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Added 20 mins ago
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Accurate Technologies Ltd.

Apple Technician

Ajax, ON, Canada

Pay: Starting wage of $21.00 per hour
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

About us

Accurate Technologies Ltd. is an Apple Authorized Reseller and Apple Authorized Service Provider. We deliver Apple sales and service under one roof, and we hold every repair and every client interaction to Apple's standards.

About the role

We are seeking an experienced Apple Technician to join our Ajax location. This is a dual-function role: technical service and retail sales are closely integrated, and the successful candidate will be equally effective at the repair bench and at the service counter. The position operates in a fast-paced, high-volume environment that demands speed, accuracy and sound judgment. This is not an entry-level position.

Minimum qualifications

2 to 3 years of experience in a customer-facing retail environment
2 to 3 years of hands-on experience with electronics, computer, mobile device or technical equipment repair and diagnostics
Working knowledge of Point of Sale (POS) systems
Advanced proficiency with macOS and iOS
Excellent verbal and written communication skills
Full availability for the schedule outlined below

Key responsibilities

Support day-to-day store operations, including opening and closing procedures and front-of-house standards
Diagnose and repair iPhone, iPad and Mac hardware in line with Apple service procedures, using genuine parts and approved tools
Create, maintain and close service repair orders accurately, and keep clients informed at every stage
Process sales, repair intake, payments and device returns through the POS system
Identify client needs and recommend appropriate products, accessories and service options
Manage the repair queue, parts inventory and device handling with precision and accountability
Follow established standard operating procedures and contribute to their ongoing improvement

The ideal candidate

Is client-focused, with the interpersonal skills to build trust and deliver an outstanding experience
Performs well under pressure and manages multiple priorities efficiently
Maintains a high level of attention to detail and accuracy
Consistently exceeds expectations and takes ownership of their professional development
Treats feedback and challenges as opportunities to grow and refine their performance
Is dependable, punctual and able to work independently once trained

Preferred qualifications

Apple certifications (ACiT, ACMT or Apple Certified iOS Technician)
Previous experience with an Apple Authorized Service Provider, wireless carrier or electronics retailer
Familiarity with GSX or comparable service management platforms

Schedule

Monday to Thursday, 10:00 AM to 6:00 PM
Saturday, 10:00 AM to 3:00 PM
Fridays and Sundays off
Closed on statutory holidays

Compensation and terms

Starting wage of $21.00 per hour
Wage increase after probation upon full Apple certification in both iOS and Mac
Annual performance-based wage review
Paid monthly by cheque, which can be deposited through your bank's mobile app or in branch
Two weeks of paid vacation after one year of continuous employment
Complimentary parking and employee product discounts
Health benefits are not offered at this time
Three-month probationary period with a performance review

Training and development

Comprehensive training is provided, and our standard operating procedures will be shared upon hire. This role offers valuable experience within the Apple ecosystem and a strong foundation for a long-term career in Apple service and retail.

How to apply

Please submit your resume along with brief responses to the following:

Outline your retail and hardware repair experience, including employers, duration, and the devices or equipment you serviced.
Describe a challenging client or repair situation and how you resolved it.
What draws you to a career in the Apple ecosystem?

Applications without these responses will not be considered. Only shortlisted candidates will be contacted.

Apply About employer

More about this job

Responsibilities

Diagnose and repair iPhone, iPad, and Mac hardware using Apple-approved procedures, genuine parts, and tools, while managing repair orders, queues, parts inventory, and client updates. Support store operations and process sales, repair intake, payments, and returns while recommending suitable products, accessories, and services.

Requirements

Candidates need 2 to 3 years of customer-facing retail experience and 2 to 3 years of hands-on electronics or device repair and diagnostics experience, along with POS knowledge and advanced macOS and iOS proficiency. Strong communication, accuracy, reliability, and full availability for the stated schedule are required; Apple certifications and GSX experience are preferred.

Skills

Apple Device Repair
Hardware Diagnostics
MacOS
iOS
Retail Sales
Customer Service
Point Of Sale Systems
Repair Order Management
Inventory Management
Client Communication
Attention To Detail
Time Management
Problem Solving
Apple Service Procedures

Benefits

Paid Vacation
Complimentary Parking
Employee Product Discounts

Visa sponsorship

Not detected in the job text

Keywords

Apple
iPhone
iPad
Mac
MacOS
iOS
Apple Authorized Reseller
Apple Service Procedures
Genuine Parts
Approved Tools
Hardware Repair
Diagnostics
Point Of Sale
Repair Orders
Repair Queue
Parts Inventory
GSX
ACiT
ACMT
Apple Certified iOS Technician
Retail Sales
Customer Service
Device Handling
Standard Operating Procedures

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