Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
TT
Operations Supervisor
TF Truckload & Logistics
AB · Edmonton, AB
- Full-time
…solutions while maintaining the highest standards of safety and customer…
Added 6 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Cobourg, ON
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 6 mins ago
WC
(CAN) Seasonal Associate
Walmart Canada
New Glasgow, NS
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.
Added 6 mins ago
PV
Registered Veterinary Technician (RVT)
P3 Veterinary Partners
Vaughan, ON
- Part-time
Added 6 mins ago
NF
Claims Assistant
Northbridge Financial Corporation
Toronto, ON
- Full-time
Added 6 mins ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Dunnville, ON
- Full-time
Added 6 mins ago
R
Branch Manager
ROBINSON
Swift Current, SK
- Full-time
We know what it means to put the customer first - our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and…
Added 6 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB
- Full-time
…the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as Home Depot. As an FMC Intern, you must be a…
Added 6 mins ago
IC
Support Worker - Casual
Island Crisis Care Society
Parksville, BC
- $27.53 to $31.57 CAD / hour
- Part-time
Added 6 mins ago
FH
Rundle Bar - Server
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Be a part of our team as a Server, where you'll help create unforgettable dining experiences at our timeless Rundle Bar. Our dynamic approach to service ensures each gu
Added 6 mins ago
M
COBOL / Production Support Engineer (Deposit Systems)
Mindtris
Montreal, QC
- Full-time
Added 6 mins ago
CO
Customer Service Representative
City of Medicine Hat
Medicine Hat, AB
- Temporary
Join the City of Medicine Hat as a Customer Service Representative!
Added 6 mins ago
TO
IT Project Manager
Town of Newmarket
Newmarket, ON
- Contract
Under the direction of the Manager, Business Solutions & Project Service, as a key member of the Information Technology Services Project Management Office, the IT Project Manager is…
Added 6 mins ago
JH
Seasonal Tax Preparer in Walmart
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Part-time
Added 6 mins ago
JH
Seasonal Tax Preparer in Walmart
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Full-time
Added 6 mins ago
V
Maintenance Cleaner
Veolia
Edmonton, AB
- Full-time
Added 6 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
Added 6 mins ago
GC
Sales & Service Representative (Fly In/Fly Out, 14 on/14 off)
Grainger Canada
Calgary, AB
- Full-time
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of…
Added 6 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Burlington, ON
- Part-time
Added 6 mins ago
JH
Entry Level Tax Preparer
Jackson Hewitt Tax Service Inc.
Williamsburg, ON
- Full-time
Added 6 mins ago
NI
Enterprise Applications Analyst
Nureva Inc.
Calgary, AB
- Full-time
Added 6 mins ago
G
Delivery Manager, CRM & Enterprise Applications
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 6 mins ago
FB
Cashier
Farm Boy Inc.
Mississauga, ON
- $18 CAD / hour
- Part-time
Added 6 mins ago
VM
Sales Representative - Summer 2027
Vantage Marketing Canada
Mississauga, ON
- Full-time
Added 6 mins ago
JH
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
- Part-time
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients,…

Accurate Network Services

IT Field Service Technician

Edmonton, AB, T5P 4P4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You have 1+ years of experience in field service or technical support, ideally in an MSP environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Role

Accurate is on the hunt for an experienced Field Service Technician to join our Managed Services team! This is a full-time, permanent position based out of our Edmonton office, supporting clients onsite across the greater Edmonton area. The person we envision for this role is a skilled, self-directed technician who is genuinely exceptional with clients: the one they ask for by name, who listens first, explains things plainly, and leaves every site visit with people feeling heard, valued, and confident in their technology.

You will work closely with a small team of Field Technicians, the Service Delivery Manager, Client Services, Project Managers, and the Support Desk to make sure every client need is known, resolved, and documented. Regular hours are 8:00 am to 4:30 pm, with some after-hours and weekend work as needed based on client needs, and an on-call rotation for after-hours emergencies (approximately one week every 18 weeks). Occasional, infrequent out-of-town travel may be required.

Core Accountabilities

On-Site Client Support:

Provide in-person technical support to diagnose, test, and repair hardware and physical infrastructure issues (e.g., dead wall ports, cable tracing).
Deploy, install, configure, remove, or move workstations, printers, networking equipment, and other devices following internal processes and project scope.
Verify and document every setup so tickets are completed on time and post-deployment issues are minimal.
Work with vendors as needed to bring tickets to resolution and minimize client downtime.

