Desktop Senior Engineer / Need Sr. candidates : Montreal, QB (Hybrid)
- Toronto, ON, Canada
Salary range : CAD $110 K/Base+Benefits. · Full-time
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Job details
- Pay
- Salary range : CAD $110 K/Base+Benefits.
- Job type
- Full-time
- Apply by
- Experience
- 8+ years of End User Computing (EUC) and Desktop Support experience.
- Posting language
- English
- Posted
Original job description
Job Role : Desktop Senior Engineer
Location : Montreal, QB (Hybrid)
Experience: 08-18 + years of experience
Job Type : Full time Permanent
Salary range : CAD $110 K/Base+Benefits.
Desktop Engineer
Required Skills & Experience
Core Desktop Technologies
- 8+ years of End User Computing (EUC) and Desktop Support experience.
- Strong expertise supporting:
o Windows 10/11
o macOS
o Microsoft 365
o Endpoint Computing Technologies
o Virtual Desktop Infrastructure (VDI)
Endpoint Management
- Microsoft Intune
- Microsoft Endpoint Manager
- SCCM/MECM
- Active Directory
- Entra ID (Azure AD)
- Group Policy Administration
Virtual Desktop Technologies
- Azure Virtual Desktop (AVD)
- Citrix Virtual Apps & Desktops
- VMware Horizon
- Remote Desktop Services
Application Support
- Microsoft Office 365
- Outlook
- Teams
- VPN Clients
- Enterprise Business Applications
- Browser and Plugin Support
Infrastructure Knowledge
- Wi-Fi Connectivity
- LAN/WAN Fundamentals
- DNS and DHCP Basics
- Printing Services
- Authentication and Access Management
- Endpoint Security Controls
IT Service Management
- Incident Management
- Problem Management
- Request Fulfillment
- Knowledge Management
- Service Transition Support
- Change Management
Tools
- ServiceNow
- JIRA
- Microsoft Intune
- SCCM/MECM
- Active Directory
- PowerShell
- Microsoft 365 Admin Tools
Preferred Qualifications
- Experience supporting Banking and Financial Services environments.
- Expertise in large-scale desktop migrations and device refresh programs.
- Microsoft Modern Desktop Administrator certification.
- ITIL Foundation certification.
- Experience supporting global enterprise user communities.
- Knowledge of endpoint security and compliance requirements.
More about this job
Responsibilities
Provide senior-level end-user computing and desktop support across Windows, macOS, Microsoft 365, endpoint management, and virtual desktop environments. Support enterprise applications and infrastructure, manage IT service requests and incidents, and contribute to desktop migrations, device refreshes, and service transitions.
Requirements
Requires 8 or more years of EUC and desktop support experience, with strong expertise in desktop operating systems, endpoint management, virtual desktop technologies, and enterprise application support. Banking and financial services experience, large-scale migration experience, Microsoft Modern Desktop Administrator certification, ITIL Foundation certification, and global enterprise support experience are preferred.
Skills
- End User Computing
- Desktop Support
- Windows 10/11
- macOS
- Microsoft 365
- Microsoft Intune
- SCCM/MECM
- Active Directory
- Entra ID
- Azure Virtual Desktop
- Citrix Virtual Apps & Desktops
- VMware Horizon
- PowerShell
- Endpoint Security
- Incident Management
- ServiceNow
Benefits
- Benefits
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Engineering
Keywords
- End User Computing
- Desktop Support
- Windows 10/11
- macOS
- Microsoft 365
- Microsoft Intune
- Microsoft Endpoint Manager
- SCCM/MECM
- Active Directory
- Entra ID
- Group Policy
- Azure Virtual Desktop
- Citrix Virtual Apps & Desktops
- VMware Horizon
- Remote Desktop Services
- PowerShell
- ServiceNow
- JIRA
- Incident Management
- Problem Management
- Change Management
- Endpoint Security
- Device Refresh
- Desktop Migration
- ITIL Foundation
- Banking and Financial Services