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Added 13 mins ago
NB
Senior Advisor in Estate Planning
National Bank of Canada
Montreal, QC
- Full-time
continue evolving processes, systems, and methods in a perspective of
Added 43 mins ago
H
Head of Marketing
Haystack
Canada
- Full-time
Oversee core marketing systems, data hygiene, lead lifecycle management, and account-based marketing infrastructure
Added 43 mins ago
TC
Senior Data Engineer - Partnership Intelligence
Two Circles
Vancouver, BC
- Full-time
7+ years experience automating repetitive tasks (like setups, developer onboarding, support, moving data, etc.)
Added 43 mins ago
IS
Fund Development Manager
InspireHealth Supportive Cancer Care
Vancouver, BC
- Full-time
Proficiency in CRM systems (Raiser’s Edge or equivalent), Microsoft Office Suite, and digital marketing tools.
Added 43 mins ago
DI
Solutions Architect
Dawn InfoTek
Toronto, ON
- Contract
Architect integrations with core banking systems, payment platforms, customer information systems, and third-party financial services.
Added 59 mins ago
O
Senior AI Developer
OSEDEA
Montreal, QC
- Full-time
As a Senior AI Developer, you build production-grade AI features and systems for enterprise clients. You bring disciplined software development practices, strong applied AI skills, and the…
Added 59 mins ago
O
Senior Software Developer, DevOps & Infrastructure
OSEDEA
Montreal, QC
- Full-time
As a Senior Software Developer with strong Cloud, DevOps, and infrastructure experience, you design, build, and deliver robust software solutions, architectures, and infrastructure for our…
Added 59 mins ago
O
Lead Software Developer
OSEDEA
Montreal, QC
- Full-time
As a Lead Software Developer, we expect you to be disciplined regarding software development, ready and eager to lead projects and initiatives, and collaborate with and mentor technical and…
Added 59 mins ago
O
Applied AI Scientist
OSEDEA
Montreal, QC
- Full-time
In-memory object storage, caching, and queue systems
Added 1 hour ago
PT
Mortgage Loan Officer
Price Team Mortgages
Fergus, ON
- Full-time
Proficiency with mortgage-related software and basic office tools (e.g., CRM systems, spreadsheets, and document management).
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Advanced digital literacy and proficiency in Microsoft Office Suite; experience with data analytic tools, Meditech and other hospital information systems is an asset.
Added 1 hour ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Assist in the implementation and administration of Human Resources systems, programs, and process improvements.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions,…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…necessary for sustainable adoption of new policies, practices, systems, and…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with…
Added 1 hour ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
…schedules; to ensure asset integrity and value of all building systems and architectural…
Added 1 hour ago
JH
Operations Manager
JMC HR Consulting
Saint John, NB
- Full-time
Collaborate with the firm’s software developer to improve its in-house project management system.
Added 1 hour ago
SA
Automation Project Manager
Shockwave Automation
Calgary, AB
- Full-time
Coordinate our Systems Integration, Engineering and IT/OT teams across several jobs at once
Added 1 hour ago
IR
Resin Plastics Operator - NGR Line
Ice River Sustainable Solutions
Feversham, ON
- Full-time
Experience with extrusion machinery, pelletizing systems, or industrial production equipment is beneficial.
Added 1 hour ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
Drive CI/CD pipeline modernization and developer experience (DevEx) initiatives to accelerate deployments and reduce friction for engineering teams.
Added 2 hours ago
MD
Records Agent - Customer Svcs Specialist Int
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…a variety of electronic resources, including electronic DVS systems (MNDRIVE/FAST), document management and web-based…
Added 2 hours ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
You’ll learn Pinchin’s systems and approach - but you’ll be trusted to lead.
Added 2 hours ago
CM
Mammography Technologist - Repost
CancerCare Manitoba
Winnipeg, MB
- Full-time
Minimum of 3 years of experience in working in a Digital Imaging department using RIS, PACS, and EMR systems.
Added 2 hours ago
R-
Fashion Associate (Part time) - Windsor Crossing Premium Outlets
RCL - Reitmans Canada Ltd/Ltée
Windsor, ON
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Added 2 hours ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
5+ years of experience testing and troubleshooting of complex mechanical systems

Closed listing

AceStack

Jira Service Management Intake & Automation Developer / Toronto, ON (Onsite) - FTE

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 1, 2026
Experience: 3+ years of hands-on experience administering, developing, or automating Jira/Jira Service Management.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Jira Service Management Intake & Automation Developer

Location: Toronto, ON

Work Model: Onsite

Role Overview

We are seeking a Jira Service Management Intake & Automation Developer to design, develop, and enhance enterprise intake, workflow, automation, and integration solutions. The ideal candidate will have strong hands-on experience with Jira Service Management, Java/Spring Boot, Python, REST APIs, enterprise integrations, and AI-driven automation.