Scheduling & Communication:

Self-schedule tickets and tasks within SLA timelines.
Represent Accurate professionally and build trust through clear, respectful communication that leaves clients feeling heard, valued, and assured.
Report opportunities and risks to Client Services, Project Managers, and the Support Desk so client needs are known by all.

Documentation & Knowledge Sharing:

Update IT Glue, ticket notes, and relevant documentation with all findings, actions, and observations from each visit.
Track tickets and time worked in Autotask (we provide ample training on how the system works).

Scheduled Site Visits

Provide weekly in-person support for immediate requests from the main site contact or onsite staff, and for unresolved tickets where possible.
Complete the site visit checklist and send a summary email after each visit.

Vehicle & Equipment Care:

Keep your mobile workstation (company vehicle, tools, devices) clean, organized, and ready to go.
Complete the monthly tool inventory form on time and report any lost items to the Service Delivery Manager.

Collaboration & Team Support:

Assist other teams when no onsite tasks are available.
Provide after-hours and weekend support, and take part in the on-call rotation when scheduled.

The Qualifications

We’re looking for someone with the following qualifications and traits. If you have most but not all, we still encourage you to apply!

You have 1+ years of experience in field service or technical support, ideally in an MSP environment.
You are confident administering and troubleshooting Windows 10/11 devices, Microsoft 365 and Azure environments, line of business applications, printers and SMTP settings, and network issues.
CompTIA A+ certification (or equivalent experience) is considered an asset.
You communicate brilliantly with clients and vendors, and people remember working with you.
You have strong problem-solving and investigative skills and work well independently.
You see tasks through to the finish line and take pride in things being “done right.”
You can lift at least 30 lbs (this role involves some physicality, like carrying boxes, racking servers, and wiring switches).
You have a valid driver’s license and a reliable vehicle (mileage and relevant expenses related to onsite work will be reimbursed).

Why Work Here?

We offer competitive salaries, health and wellness benefits (including a health spending account), a fitness allowance, and flexible hybrid work options. But… so do a lot of other companies. What makes Accurate stand out from the herd?

We value your personal and professional growth. We offer generous professional development allowances, and you’ll have the opportunity to grow upwards in your career.
You’re not a cog in a giant, immoveable, unthinking machine. Be a part of a company where your voice is valued and your ideas can be put into motion.
Life’s too short to work with people you dislike! We focus on building a diverse crew of good and talented people, and we stay connected through social events worth writing home about.

About Us

Accurate Network Services Inc. is an IT Managed Services Provider serving Edmonton and Calgary. Our mission is to use Accurate as a platform to better the lives of the people we work with. Through collaborative partnerships with our clients, employees, vendors, and surrounding communities, we believe we can achieve that. We’ve been living our vision for over 18 years, growing from a one-man-shop to the 75+ person organization we are today. We’re proud of the boutique service we offer our clients; service so good it’s actually worth talking about! The majority of our business growth is the result of word-of-mouth referrals.

Join our team and come build something special with us!

We would like to thank all candidates for applying. However, only selected applicants will be contacted for an interview.

Apply About employer

More about this job

Responsibilities

Provide in-person technical support for hardware, networking, and workstations while maintaining accurate documentation in ticketing systems. Collaborate with internal teams and vendors to ensure client issues are resolved within SLA timelines.

Requirements

Requires at least 1 year of experience in field service or technical support, preferably in an MSP environment. Candidates must be proficient in Windows, Microsoft 365, and Azure, and possess a valid driver's license with a reliable vehicle.

Skills

Technical support
Hardware troubleshooting
Network infrastructure
Windows 10/11 administration
Microsoft 365
Azure
Printer troubleshooting
SMTP configuration
Field service
Client communication
Documentation
Problem-solving
Time management
Hardware deployment
Cable tracing

Benefits

Health and wellness benefits
Health spending account
Fitness allowance
Professional development allowance

Visa sponsorship

Not detected in the job text

Keywords

IT Field Service Technician
Managed Services
MSP
Windows 10
Windows 11
Microsoft 365
Azure
CompTIA A+
IT Glue
Autotask
Hardware
Networking
SMTP
Workstations
Printers
Infrastructure
SLA
Technical Support
Field Service
Client Services
Project Management
On-call
Troubleshooting
Deployment
Configuration

Report this job