Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Save this search

Added 45 mins ago
Team Lead, Community Branch Network
HUB International
Burnaby, BC
Full-time
Our Brentwood Branch is located right at our Burnaby Head Office. You’ll be independently managing this location so the ideal candidate would need to have sound judgement and the ability to…
Added 1 day ago
Branch Team Lead
HUB International
Kamloops, BC
Full-time
As a Branch Team Lead, you'll play a key role in motivating, coaching, and supporting your team. Through your leadership, you'll bring focus to goals and vision while building strong…
Branch Team Lead
HUB International
Sicamous, BC
Full-time
As a Branch Team Lead, you'll play a key role in motivating, coaching, and supporting your team. Through your leadership, you'll bring focus to goals and vision while building strong…
Branch Team Lead
HUB International
Remote, Canada
Full-time · Remote
As a Branch Team Lead you are responsible for motivating, coaching, and encouraging employees. By your leadership, the goals, purpose, and vision for the employees will be brought into…
Team Lead, Auto Insurance
Acera Insurance Services Ltd.
Kelowna, BC
…exceptional experiences that foster lasting relationships. As a Team Lead, Auto Insurance, you will play a crucial role in leading our branch operations and creating a positive environment…
Team Lead, Auto Insurance
Acera Insurance Services Ltd.
Penticton, BC
…exceptional experiences that foster lasting relationships. As a Team Lead, Auto Insurance, you will play a crucial role in leading our branch operations and creating a positive environment…
Program Manager, New Branch Manager Training
RBC
Toronto, ON
Full-time
Join our team as a Program Manager and help shape the next generation of branch leadership. In this role you will design and deliver training that equips Branch Managers and Associate…
Program Manager, New Branch Manager Training
RBC Dominion Securities
Toronto, ON
Full-time
Join our team as a Program Manager and help shape the next generation of branch leadership. In this role you will design and deliver training that equips Branch Managers and Associate…
Program Manager, New Branch Manager Training
Royal Bank of Canada
Toronto, ON
Full-time
Join our team as a Program Manager and help shape the next generation of branch leadership. In this role you will design and deliver training that equips Branch Managers and Associate…
Branch Growth & Operations Manager (Real Estate Brokerage)
The HR Pro
Toronto, Ontario · Central Toronto (The Annex / North Midtown / Yorkville), Ontario
Full-time
Minimum 3+ years of leadership experience managing a brokerage office, branch, sales team, or comparable business unit
Branch Manager
Money Mart
New Minas, NS
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager
Money Mart
Regina, SK
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager
Money Mart
Midland, ON
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Area Manager - South/Central Alberta Region
Borealis Fuels & Logistics
Carstairs, Alberta
Full-time
Borealis is looking to add a motivated leader to the team to maintain the quality of service offered to our customers and drive growth. Borealis’ primary objective is to offer the best…
Branch Manager
Money Mart
Duncan, BC
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager
Money Mart
Sault Ste. Marie, ON
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager
Money Mart
Prince Albert, Saskatchewan
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager - Ontario Central East /Muskoka Areas
Scotiabank
Barrie, ON
The Branch Manager Development Program is designed for ambitious leaders who are ready to accelerate their career while gaining broad experience across our retail network. Participants…
Branch Manager - Ontario Central East /Muskoka Areas
Scotiabank
Barrie, ON
The Branch Manager Development Program is designed for ambitious leaders who are ready to accelerate their career while gaining broad experience across our retail network. Participants…
Branch Manager
Money Mart
Prince Rupert, BC
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager
Money Mart
Salmon Arm, BC
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
Branch Manager - Ponoka
Acera Insurance Services Ltd.
Edmonton, AB · Fort McMurray, AB · Red Deer, AB · Sylvan Lake, AB · AB
As our Branch Manager, you will lead the day-to-day operations of the branch while managing and growing your own portfolio of general insurance clients. This role combines leadership,…
Branch Manager
Money Mart
Campbell River, BC
Branch Managers lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone who…
AVP Personal Banking
Coastal Community
Nanaimo, BC
Full-time
Lead, coach, and develop Branch Management teams to deliver on business objectives and foster strong team performance
Community Business Banking Officer
Alterna Savings
Brampton, ON
Full-time
The Community Business Banking Officer (CBBO) is the lead role involved in outbound, banker-initiated contact of members/clients using in branch renewal lists, branch and marketing lead…

Acera Insurance Services Ltd.

