facing technical support; familiarity with Microsoft 365, Google Workspace, 3CX, Slack, MFA, and inventory tracking is relevant.

Skills

Help Desk Support
Windows Troubleshooting
Microsoft 365
Google Workspace
3CX
Slack
Device Setup
Multi-Factor Authentication
Account Management
Hardware Troubleshooting
Asset Tracking
Information Security
Technical Documentation
Customer Service
Problem-Solving
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
IT Support
Windows
Microsoft 365
Outlook
Excel
OneDrive
SharePoint
Teams
Google Workspace
Slack
3CX
Multi-Factor Authentication
Email Accounts
Shared Mailboxes
Distribution Lists
Device Setup
Hardware Troubleshooting
Wi-Fi
Network Access
Account Permissions
Employee Onboarding
Employee Offboarding
Asset Tracking
Information Security
Phishing
IT Request Logs
Equipment Inventory
Customer Service
Class 5 Driver's Licence

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