Key Responsibilities

Design and scale Jira Service Management (JSM) portals, forms, request types, custom fields, workflows, approvals, queues, SLAs, permissions, and validation rules.
Build automation to classify, prioritize, route, assign, and track requests with minimal manual intervention.
Develop reusable workflows for tasks, subtasks, dependencies, notifications, escalations, SLAs, and status transitions.
Develop production-grade Java/Spring Boot services, utilities, and integrations supporting Jira automation and enterprise workflows.
Use Python and scripting languages to build automation, integration utilities, AI workflows, and operational tools.
Develop and maintain REST APIs, webhooks, middleware, and event-driven integrations using Java, Spring Boot, Python, JSON, and HTTP.
Integrate Jira with Confluence, Slack, Microsoft Teams, GitHub, Azure DevOps, email, identity platforms, and other enterprise systems.
Apply AI/GenAI and intelligent automation for request classification, data extraction, prioritization, ownership recommendations, duplicate detection, and intelligent routing.
Design responsible AI workflows with confidence thresholds, validation, explainability, human review, security, privacy, and fallback mechanisms.
Build dashboards and reporting for intake volume, demand trends, aging, throughput, SLA performance, routing accuracy, and automation effectiveness.
Troubleshoot production issues using logs, metrics, audit records, distributed tracing, and test cases.
Establish testing, monitoring, deployment, rollback, access control, security, and governance practices.
Collaborate with engineering, product, QA, operations, program management, and business teams to translate requirements into reliable solutions.
Create and maintain technical documentation covering solution design, business rules, integrations, AI behavior, security controls, and operational procedures.

Required Qualifications

3+ years of hands-on experience administering, developing, or automating Jira/Jira Service Management.
Strong experience with JSM forms, request types, workflows, custom fields, queues, SLAs, permissions, notifications, approvals, and dashboards.
Professional experience developing production applications/services using Java/Spring Boot and/or Python.
Experience with Jira REST APIs, webhooks, JSON, HTTP methods, and authentication such as OAuth 2.0, API tokens, and service accounts.
Practical experience applying AI, Generative AI, NLP, or intelligent automation to business workflows.
Strong SQL skills and proficiency in at least one scripting language such as Python, JavaScript, Groovy, or PowerShell.
Experience designing scalable, secure, observable, testable, and maintainable production systems.
Understanding of secure integration practices, including least-privilege access, secrets management, auditability, and data protection.
Strong troubleshooting, communication, documentation, and stakeholder-management skills.
Experience working in Agile, DevOps, enterprise operations, or project management environments.

Preferred Qualifications

Experience with Jira Cloud or Data Center and Atlassian technologies such as Forge, ScriptRunner, Assets, Advanced Roadmaps, or Marketplace apps.
Experience with LangChain, Amazon Bedrock, or comparable AI platforms.
Experience with RAG, prompt workflows, classification models, embeddings, vector databases/search, or AI evaluation frameworks.
Experience integrating Jira with CI/CD pipelines, cloud services, message queues, databases, and observability platforms.
Experience with AWS/Azure, Docker, Kubernetes, Infrastructure as Code, and Configuration as Code.
Knowledge of cloud IAM, roles, policies, service identities, cross-account access, and least-privilege architecture.
Knowledge of Responsible AI, data privacy, access control, model risk, and enterprise governance.
Atlassian Jira or Java certification.
Knowledge of ITIL, Scrum, Kanban, Lean, or similar operating frameworks.

Key Skills / Keywords

About employer

More about this job

Responsibilities

Design and develop Jira Service Management intake portals, workflows, automation, integrations, dashboards, and production services using Java/Spring Boot and Python. Apply responsible AI to request processing, maintain secure and observable systems, troubleshoot production issues, and collaborate with business and technical teams.

Requirements

Requires at least three years of Jira or Jira Service Management administration, development, or automation experience, along with production development experience in Java/Spring Boot and/or Python. Candidates should also have experience with Jira APIs and integrations, SQL, AI-driven workflow automation, secure production systems, and strong communication and troubleshooting skills.

Skills

Jira Service Management
Jira Automation
Java
Spring Boot
Python
REST APIs
Webhooks
SQL
AI and Generative AI
Natural Language Processing
Intelligent Automation
OAuth 2.0
RAG
LangChain
Amazon Bedrock
Enterprise Integrations

Visa sponsorship

Not detected in the job text

Keywords

Jira Service Management
Jira Automation
Java
Spring Boot
Python
REST APIs
Webhooks
JSON
OAuth 2.0
SQL
Generative AI
Natural Language Processing
Intelligent Automation
RAG
LangChain
Amazon Bedrock
Jira Cloud
Jira Data Center
Forge
ScriptRunner
Confluence
GitHub
Azure DevOps
AWS
Docker
Kubernetes
CI/CD
Identity and Access Management
DevOps
ITIL

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