Jobs in Canada

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Added 21 mins ago
GI
Intern Engineering Designer, Rail and Transit
Global Infrastructure
Vancouver, BC
- Full-time
TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market.…
Added 21 mins ago
GI
Intern Engineering Designer, Rail + Transit
Global Infrastructure
Toronto, ON
- Full-time
TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market.…
Added 51 mins ago
MS
PT Custom Framing Team Member
Michaels Stores
Oshawa, ON
- Part-time
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
Added 8 hours ago
A
Concepteur De Structures / Structural Designer
Actalent
MB · Saint-Laurent, MB
- $40 to $70 CAD / hour
- Contract
Travail hybride 2-3 jours par semaine (sous réserve de changement), principalement les lundis et mardis
Added 8 hours ago
DD
The Shoe Co. - Store Manager
DSW Designer Shoe Warehouse
Windsor, ON
- Full-time
At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where…
Added 9 hours ago
CI
Spécialiste des applications cliniques, Rayons X et mammographie (AB ou Manitoba) - Clinical Application Specialist, X-ray & Mammography (AB or Manitoba)
Christie Innomed
AB · Alberta, Canada
- Full-time
Avec plus de 250 spécialistes au service de plus de 1 500 hôpitaux et cliniques partout au Canada, Christie Innomed est un chef de file dans le domaine des dispositifs médicaux et de…
Added 10 hours ago
A
Piping Designer
Actalent
Calgary, AB
- $40 to $64 CAD / hour
- Contract
…across various stages of engineering and execution. As a Piping Designer, you will be responsible for developing 3D piping models, equipment layouts, piping arrangements, and design…
Added 10 hours ago
A
Electrical Drafter / Designer
Actalent
Calgary, AB
- $42 to $49 CAD / hour
- Contract
The CAD Designer Electrical designs key electrical assemblies and subsystems for data center products and drives drawings from prototype through validation into full production. This role…
Added 10 hours ago
A
Software Designer
Actalent
Ottawa, ON
- $55 to $72 CAD / hour
- Contract
The Software Designer will join the System Modeling team responsible for developing and maintaining an advanced engineering software platform that supports resource allocation modeling and…
Added 10 hours ago
EJ
Leader - Learning and Performance Strategy
Edward Jones
Mississauga, ON
- $115,900 to $197,300 CAD / year
- Full-time
…long-term development of learning and performance professionals in service to Learning value…
Added 11 hours ago
IP
Associate Clinical System Designer
ICON plc
Burlington, ON · Canada, Burlington
- Full-time
We are currently seeking an Associate Clinical System Designer to join ICON’s Full-Service IOD Clinical Data Science team. As an Associate Clinical System Designer at ICON, you will play a…
Added 11 hours ago
GC
Game Economy Designer
Game Companies
Montreal, QC
- Full-time
As an Intermediate Game Economy Designer, you will support economic design and engagement strategies across the HD portfolio, driving the optimization of in-game progression, player…
Added 11 hours ago
GC
Game Designer (Live Content)
Game Companies
Lunenburg, NS
- Full-time
…on PC and Consoles. HB Studios has an opportunity for a Game Designer (Live Content) who is knowledgeable about golf, and passionate about the art of game development to join their…
Added 12 hours ago
Experience Designer - College Football
Electronic Arts
Vancouver, BC
Job Title: Experience Designer - UX/UI (Mid-Level)
Added 13 hours ago
A
Concepteur Doutillage
Actalent
Longueuil, QC
- $32 to $50 CAD / hour
- Contract
Added 13 hours ago
A
Concepteur Ou Conceptrice Logiciel Principal (E)
Actalent
Montreal, QC
- $60 to $85 CAD / hour
- Contract
Vous travaillerez principalement sur site, avec une présence attendue trois jours par semaine dans un établissement moderne récemment aménagé
Added 13 hours ago
AG
Distribution Engineer / Senior Engineer
ATCO Group
AB · Grande Prairie, AB
- Full-time
Manage external notifications and assist with post-completion technical, financial reviews where necessary, and authentication of own and other designer’s projects.
Added 14 hours ago
NN
Weekend Part-Time Caregiver/PSW – Home Care (Mississauga)
Nurse Next Door
ON · Mississauga, Ontario
- Part-time
Must live in Mississauga
Added 15 hours ago
HG
H&M Sales Advisor
H&M Group
Richmond, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 15 hours ago
CI
Commis d'entrepôt - Warehouse Clerk
Christie Innomed
Saint-Eustache, QC
- Full-time
Dans ce document, l’emploi du masculin pour désigner des personnes n’a d’autres fins que celle d’alléger le texte.
Added 15 hours ago
YU
Data Analyst
York University
Toronto, ON
- Full-time
…data services and will be responsible for utilizing a customer service orientated approach in order to deliver timely, reliable and accurate…
Added 16 hours ago
Instructional Designer
Primacorp Ventures Inc
New Westminster, BC
…educational technology? We are seeking an innovative Instructional Designer to join our academic team at Campus Support…
Added 16 hours ago
H
H&M Sales Advisor
H&M
Richmond, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 16 hours ago
A
Structural Designer
Actalent
Mississauga, ON
- $60 to $70 CAD / hour
- Contract
The Structural Designer supports the delivery of complex engineering projects by preparing and managing high-quality structural design and drafting work. This role focuses on producing…
Added 16 hours ago
A
Junior Mechanical Designer
Actalent
Calgary, AB
- $35 to $45 CAD / hour
- Contract
The standard workweek is 37.5 hours, with the option to work remotely up to 8 days per month (typically 2 days per week)

AceStack

ServiceNow AIOps Architect / Toronto, ON / Onsite - (FTE)

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description: ServiceNow AIOps Architect

Location: Toronto, ON

Work Mode: Onsite

Role Overview

We are seeking an experienced ServiceNow AIOps Architect to lead end-to-end architecture and solution design for enterprise IT Operations Management (ITOM) and AIOps initiatives. The ideal candidate will have deep expertise in ServiceNow ITOM, Event Management, CMDB, Service Mapping, intelligent event correlation, automation, and enterprise integrations.

