Find work in Canada.

515,387 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
Manager, Enterprise Data Platform & Governance
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Microsoft Azure certifications (Azure Solutions Architect, Azure Data Engineer, or equivalent preferred)
Added 15 mins ago
A
Senior Java Spark Backend Developer
Apptad
Montreal, QC
- Contract
Data Processing: Architect and optimize large-scale, distributed data processing pipelines using Apache Spark.
Added 15 mins ago
ZS
Oracle Consultant
Zodiac Solutions, Inc
Toronto, ON
- Full-time
…teams and business stakeholders.• Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders• Support testing team activities such…
Added 15 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
Burnaby, BC
- $62,800 to $90,276 CAD / year
- Full-time
Works directly with Branch Sales Managers, BSC Team Lead and Solution Architect to promote Solutions and Professional Services offerings, driven by Key Performance Indicators and KMBS…
Added 15 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
AB · Edmonton, AB
- Full-time
Works directly with Branch Sales Managers, BSC Team Lead and Solution Architect to promote Solutions and Professional Services offerings, driven by Key Performance Indicators and KMBS…
Added 15 mins ago
I
Network Solutions Architect
ISM
Regina, SK
- Full-time
The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project…
Added 29 mins ago
O
Level 3 Cybersecurity Analyst (SOC)
Onepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 29 mins ago
W
Level 3 Cybersecurity Analyst (SOC)
Wepoint
Montreal, QC
- Full-time
Wepoint is the architect of major transformations for businesses and public sector organizations.
Added 44 mins ago
SM
RQ11599 – Technology Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Technology Architect / Database Administrator with extensive experience in enterprise technology architecture, Oracle database administration, middleware operations,…
Added 44 mins ago
SM
RQ11575 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Data Architect/Modeller with extensive experience in enterprise data architecture, conceptual, logical, physical, common, canonical, domain, and semantic data…
Added 44 mins ago
Y
AWS Solutions Architect
Yochana
Toronto, ON · Scarborough, ON
- Contract
We are seeking an experienced AI & Cloud Resiliency Architect to design scalable, highly available, fault-tolerant, and resilient cloud and AI solutions. The ideal candidate will have…
Added 44 mins ago
TC
ServiceNow Architect
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.
Added 1 hour ago
ET
AI Architect
Envision Technology Solutions
Canada
- Contract
Architect, design, and guide the implementation of enterprise grade AI and ML solutions that solve complex business problems and power intelligent applications.
Added 1 hour ago
PG
Solution Architect with AI Experience
Pacer Group
Toronto, ON
- Contract
Job Title: Solution Architect with AI Experience
Added 1 hour ago
NC
Solutions Architect
NAV CANADA
Ottawa, ON
- Full-time
The Solutions Architect contributes to the analysis and design activities required for implementing current changes and enhancing the future Air Traffic Management (ATM) system. This role…
Added 1 hour ago
B
Software Engineer I
Beanfield
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Technical Design: Collaborate with the Solutions Architect to translate high-level requirements into tangible technical designs and implementation plans.
Added 4 hours ago
DR
Registered Architect
DMC Recruitment Group
Vancouver, BC
- Full-time
Are you an experienced Registered Architect with a strong project management background and a passion for bringing thoughtful design to life? DMC Recruitment Group is partnering with our…
Added 8 hours ago
AT
Senior DevSecOps Engineer
Aarorn Technologies Inc
Toronto, ON
- $50 CAD / hour
- Contract
Architect and maintain secure, scalable cloud and cloud-native environments.
Added 9 hours ago
D
Tier 4 Technical Support Architect
Diligent
Canada
- Full-time
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The…
Added 9 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
…(i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern…
Added 9 hours ago
MS
Onboarding Data Architect, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Morgan Stanley Wealth Management, provides workplace financial solutions that build employee financial confidence, foster loyalty and help our corporate clients attract and retain top…
Added 9 hours ago
Z
Technical Architect- Presales (Custom Software)
Zazz
Canada
- Full-time
A technical foundation as a developer, solutions architect, technical consultant, or tech lead, with real hands-on experience building software.
Added 10 hours ago
SH
Project Manager External
Siemens Healthineers
Kitchener, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…
Added 10 hours ago
SH
Project Manager External
Siemens Healthineers
Cambridge, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…
Added 10 hours ago
SH
Project Manager External
Siemens Healthineers
Oakville, ON
- Full-time
…drive projects to completion, and monitor effectiveness of solutions. Manage project resources within each project's triple constraints of scope, schedule and budget. The Project Manager is…

AceStack

ServiceNow AIOps Architect / Toronto, ON / Onsite - (FTE)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description: ServiceNow AIOps Architect

Location: Toronto, ON

Work Mode: Onsite

Role Overview

We are seeking an experienced ServiceNow AIOps Architect to lead end-to-end architecture and solution design for enterprise IT Operations Management (ITOM) and AIOps initiatives. The ideal candidate will have deep expertise in ServiceNow ITOM, Event Management, CMDB, Service Mapping, intelligent event correlation, automation, and enterprise integrations.

This role will focus on improving service availability, reducing event noise, enabling proactive incident prevention, and driving operational efficiency through scalable, secure, and service-aware ServiceNow solutions.

