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Added 32 mins ago
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Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
…providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with…
Added 32 mins ago
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Client Experience Associate
RBC
Collingwood, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 32 mins ago
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Client Experience Associate
RBC
Collingwood, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 32 mins ago
Senior Lending Advisor - Cochrane, AB
Scotiabank
Cochrane, AB
As a Senior Lending Advisor, you’ll help clients achieve their homeownership goals by delivering expert mortgage advice, strengthening relationships, and driving lending growth.
Added 46 mins ago
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Product Manager
Co-operators
Guelph, ON · Toronto, ON
- Full-time
…Digital product portfolio. You will be responsible for the client, advisor and operations experience when it comes to building out the capabilities and features. You will play an integral…
Added 46 mins ago
VC
Licensing Officer - Community Care Facility Licensing
Vancouver Coastal Health
Vancouver, BC
- $40.19 to $50.2 CAD / hour
- Full-time
Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision,…
Added 1 hour ago
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Mandarin/Cantonese/English Banking Advisor
TEKsystems
Mississauga, ON
- $24 to $25 CAD / hour
- Contract
…experince, this role offers the chance to develop valuable financial services experience while helping customers with their everyday banking…
Added 1 hour ago
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Mandarin/Cantonese/English Banking Advisor
TEKsystems
Vancouver, BC
- $24 to $25 CAD / hour
- Contract
…experince, this role offers the chance to develop valuable financial services experience while helping customers with their everyday banking…
Added 1 hour ago
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Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 1 hour ago
PU
Staff Software Engineer – Data Systems
Purpose Unlimited
Remote, Canada
- Full-time
- Remote
Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur…
Added 1 hour ago
FH
Pharmacy Technician
Fraser Health
Vancouver, BC
- Full-time
Get to know Lower Mainland Pharmacy Services:
Added 1 hour ago
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Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…looking for Senior Consultants who want to help leading financial services organizations solve complex business problems, transform how they operate, and build the capabilities required for…
Added 1 hour ago
PL
IT Advisor
Powertech Labs
Surrey, BC
- $109,000 to $138,000 CAD / year
- Full-time
We are seeking a skilled IT Advisor to support the IT Services, Development and Cybersecurity functions at Powertech Labs Inc. and Powertech USA. Reporting to the Snr IT Manager, this role…
Added 1 hour ago
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Counsel, M&A
TD
Toronto, ON
- Full-time
The M&A Counsel will serve as a trusted advisor to TD's Corporate Development team, business executives and other legal colleagues on a broad range of strategic transactions and corporate…
Added 1 hour ago
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Services Lead, Stores - Full Time
Sephora
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 1 hour ago
RB
Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)
Royal Bank of Canada
Richmond Hill, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
RB
Banking Advisor - Vaughan
Royal Bank of Canada
Vaughan, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 1 hour ago
RB
Senior Manager, Risk and Controls
Royal Bank of Canada
Toronto, ON
- Full-time
…groups to define and achieve deliverables, acting as a trusted advisor on risk and controls by liaising with 1 LoD, 2LOD, and…
Added 2 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
Quebec, QC
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 2 hours ago
CO
Coordinator, Corporate Records
City of Medicine Hat
Medicine Hat, AB
- Full-time
…industry standards, and organizational needs. As a trusted advisor, you'll provide guidance and expertise that strengthens records management practices across the…
Added 2 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 2 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - North York, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
…responsible for providing operational and administrative support services to members of the Advisor network in Region and Division offices across the…
Added 2 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 2 hours ago
DG
Manager, Privately Held Business Group
Doane Grant Thornton LLP
Toronto, ON
- Full-time
…trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ over 3000 people across Canada, and we truly care about our…
Added 2 hours ago
SL
AVP Insurance Distribution
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…leader sets priorities, makes timely decisions, strengthens advisor and firm relationships, builds sales capability and enables sustainable life and health insurance growth anchored in…

Accurate Network Services

Technical Analyst- Licensing Advisor

Edmonton, AB, T5P 4P4, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: You have 1+ years of experience in a Managed Service Provider environment, ideally in a licensing, procurement, or technical advisory role.
Posting language: English
Posted: Oct 2, 2026

Original job description

The Role

Accurate is on the hunt for a Licensing Advisor to join our Client Services team. This is a full-time, permanent position based out of our Edmonton office. The person we envision for this role has an exceptional eye for detail, a genuine interest in software licensing and cloud platforms, and a knack for turning complex licensing questions into clear, confident answers.

You will work closely with Account Managers, the Procurement Advisor, and Centralized Services to ensure clients’ licensing environments are accurate, optimized, and always one step ahead. From monthly audits and license changes to proactive renewals and vendor management, you’ll be the expert our team and clients rely on.

Core Accountabilities

Licensing Audit & Compliance

Own and execute recurring client licensing audits including monthly billable user reviews, M365 tenant audits, and invoice validation to ensure billing accuracy.
Identify discrepancies before invoicing and communicate findings clearly to clients and internal stakeholders so no one is caught off guard.

