Jobs in Canada

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Added 3 mins ago
CP
Process Technician
Catalent Pharma Solutions
Strathroy, ON · CAN-Strathroy ON Adair
- Full-time
Shift: Monday-Friday 8 AM-4:30 PM; transition to 12-hour shifts in the future
Added 3 mins ago
Spécialiste DevOps / DevOps Specialist
Highdive
Montreal, QC
The DevOps Specialist will join our Production Services team to maintain and improve the systems and services that support the studio’s development and production work. The role covers…
Added 17 mins ago
LN
Lead Continuous Improvement Engineer
Legrand, North & Central America
Mississauga, ON
- Full-time
Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a…
Added 18 mins ago
OT Cyber Security Analyst
Trans Mountain
Calgary, AB
Reports to: Director, Cyber Security & Digital Operations
Added 18 mins ago
WS - Safety Specialist
WillScot
Gormley, ON
The Safety Specialist is responsible for supporting EHS activities across WillScot’s Canadian operations. Including reporting of EHS performance; communication of applicable federal and…
Added 18 mins ago
P
Portfolio Marketing Specialist (12-Month Fixed Term, Maternity Cover)
Prosci
Remote, Canada
- $75,000 to $90,000 CAD / year
- Remote
We are looking for a Portfolio Marketing Specialist who combines strong positioning and storytelling skills with a hands-on approach to execution. Working within the Brand team, you will…
Added 18 mins ago
Track Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
Lead field operations across multiple work fronts, ensuring efficient coordination of labour, equipment, and subcontractors.
Added 33 mins ago
Bilingual Senior Specialist, IT Operations Monitoring & Service Insights
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, IT Operations Monitoring & Service Insights position. The primary focus of this role is the hands-on…
Added 33 mins ago
UH
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
- Full-time
Manage FAQs and material for CMS daily operations
Added 33 mins ago
S
Devops Specialist
Scalian
Montreal, QC
- Full-time
We are looking for a Devops Specialist to join a team working on embedded software development, build infrastructure, and automated testing in the Aerospace Sector.
Added 33 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- $65,348 to $79,199 CAD / year
- Full-time
…Psychosocial Lead, Psychosocial Bereavement Counsellors, Bereavement Specialist, Bereavement Coordinator, Community Program Coordinators and Clinical…
Added 33 mins ago
B
Facilities Specialist
Beanfield
Mont-Royal, QC
- $80,000 to $90,000 CAD / year
- Full-time
The Facilities Specialist is responsible for installation and maintenance of our Point of Presence (POP) locations. This role focuses on the planning, installation, and upgrading of…
Added 33 mins ago
NF
Home Manager - NH Calgary
Nisa Foundation
Canada
- Full-time
Report directly to the Regional Director and work in close coordination on day-to-day operations.
Added 33 mins ago
D
Operate Contact Center as a Service - Technology Specialist
Deloitte
Toronto, ON
- Full-time
As a Technology Specialist within our Contact Centre and Service Desk Centre of Enablement, you will play a key role in modernizing, supporting and continuously improving the technologies…
Added 33 mins ago
AG
Artistic Director & Curator
Art Gallery of Burlington
Burlington, ON
- Full-time
access and interpretation, seeking specialist advice where required.
Added 48 mins ago
TS
IT Specialist
The State Group
Mississauga, ON
- Full-time
…contractor powering industry solutions and sustaining critical operations across electrical, mechanical, civil, communications, maintenance, and emerging technology - from major…
Added 48 mins ago
K
Senior MQ for z/OS Systems Programmer / Administrator
Kyndryl
Toronto, ON
- Contract
Ideal Candidate The ideal candidate is a hands-on senior MQ infrastructure specialist who thrives in complex enterprise environments. You are comfortable working independently, resolving…
Added 48 mins ago
PE
Site Safety & Training Coordinator
Paladin Energy
La Loche, SK
- Full-time
Support exploration and construction activities, including work planning, contractor mobilization, pre-job meetings and simultaneous-operations coordination.
Added 48 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or…
Added 48 mins ago
LG
Document Management Specialist
Limmi Global Inc.
Toronto, ON
- Part-time
This position is required 3 days per week
Added 48 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- Full-time
…Psychosocial Lead, Psychosocial Bereavement Counsellors, Bereavement Specialist, Bereavement Coordinator, Community Program Coordinators and Clinical…
Added 48 mins ago
E
Senior Marketing E-Commerce Specialist
EZShop
Montreal, QC
- $60,000 to $85,000 CAD / year
- Full-time
…tight team of about a dozen people across Delivery (360), Web & Operations, and Revenue. Your work is visible and you'll own client results. We also build our own tools, including an…
Added 48 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Part-time
Added 48 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Halifax, NS
- Part-time
Added 48 mins ago
W
(CAN) Day Remodel Associate
Walmart
Pembroke, ON
- Part-time
6. Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.

AceStack

ServiceNow Implementation Architect

Toronto, ON, Canada

$130,000 to $135,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $135,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Implementation Architect

Location: Toronto, ON (Hybrid)

FTE

Salary - CAD135k/Annum

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

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More about this job

Responsibilities

Serve as the customer's technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and AI approaches. Set delivery standards, review designs and code, guide developers, and produce approved specifications and diagrams for implementation.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with an end-to-end application development background and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and be able to lead offshore developers and communicate clearly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
Customer Communication
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
REST
SOAP
Integration Hub
MID Server
SSO
Oracle Fusion
Workday
Dayforce
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Data Modeling
Offshore Development
Managed Services
Source-to-Pay

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Work requirements

Jobs in Canada