Jobs in Canada

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Added 11 mins ago
D
Account Director (6 month FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $90,000 to $100,000 CAD / year
…at all levels including strategic input, and overseeing the delivery of a wide variety of substantial integrated campaigns. You will be required to manage client briefs from start to…
Added 11 mins ago
Registered Practical Nurse, General Medicine
Sinai Health
Toronto, ON
Our unit fosters a supportive educational environment, maintaining optimal nurse-to-patient ratios of 4:1 during day shifts and 5:1 on night shifts
Added 11 mins ago
CZ
Principal Advisor, Indigenous Engagement & Conservation - WI
Calgary Zoo
Calgary, AB
- Full-time
Location: Onsite at Wilder Institute’s headquarters in Calgary, Alberta, with opportunity to work from home up to two days per week
Added 11 mins ago
T
Site Manager
TRIGO
Woodstock, ON
- $65,000 CAD / year
- Full-time
The Site Manager is accountable for the safe, compliant, profitable, and customer-focused delivery of TRIGO services across multiple customer locations including Ridgetown through…
Added 11 mins ago
TU
Assistant Manager, Engineering & Utilities
The University of British Columbia
Kelowna, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
Valid Class 5 driver’s license required
Added 11 mins ago
EI
Verification & Validation, Systems Engineer
Egis in Canada
Toronto, ON
- $120,000 to $170,000 CAD / year
- Full-time
…Experience with railway systems engineering standards, requirements management, multidisciplinary railway interfaces and structured testing processes is…
Added 11 mins ago
TH
DIRECTEUR, PROGRAMME, MONÉTISATION DU SITE – CAN
The Home Depot Canada
Toronto, ON
- Full-time
LocationIn-office presence is required five days per week
Added 11 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it,…
Added 11 mins ago
CC
Senior Program Lead, Provincial Systems, Cancer Care Alberta
Cancer Care Alberta
AB · Alberta, Canada
- $71.44 to $128.54 CAD / hour
- Full-time
…stakeholders to advance innovative solutions that enhance cancer care delivery for Albertans. Building on a proud legacy of excellence, Cancer Care Alberta is entering an exciting new…
Added 11 mins ago
TH
DIRECTEUR - EFF ORG/DIV - CANADA INCLUS
The Home Depot Canada
Toronto, ON
- Full-time
The Manager, Organizational Effectiveness and Talent Management will lead the design, enhancement, and delivery of projects and processes related to succession planning, career development,…
Added 11 mins ago
A
Head of Operations, Service Delivery
Aimhire
Toronto, ON
- Full-time
We're Hiring: Head of Operations, Service Delivery
Added 11 mins ago
AB
Vice President, OVO Fest
Authentic Brands Group
Toronto, ON
- Full-time
…pressure and remain deeply involved from planning through onsite…
Added 11 mins ago
TH
Manager, Organizational Effectiveness and Talent Management
The Home Depot Canada
Toronto, ON
- Full-time
The Manager, Organizational Effectiveness and Talent Management will lead the design, enhancement, and delivery of projects and processes related to succession planning, career development,…
Added 11 mins ago
MH
Host/Hostess
Mackenzie Health
Vaughan, ON
- $25.61 to $27.98 CAD / hour
- Part-time
Added 11 mins ago
VC
IBM Supply Chain & EDI Developer
V-Soft Consulting Group, Inc.
Pickering, ON
- Contract
Typically 5+ years of professional software-development experience, including substantial hands-on delivery on IBM i / iSeries / AS/400. Equivalent depth gained through a different career…
Added 11 mins ago
TH
Manager, Advertising Operations (Orange Apron Media)
The Home Depot Canada
Toronto, ON
- Full-time
In-office presence is required five days per week
Added 11 mins ago
C
DevOps Engineer
Capgemini
Mississauga, ON
- Full-time
…infrastructure migration activities, and ensuring seamless delivery and operation of multi-tiered, microservice based…
Added 11 mins ago
VS
AEM Business Analyst, preferable AEMaaCS experience ||Calgary, AB(Onsite)
Verito Solutions Inc
Calgary, AB
- Contract
Own backlog management, user story creation, refinement, and support Agile delivery throughout the sprint lifecycle.
Added 11 mins ago
E
FF&E Procurement Specialist
ENSEMBLE
Toronto, ON
- Contract
…concept and specification through to purchasing, logistics, and delivery. The role requires an individual who can move fluidly between creative design work and procurement administration -…
Added 11 mins ago
B
Health And Safety Advisor
Brunel
Calgary, AB
- $67.08 to $81.25 CAD / hour
- Contract
The Contract Health & Safety Advisor is an office-based role in Calgary that supports Well Delivery’s safety and business leadership in driving consistent H&S performance across one of…
Added 11 mins ago
R&
IT - Site Reliability Engineer IV
Robertson & Company Ltd.
Toronto, ON
- Contract
…major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail…
Added 11 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- Full-time
The Manager, Community Programs provides leadership and day-to-day management for Hospice Niagara's community-based psychosocial, grief and bereavement, navigation, wellness and outreach…
Added 11 mins ago
BH
Full-Stack Developer
Berkshire Hathaway Group Reinsurance Division
Toronto, ON
- Full-time
…in API development, database design, and end-to-end solution…
Added 11 mins ago
E
Senior Marketing E-Commerce Specialist
EZShop
Montreal, QC
- $60,000 to $85,000 CAD / year
- Full-time
…services. We're a tight team of about a dozen people across Delivery (360), Web & Operations, and Revenue. Your work is visible and you'll own client results. We also build our own tools,…
Added 11 mins ago
PC
Client Service Specialist
People Corporation
Winnipeg, MB
- Full-time
…successful candidate will be reliable, have excellent time management and multi-tasking skills, show initiative, possess strong analytical and problem solving skills, consistently pay…

AceStack

ServiceNow Implementation Architect

Toronto, ON, Canada

$130,000 to $135,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $135,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Implementation Architect

Location: Toronto, ON (Hybrid)

FTE

Salary - CAD135k/Annum

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and AI approaches. Set delivery standards, review designs and code, guide developers, and produce approved specifications and diagrams for implementation.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with an end-to-end application development background and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and be able to lead offshore developers and communicate clearly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
Customer Communication
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
REST
SOAP
Integration Hub
MID Server
SSO
Oracle Fusion
Workday
Dayforce
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Data Modeling
Offshore Development
Managed Services
Source-to-Pay

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Work requirements

Jobs in Canada