Key Responsibilities

Lead end-to-end solution architecture and design for ServiceNow AIOps and IT operations transformation initiatives.
Architect AIOps solutions for event ingestion, correlation, deduplication, alert prioritization, anomaly detection, service health monitoring, and operational intelligence.
Design and oversee integrations between ServiceNow and enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.
Define CMDB architecture, service topology, Configuration Item (CI) relationships, and service dependencies to enable accurate event correlation and business impact analysis.
Design automated incident management and remediation workflows, including incident creation, enrichment, assignment, escalation, resolution, and closure.
Develop high-level architecture designs, solution blueprints, data flows, integration specifications, and technical design documents aligned with business and operational requirements.
Establish architectural standards and best practices for scalability, availability, performance, security, maintainability, and platform governance.
Review technical designs and implementations to ensure compliance with ServiceNow best practices, enterprise architecture standards, and platform capabilities.
Collaborate with SRE, IT operations, infrastructure, application development, security, and enterprise architecture teams to deliver integrated solutions.
Identify architectural risks, integration dependencies, CMDB data-quality issues, and operational constraints, and define appropriate mitigation strategies.
Maintain architecture documentation, architecture decision records, reusable design patterns, and operational support models.
Provide technical leadership and guidance throughout development, testing, deployment, production stabilization, and continuous improvement.

Required Skills and Qualifications

Extensive hands-on experience in ServiceNow architecture, with strong expertise in AIOps, ITOM, and enterprise IT service operations.
Strong knowledge of ServiceNow ITOM capabilities, including:
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence and service health monitoring
Proven experience designing AIOps solutions for event correlation, noise reduction, alert prioritization, anomaly detection, and proactive incident prevention.
Deep understanding of CMDB, Common Service Data Model (CSDM), Configuration Items, service topology, dependency mapping, and service-aware monitoring.
Experience integrating ServiceNow with enterprise observability, monitoring, cloud, network, infrastructure, application performance monitoring (APM), and security tools.
Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.
Experience designing automated workflows and remediation solutions using Flow Designer, IntegrationHub, orchestration, and related automation capabilities.
Strong understanding of ITSM processes, including Incident, Problem, Change, and Major Incident Management, and their integration with ITOM/AIOps workflows.
Experience defining platform architecture, security controls, governance frameworks, reusable design standards, and scalable integration patterns.
Ability to evaluate out-of-the-box capabilities versus customization and minimize technical debt.
Excellent analytical, problem-solving, communication, stakeholder management, and technical leadership skills.

Key Expectations and Deliverables

Deliver scalable, secure, resilient, and maintainable ServiceNow AIOps architecture aligned with enterprise operational objectives.
Improve service availability and operational efficiency through intelligent event management, automation, and proactive issue identification.
Reduce alert noise, duplicate events, and manual intervention through event correlation, prioritization, enrichment, and automated remediation.
Enable reliable integrations between ServiceNow and enterprise monitoring, observability, cloud, infrastructure, and application platforms.
Improve CMDB accuracy and service topology visibility to support reliable impact analysis and service-aware operations.
Promote adoption of standard ServiceNow capabilities while minimizing unnecessary customization and technical debt.
Establish architecture governance and provide technical direction throughout the solution lifecycle.
Ensure production readiness through effective architecture validation, operational documentation, stakeholder alignment, and continuous improvement.

Preferred Experience

ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA), or relevant architecture-level certifications, where applicable.
ServiceNow Certified Implementation Specialist (CIS) certifications in ITOM or related modules.
Experience delivering large-scale ServiceNow ITOM/AIOps implementations in complex enterprise environments.
Experience working with enterprise observability and monitoring tools such as Splunk, Dynatrace, Datadog, AppDynamics, or Prometheus/Grafana.
Familiarity with cloud platforms, infrastructure automation, SRE practices, and enterprise operational resilience.

Apply About employer

More about this job

Responsibilities

Lead end-to-end architecture and design for ServiceNow AIOps and ITOM solutions, including event management, service topology, integrations, and automated incident remediation. Establish architecture standards and governance, guide delivery teams through implementation and production readiness, and improve service availability and operational efficiency.

Requirements

Requires extensive hands-on ServiceNow architecture experience, with deep expertise in AIOps, ITOM, event correlation, CMDB/CSDM, service mapping, and enterprise integrations. Candidates should also have experience with automation workflows, ITSM processes, platform governance, and scalable, secure solution design; architecture-level or ITOM certifications and large-scale enterprise implementations are preferred.

Skills

ServiceNow AIOps Architecture
IT Operations Management
Event Management
Event Correlation
CMDB
CSDM
Service Mapping
Discovery
Operational Intelligence
IntegrationHub
MID Server
REST/SOAP APIs
Flow Designer
Incident Management
Automation and Remediation
Enterprise Integrations

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
ITOM
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
CMDB
CSDM
Configuration Items
Service Topology
Event Correlation
Anomaly Detection
Alert Prioritization
IntegrationHub
MID Server
REST APIs
SOAP APIs
Flow Designer
Incident Management
Problem Management
Change Management
Major Incident Management
Splunk
Dynatrace
Datadog
AppDynamics
Prometheus
Grafana

Report this job