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Ace Fire Prevention

Scheduling Coordinator / Office Administrator

Richmond, BC, Canada

Salary: $22.00 - $24.00 hourly. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $22.00 - $24.00 hourly.
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Salary: $22.00 - $24.00 hourly.

Please note: Local candidates only, this is not a remote position, must be willing to work in the Richmond, BC office Monday - Friday.

About the job

Do you have a personality that shines through the phone, a knack for solving puzzles, and a love for being part of a team? Are you someone who enjoys keeping things organized, bringing people together, and making sure all the pieces fall into place? If so, we may have the perfect opportunity for you!

Who we are

Ace Fire Prevention is a family-owned company that has been delivering service excellence to our clients for 28 years. Our core focus is providing reliable fire prevention solutions that help protect people, properties, and businesses. We take pride in building lasting relationships with our clients through honesty, transparency, and a commitment to safety.

The opportunity

We are looking for an enthusiastic, organized, and people-oriented Scheduler / Office Administrator to become the heart of our fire prevention company. In this role, you will be the connection between our clients and technicians, helping keep daily operations running smoothly. From coordinating schedules and solving last-minute challenges to creating positive experiences for everyone you speak with, you will play an essential role in keeping our team moving and our clients protected.

Job responsibilities

Communicate with clients to schedule and confirm fire prevention services, inspections, and repairs.
Strong organizational and time-management skills, with the ability to prioritize and coordinate multiple schedules and tasks.
Arrange technician schedules to ensure the most effective/efficient routes.
Clear and professional communication skills for interacting with clients and technicians.
Provide client services via telephone, in person or email communication.
Coordinate with building/property managers to acquire necessary information for technicians such as past reports, access codes, onsite contacts, and the scope of work expected.
Be adaptable to handle last minute appointments, or changes appropriately and in a timely manner.
Proficiency with office software and scheduling tools (e.g., Microsoft Office) and comfortable learning new systems.
Maintain and file internal and external data.
Additional scheduling / office admin duties as they may arise.

Our ideal candidate

Experience in scheduling, office admin or similar roles.
Enthusiastic and excellent customer service skills.
Positive attitude and remains calm under pressure.
Experience using routing systems or willingness to learn.
Strong organization skills, attention to detail, and multi-tasking.
Ability to coordinate and manage multiple appointments and changing priorities.
Knowledge of the lower mainland is an asset.
Fire prevention experience is an asset.
Holds a valid class 5 licence.
Access to a reliable vehicle may be necessary due to transit limitations.

Interested in joining our team?

If this opportunity matches the next role you see yourself thriving in, please email your resume to recruitment@acefireprevention.com

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More about this job

Responsibilities

Coordinate and confirm fire prevention services, inspections, and repairs while arranging efficient technician schedules and routes. Support clients, technicians, and property managers by sharing service information, handling schedule changes, and maintaining internal and external records.

Requirements

Candidates should have experience in scheduling, office administration, or a similar role, along with strong organization, communication, customer service, and multitasking skills. A valid Class 5 driver's licence is required; access to a reliable vehicle may be necessary, and knowledge of the Lower Mainland or fire prevention experience is an asset.

Skills

Scheduling
Office Administration
Customer Service
Client Communication
Technician Coordination
Route Planning
Organization
Time Management
Prioritization
Multitasking
Attention To Detail
Problem Solving
Microsoft Office
Scheduling Tools
Data Filing
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Fire Prevention
Fire Protection
Service Scheduling
Inspections
Repairs
Technician Scheduling
Route Planning
Client Services
Customer Service
Property Managers
Building Access Codes
Scope Of Work
Microsoft Office
Scheduling Tools
Data Management
Record Filing
Class 5 Driver's Licence
Lower Mainland

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