CSP Portfolio Management

Manage Accurate’s CSP portfolio including Azure, Microsoft 365, and legacy subscriptions; process orders, track usage, and reconcile records month over month.
Keep CSP records accurate, current, and reconciled so billing is never a surprise for clients or the team.

License Changes & User Management

Process all licensing add, remove, and change requests including user onboarding and offboarding, license reallocation, and shared mailbox conversions accurately and within agreed timelines.
Ensure all changes are documented and reflected in billing with zero licensing gaps.

Renewals & Vendor Licensing

Manage the full renewal lifecycle for software and hardware licenses including Adobe, Foxit, Bluebeam, Fortinet, and Meraki; proactively reach out to clients ahead of renewal windows with no lapses in coverage.
Build and maintain strong vendor relationships to ensure Accurate benefits from the best available pricing, programs, and certifications.

Proactive Licensing Optimization

Actively identify opportunities for licensing upgrades, rightsizing, and cost optimization across client environments before clients need to ask.
Partner with Account Managers and Centralized Services to present and implement recommendations with clear ROI.

Product Knowledge & Consultation

Maintain deep product expertise across licensing programs, platforms, and vendor offerings; keep pricing current and stay ahead of vendor changes.
Share licensing knowledge across teams and provide valuable input during complex client or internal licensing discussions.

Process Adherence & Documentation

Follow and continuously improve licensing processes to ensure consistency, compliance, and scalability.
Maintain clear records of licensing requests, audit histories, and approvals so team members can reference status easily at any time.

The Qualifications

We’re looking for someone with the following qualifications and traits. If you have most but not all, we still encourage you to apply!

You have 1+ years of experience in a Managed Service Provider environment, ideally in a licensing, procurement, or technical advisory role.
You have a solid understanding of Microsoft 365 licensing and a genuine interest in staying current with vendor programs and cloud platforms.
You’re highly detail-oriented; errors in licensing records or billing stand out to you, and you take pride in getting it right the first time.
You’re an excellent communicator who can break down licensing complexity for clients, vendors, and internal teams at any level.
You’re organized and proactive; you manage multiple open requests and audit cycles simultaneously without losing track of the details.
Previous experience with Sherweb, other CSP portals, or the full Microsoft 365 licensing portfolio is a strong asset.
Experience and comfortability with AI tools is considered a strong asset. (Our company-approved tool list includes Claude, Copilot, and Gemini.)

Why Work Here?

We offer competitive salaries, health and wellness benefits (including a health spending account), a fitness allowance, and flexible hybrid work options. But… so do a lot of other companies. What makes Accurate stand out from the herd?

We value your personal and professional growth. We offer a generous professional development allowance, and you’ll have the opportunity to grow upwards in your career.
You’re not a cog in a giant, immoveable, unthinking machine. Be a part of a company where your voice is valued and your ideas can be put into motion.
Life’s too short to work with people you dislike! We focus on building a diverse crew of good and talented people, and we stay connected through social events worth writing home about.

About Us

Accurate Network Services Inc. is an IT Managed Services Provider serving Edmonton and Calgary. Our mission is to use Accurate as a platform to better the lives of the people we work with. Through collaborative partnerships with our clients, employees, vendors, and surrounding communities, we believe we can achieve that. We’ve been living our vision for over 18 years, growing from a one-man-shop to the 65+ person organization we are today. We’re proud of the boutique service we offer our clients; service so good it’s actually worth talking about! The majority of our business growth is the result of word-of-mouth referrals.

Join our team and come build something special with us!

We would like to thank all candidates for applying. However, only selected applicants will be contacted for an interview.

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More about this job

Responsibilities

The Licensing Advisor will manage client licensing audits, CSP portfolios, and software renewals to ensure billing accuracy and optimization. They will also act as a technical consultant to provide clear licensing guidance and implement cost-saving recommendations for clients.

Requirements

Candidates should have at least one year of experience in a Managed Service Provider environment with a strong understanding of Microsoft 365 licensing. Excellent communication skills and a detail-oriented approach to managing complex licensing records and vendor relationships are essential.

Skills

Software licensing
Cloud platforms
Microsoft 365
Azure
Procurement
Vendor management
Audit compliance
Billing accuracy
Technical advisory
Managed service provider
CSP portfolio management
Data analysis
Communication
Problem solving
AI tools

Benefits

Health and wellness benefits
Health spending account
Fitness allowance
Professional development allowance
Flexible hybrid work options

Visa sponsorship

Not detected in the job text

Keywords

Licensing Advisor
Managed Service Provider
Microsoft 365
Azure
CSP
Procurement
Software Licensing
Cloud Platforms
Audit
Compliance
Vendor Management
Billing
Technical Analyst
Sherweb
Claude
Copilot
Gemini
Adobe
Foxit
Bluebeam
Fortinet
Meraki
ROI
Onboarding
Offboarding

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