Team Lead, Auto Insurance

Penticton, BC, Canada

Apply by: Aug 28, 2027

Apply About employer

Applications open in a new tab.

At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Team Lead will manage branch operations, lead a team of auto insurance professionals, and drive revenue growth through effective coaching and sales management. They are responsible for maintaining high standards of client service, resolving complaints, and ensuring team alignment with performance KPIs.

Requirements

Candidates must have at least 2 years of insurance industry experience and a Level 2 insurance license. A high school diploma is required, and prior supervisory experience is considered an asset.

Experience

2 to 5 years

Education

high school

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Team leadership
Auto insurance
Sales management
Coaching
Client service
ICBC processes
Policy handling
Performance management
Problem-solving
Communication
Multitasking
Organizational skills
Attention to detail
Conflict resolution
Sales huddles

Benefits

Employee ownership opportunities
Professional development
Collaborative work environment

Minimum pay

$60,000

Maximum pay

$70,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Auto Insurance
Team Lead
ICBC
Brokerage
Sales Targets
KPIs
Client Engagement
Policy Handling
Branch Operations
Coaching
Performance Management
Insurance License
Risk Management
Customer Service
Accountability
Professional Development
Sales Huddles
Renewal Lists
Private Auto Insurance

Original job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees.

Our people are:

Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
Empowered with a sense of accountability and autonomy to take ownership of their work.
Treated with respect and act with integrity by putting clients, colleagues, and community first.
Recognized for their achievements and celebrate festivities, big and small, to make work fun.

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance’s success - which they make possible.

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

TEAM LEAD, AUTO INSURANCE

At Acera, we are dedicated to protecting what our clients love and delivering exceptional experiences that foster lasting relationships. As a Team Lead, Auto Insurance, you will play a crucial role in leading our branch operations and creating a positive environment for staff development and growth. You will collaborate with the Manager to ensure day-to-day duties are managed effectively, maintain high standards of client service, and drive the achievement of branch goals. Your expertise in insurance will help safeguard what our clients value most and enhance their experience with Acera. This is an on-site role at our branch location.

Job Details

Status: Full-Time, Permanent

Location: Penticton

Pay Range: Acera’s total compensation offerings are based on pay for performance that recognizes exceptional individual and company performance. The typical hiring range for this position is from $60,000 - $70,000 CAD annually; the pay offering is based on location and will vary depending on related education, insurance experience, proven knowledge, skills, and internal equity.

Responsabilities:

TEAM LEADERSHIP & DEVELOPMENT

Lead and support a small team of auto insurance professionals.

Foster a positive, high-energy team environment focused on performance and collaboration.

Conduct daily sales huddles to align team focus and drive revenue and growth targets.

Train and coach licensed agents in sales, client engagement, ICBC processes, and policy handling.

Build a culture of accountability and continuous improvement aligned with KPIs

Prioritize and delegate work duties effectively among team members.

Monitor and analyze sales targets to optimize performance.

CLIENT SERVICE & SALES OPERATIONS

Manage all insurance transactions and maintain proactive client contact to complete them.

Handle and resolve client complaints to ensure fair and positive outcomes.

Organize and assign renewal lists to agents for outbound calling.

Participate in continuous improvement initiatives to enhance service delivery and efficiency.

INSURANCE KNOWLEDGE & REPORTING

Continuously develop and maintain a strong working knowledge of ICBC products, private auto insurance manuals, best practices, and industry standards.

Maintain a book of business and provide support where necessary to ensure seamless branch operations.

Foster a collaborative and supportive work environment by building positive relationships with both internal and external stakeholders.

Troubleshoot and resolve production and processing issues as they arise.

Additional duties and responsibilities may be added during the course of employment.

Requirements:

Minimum 2 years of experience in the insurance industry.

High school diploma and Level 2 insurance licence (or actively working toward it).

Prior supervisory or team leadership experience is an asset.

Strong knowledge of ICBC and familiarity with the private auto insurance market in BC.

Excellent problem-solving, leadership, and customer service skills.

Strong attention to detail and organizational abilities.

Effective communication and multitasking skills.

Ability to learn new software and adapt quickly to process changes.

Passion for coaching and developing others

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people’s strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

Apply About employer

Report this job