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Added 3 mins ago
Admin Cashier (Finance/Accounting)
Northland Properties
North Vancouver, BC
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and…
Added 3 mins ago
Appointment Coordinator (Go Nissan North)
Go Auto
Edmonton, AB
…toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a…
Added 3 mins ago
NE
Company Truck Driver and Shop Support
New Era Group
Toronto, ON
- $20 to $30 CAD / hour
- Full-time
…receiving needs. When not on the road, this role assists with general production and shop needs as…
Added 3 mins ago
TS
Assistant Resident Manager, Live-In
The Skyline Group of Companies
Peterborough, ON
- Full-time
As an Assistant Resident Manager, you’ll be an important part of keeping our residential communities clean, safe, and welcoming. Working as part of the Residential Operations team, you’ll…
Added 3 mins ago
AM
Senior Planner
Aplin Martin
Calgary, AB
- Full-time
Support and help build the planning practice in Alberta, while coordinating with planning teams in other offices to ensure excellence in project delivery.
Added 3 mins ago
TB
Seasonal Part-Time Customer Consultant - Shoppers Mall
The Body Shop Canada Ltd
Brandon, MB
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
Seasonal Part - Time Customer Consultant - St. Vital Centre
The Body Shop Canada Ltd
Winnipeg, MB
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part-Time Customer Consultant-Polo Park Shopping Centre
The Body Shop Canada Ltd
Winnipeg, MB
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part-Time Customer Consultant-Winnipeg OutletCollection
The Body Shop Canada Ltd
Winnipeg, MB
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - Guildford Town Centre
The Body Shop Canada Ltd
Surrey, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - Richmond Centre
The Body Shop Canada Ltd
Richmond, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - McArthur Glen Outlets
The Body Shop Canada Ltd
Richmond, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - Woodgrove Centre
The Body Shop Canada Ltd
Nanaimo, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part-Time Customer Consultant-WillowbrookShoppingCentre
The Body Shop Canada Ltd
Langley (District), BC
- Up to $18.25 CAD / hour
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part-Time Customer Consultant-Sevenoaks Shopping Centre
The Body Shop Canada Ltd
Abbotsford, BC
- Up to $18.25 CAD / hour
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - Pine Centre
The Body Shop Canada Ltd
Prince George, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - Pacific Centre
The Body Shop Canada Ltd
Vancouver, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
TB
Seasonal Part - Time Customer Consultant - Orchard Park
The Body Shop Canada Ltd
Kelowna, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 3 mins ago
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Seasonal Part-Time Customer Consultant-Metropolis at Metrotown
The Body Shop Canada Ltd
Burnaby, BC
- Up to $18.25 CAD / hour
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 6 mins ago
TB
Seasonal Part-Time Customer Consultant -Hillside Shopping Centre
The Body Shop Canada Ltd
Victoria, BC
- Up to $18.25 CAD / hour
- Part-time
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 6 mins ago
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Seasonal Part - Time Customer Consultant - Coquitlam Centre
The Body Shop Canada Ltd
Coquitlam, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 6 mins ago
TB
Seasonal Part - Time Customer Consultant - Aberdeen Mall
The Body Shop Canada Ltd
Kamloops, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 6 mins ago
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Seasonal Part -Time Customer Consultant -Mayfair Shopping Centre
The Body Shop Canada Ltd
Saanich, BC
- Up to $18.25 CAD / hour
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 6 mins ago
Seasonal Part - Time Customer Consultant - West Edmonton Mall
The Body Shop Canada Ltd
Edmonton, AB
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!
Added 6 mins ago
Seasonal Part - Time Customer Consultant - Crossiron Mills
The Body Shop Canada Ltd
Rocky View, AB
The holiday season is our busiest, most exciting time of year, and we're looking for enthusiastic, customer-focused individuals to help create unforgettable experiences for our customers!

Acera Insurance Services Ltd.

Client Advisor, Personal Insurance, Client Assist Team

Fort McMurray, AB, Canada

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Job details

Apply by: Aug 27, 2027
Experience: 2+ years of related experience in insurance industry with working knowledge of personal lines products and cross-selling.
Posting language: English
Posted: Sep 23, 2026

Original job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are:

Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
Empowered with a sense of accountability and autonomy to take ownership of their work.
Treated with respect and act with integrity by putting clients, colleagues, and community first.
Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success - which they make possible.

Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance.

CLIENT ADVISOR, PERSONAL INSURANCE, CLIENT ASSIST TEAM

As part of the Client Assist Team, you will be focused on contacting clients to review their policies, cross selling, and obtaining renewal dates in order to round out their policies. The successful candidate will enjoy building relationships and offering their expertise on products to help clients have the coverage they need. Other duties include upselling of our products and services, generating new business, facilitating policy changes, claims reporting and advocacy.

LOCATION AND STATUS

Location: Fort McMurray, AB

Status: Full-time, permanent

QUALIFICATIONS

2+ years of related experience in insurance industry with working knowledge of personal lines products and cross-selling.
Minimum Level 1 Alberta General Insurance License
Post-secondary degree/diploma/certificate in Sales, Marketing, Business, Risk Management or related discipline or an equivalent amount of relevant experience in a similar role is an asset
CIP designation, or working towards is considered an asset

VALUES & COMPETENCIES

High degree of professionalism and integrity
Superior communication skills
Committed to excellence in customer service and builds strong relationships at all levels
Skilled user of the Microsoft Office Suite of products
Familiar with insurance customer relationship software
Demonstrated accountability and reliability in the quality and timeliness of work
Able to prioritize in a busy environment in order to meet tight deadlines
Flexible and adaptable with proven problem-solving skills
Works well within a team and independently
Critical thinker with attention to details

Acera Insurance is the largest independent, employee-controlled brokerages in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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More about this job

Responsibilities

The Client Advisor will contact clients to review policies, cross-sell products, and obtain renewal dates to round out coverage. Additional duties include generating new business, facilitating policy changes, and providing claims advocacy.

Requirements

Candidates must have at least 2 years of insurance industry experience and a Level 1 Alberta General Insurance License. A post-secondary degree or diploma in a related field is considered an asset.

Skills

Personal lines insurance
Cross-selling
Customer service
Relationship building
Policy management
Claims reporting
Sales
Microsoft Office Suite
Insurance software
Communication skills
Problem-solving
Critical thinking
Attention to detail
Accountability
Time management

Benefits

Employee ownership opportunities
Professional development
Inclusive workplace culture

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Client Advisor
Insurance Brokerage
Risk Management
Sales
Marketing
Business
Policy Review
Cross-selling
Claims Reporting
Microsoft Office
Alberta General Insurance License
CIP Designation
Client Advocacy
Accountability
Professionalism
Teamwork

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