This role will focus on improving service availability, reducing event noise, enabling proactive incident prevention, and driving operational efficiency through scalable, secure, and service-aware ServiceNow solutions.

Key Responsibilities

Lead end-to-end solution architecture and design for ServiceNow AIOps and IT operations transformation initiatives.
Architect AIOps solutions for event ingestion, correlation, deduplication, alert prioritization, anomaly detection, service health monitoring, and operational intelligence.
Design and oversee integrations between ServiceNow and enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.
Define CMDB architecture, service topology, Configuration Item (CI) relationships, and service dependencies to enable accurate event correlation and business impact analysis.
Design automated incident management and remediation workflows, including incident creation, enrichment, assignment, escalation, resolution, and closure.
Develop high-level architecture designs, solution blueprints, data flows, integration specifications, and technical design documents aligned with business and operational requirements.
Establish architectural standards and best practices for scalability, availability, performance, security, maintainability, and platform governance.
Review technical designs and implementations to ensure compliance with ServiceNow best practices, enterprise architecture standards, and platform capabilities.
Collaborate with SRE, IT operations, infrastructure, application development, security, and enterprise architecture teams to deliver integrated solutions.
Identify architectural risks, integration dependencies, CMDB data-quality issues, and operational constraints, and define appropriate mitigation strategies.
Maintain architecture documentation, architecture decision records, reusable design patterns, and operational support models.
Provide technical leadership and guidance throughout development, testing, deployment, production stabilization, and continuous improvement.

Required Skills and Qualifications

Extensive hands-on experience in ServiceNow architecture, with strong expertise in AIOps, ITOM, and enterprise IT service operations.
Strong knowledge of ServiceNow ITOM capabilities, including:
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence and service health monitoring
Proven experience designing AIOps solutions for event correlation, noise reduction, alert prioritization, anomaly detection, and proactive incident prevention.
Deep understanding of CMDB, Common Service Data Model (CSDM), Configuration Items, service topology, dependency mapping, and service-aware monitoring.
Experience integrating ServiceNow with enterprise observability, monitoring, cloud, network, infrastructure, application performance monitoring (APM), and security tools.
Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.
Experience designing automated workflows and remediation solutions using Flow Designer, IntegrationHub, orchestration, and related automation capabilities.
Strong understanding of ITSM processes, including Incident, Problem, Change, and Major Incident Management, and their integration with ITOM/AIOps workflows.
Experience defining platform architecture, security controls, governance frameworks, reusable design standards, and scalable integration patterns.
Ability to evaluate out-of-the-box capabilities versus customization and minimize technical debt.
Excellent analytical, problem-solving, communication, stakeholder management, and technical leadership skills.

Key Expectations and Deliverables

Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.
Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.
Reduce alert noise, duplicate events, and manual intervention through event correlation, prioritization, enrichment, and automated remediation.
Enable reliable integrations between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.
Improve CMDB accuracy and service topology visibility to support reliable impact analysis and service-aware operations.
Promote adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.
Establish architecture governance and provide technical direction throughout the solution lifecycle.
Ensure production readiness through effective architecture validation, operational documentation, stakeholder alignment, and continuous improvement.

Preferred Experience

ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or relevant architecture-level certifications, where applicable.
ServiceNow Certified Implementation Specialist (CIS) certifications in ITOM or related modules.
Experience delivering large-scale ServiceNow ITOM/AIOps implementations in complex enterprise environments.
Experience working with enterprise observability and monitoring tools such as Splunk, Dynatrace, Datadog, AppDynamics, or Prometheus/Grafana.
Familiarity with cloud platforms, infrastructure automation, SRE practices, and enterprise operational resilience.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead end-to-end architecture and design for ServiceNow AIOps and ITOM solutions, including event management, service topology, integrations, and automated incident remediation. Establish architecture standards and governance, guide delivery teams through implementation and production readiness, and improve service availability and operational efficiency.

Requirements

Requires extensive hands-on ServiceNow architecture experience, with deep expertise in AIOps, ITOM, event correlation, CMDB/CSDM, service mapping, and enterprise integrations. Candidates should also have experience with automation workflows, ITSM processes, platform governance, and scalable, secure solution design; architecture-level or ITOM certifications and large-scale enterprise implementations are preferred.

Skills

ServiceNow AIOps Architecture
IT Operations Management
Event Management
Event Correlation
CMDB
CSDM
Service Mapping
Discovery
Operational Intelligence
IntegrationHub
MID Server
REST/SOAP APIs
Flow Designer
Incident Management
Automation and Remediation
Enterprise Integrations

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
ITOM
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
CMDB
CSDM
Configuration Items
Service Topology
Event Correlation
Anomaly Detection
Alert Prioritization
IntegrationHub
MID Server
REST APIs
SOAP APIs
Flow Designer
Incident Management
Problem Management
Change Management
Major Incident Management
Splunk
Dynatrace
Datadog
AppDynamics
Prometheus
Grafana

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Work requirements

Jobs in Canada