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Blue Yonder Developer / Application Support Analyst // Montreal, QC (Onsite) - FTE

  • Montreal, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Role: Blue Yonder Developer / Application Support Analyst

Location: Montreal, QC

Work Mode: Onsite

Job Summary

We are seeking an experienced Blue Yonder Developer / Application Support Analyst with strong hands-on expertise in SQL, PL/SQL, UNIX, and Shell Scripting to support and maintain Blue Yonder (JDA) supply chain applications.

The ideal candidate will have experience in application support, batch job monitoring, troubleshooting, performance optimization, and supply chain management processes. Experience with Blue Yonder modules such as Demand Planning, Supply Planning, Inventory Optimization, and SCPO is highly desirable.

Key Responsibilities

•

Provide ongoing application support and maintenance for Blue Yonder (JDA) solutions.

•

Monitor daily application activities, system health, logs, and batch job execution.

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Ensure scheduled batch jobs are successfully started and completed.

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Execute, monitor, and troubleshoot batch jobs; investigate and resolve job failures.

•

Perform application restarts and recovery activities based on business requirements.

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Identify performance bottlenecks and implement application performance improvements.

•

Analyze technical issues and provide effective solutions and recommendations.

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Support application enhancements, configuration changes, and ongoing maintenance.

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Work closely with IT, operations, and business stakeholders to ensure smooth application delivery and support.

•

Coordinate with onsite and offshore teams to manage incidents, resolve issues, and ensure timely delivery.

•

Stay updated on Blue Yonder technology, supply chain processes, and industry best practices.

Must-Have Technical Skills

1.

Blue Yonder / JDA: Hands-on experience supporting Blue Yonder applications.

2.

SQL & PL/SQL: Strong experience in writing, executing, and troubleshooting SQL/PL/SQL queries and scripts.

3.

UNIX/Linux: Good hands-on experience with UNIX commands and environment.

4.

Shell Scripting: Experience in writing and executing shell scripts.

5.

Application Support: Experience with batch job monitoring, troubleshooting, log analysis, and application maintenance.

6.

Supply Chain Management: Good understanding of supply chain processes and workflows.

Good-to-Have Skills

•

Experience with Blue Yonder modules:

◦

Demand Planning

◦

Supply Planning

◦

Inventory Optimization

◦

SCPO (Supply Chain Planning and Optimization)

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Experience in pharmaceutical supply chain and distribution business domains.

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Knowledge of supply chain planning, inventory management, and distribution processes.

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Experience in application performance tuning and production support.

Communication & Stakeholder Management

•

Strong verbal and written communication skills.

•

Good presentation and client-facing abilities.

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Ability to work effectively with business users, IT teams, and operations stakeholders.

•

Strong coordination skills for managing onsite and offshore teams.

Ideal Candidate Profile

•

Hands-on Blue Yonder/JDA application support experience.

•

Strong SQL, PL/SQL, UNIX, and Shell Scripting skills.

•

Experience in production support and batch job monitoring.

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Good understanding of supply chain management processes.

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Ability to troubleshoot technical issues and work in a client-facing environment.

More about this job

Responsibilities

Support and maintain Blue Yonder/JDA supply chain applications, including monitoring system health and batch jobs, troubleshooting failures, and performing recovery and restart activities. Analyze technical issues, improve application performance, support enhancements and configuration changes, and coordinate with business, IT, onsite, and offshore teams.

Requirements

Candidates should have hands-on Blue Yonder/JDA application support experience, strong SQL and PL/SQL skills, and practical experience with UNIX/Linux and shell scripting. They should also have production support and batch monitoring experience, understand supply chain processes, and communicate effectively with business and technical stakeholders.

Skills

  • Blue Yonder
  • JDA
  • SQL
  • PL/SQL
  • UNIX/Linux
  • Shell Scripting
  • Application Support
  • Batch Job Monitoring
  • Troubleshooting
  • Log Analysis
  • Supply Chain Management
  • Demand Planning
  • Supply Planning
  • Inventory Optimization
  • SCPO
  • Performance Tuning

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Logistics
  • Customer Service & Support

Keywords

  • Blue Yonder
  • JDA
  • SQL
  • PL/SQL
  • UNIX
  • Linux
  • Shell Scripting
  • Application Support
  • Production Support
  • Batch Job Monitoring
  • Batch Job Execution
  • Log Analysis
  • Troubleshooting
  • Application Maintenance
  • Application Restarts
  • Recovery Activities
  • Performance Optimization
  • Performance Tuning
  • Demand Planning
  • Supply Planning
  • Inventory Optimization
  • SCPO
  • Supply Chain Management
  • Inventory Management
  • Distribution
  • Pharmaceutical Supply Chain
  • Incident Management
  • Stakeholder Management

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