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Added 9 mins ago
Private Client Administration Associate
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Added 2 hours ago
Associate, Personal Insurance
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Fort McMurray, AB
Your knowledge and experience in personal insurance combined with your attention to detail and customer service focus are the keys to success in the role of Personal Insurance Associate.…
Added 2 hours ago
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Acera Insurance Services Ltd.

Associate, Personal Insurance

Fort McMurray, AB, Canada

Apply by: Sep 23, 2027
Posting language: English
Posted: Sep 22, 2026

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Original job description

We put our people first. As an employer of choice, Acera Insurance, formerly Rogers Insurance/A-WIN Insurance/CCV Insurance & Financial Services/Sylvan Agencies/Smith Petrie Carr & Scott Insurance Brokers/Megson FitzPatrick Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are:

Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
Empowered with a sense of accountability and autonomy to take ownership of their work.
Treated with respect and act with integrity by putting clients, colleagues, and community first.
Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 550 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success - which they make possible.

Join our award-winning network of over 1,000 professionals across Canada and change the way people feel about insurance.

ASSOCIATE, PERSONAL INSURANCE

Your knowledge and experience in personal insurance combined with your attention to detail and customer service focus are the keys to success in the role of Personal Insurance Associate. This role is responsible for providing support to the personal lines team with payment follow up, producing pink cards, claims follow up, preparing quotes and renewal emails for clients, interaction with underwriters and various other tasks as assigned.

Location & Status

Fort McMurray, AB
Full-time, permanent

Qualifications

Related experience in insurance industry with strong working knowledge of personal lines products
Skilled user of the Microsoft Office Suite of products
Level 1 General Insurance License is considered an asset (must obtain within 6 months of employment)

Values & Competencies

High degree of professionalism and integrity
Superior communication skills
Committed to excellence in customer service and builds strong relationships at all levels
Skilled user of the Microsoft Office Suite of products
Familiar with insurance customer relationship software
Demonstrated accountability and reliability in the quality and timeliness of work
Able to prioritize in a busy environment in order to meet tight deadlines
Flexible and adaptable with proven problem-solving skills
Works well within a team and independently
Critical thinker with attention to details

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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More about this job

Responsibilities

The associate provides support to the personal lines team by managing payment follow-ups, producing documentation, and handling claims. They are also responsible for preparing quotes and renewal emails while interacting with underwriters.

Requirements

Candidates should have related experience in the insurance industry and a strong working knowledge of personal lines products. Proficiency in Microsoft Office is required, and a Level 1 General Insurance License is considered an asset.

Skills

Personal insurance
Customer service
Attention to detail
Microsoft Office Suite
Communication skills
Problem-solving
Critical thinking
Time management
Accountability
Teamwork
Insurance underwriting support

Benefits

Employee ownership opportunities
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Insurance Brokerage
Underwriting
Claims Follow-up
Renewal Processing
General Insurance License
Risk Management
Professionalism
Integrity
Client Relations
Microsoft Office
Accountability
Team Collaboration
Problem-solving

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