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Added 5 mins ago
OP
Project Leader- 24 Month Contract
Ontario Power Generation
Thunder Bay, ON
- Contract
Lead end-to-end project management (plan, organize, coordinate, control) in line with PM governance from initiation to closeout.
Added 5 mins ago
S
Electrical Engineer
Suncor
Calgary, AB
- Full-time
Lead and support projects and initiatives to implement new or changing requirements, develop business processes and internal controls, and help teams prepare for implementing the change
Added 5 mins ago
ML
Project Engineer
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
Lead the full project lifecycle (concept, scoping, feasibility, design, capital write up and presentation, procurement, construction, commissioning and handover) for capital projects in…
Added 5 mins ago
N
Supplier Quality Engineering
Napoleon
Barrie, ON
- Full-time
Must hold current passport and have the ability to travel abroad
Added 5 mins ago
AC
Vice President, Treasury
Assiniboine Credit Union
Winnipeg, MB
- Full-time
…planning processes. Leads and/or supports cross-functional project…
Added 5 mins ago
B
Facilities Specialist
Beanfield
Mont-Royal, QC
- $80,000 to $90,000 CAD / year
- Full-time
We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own…
Added 5 mins ago
QM
Digital Commerce and Transformation Manager
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
- Lead Cross-Functional Teams: Collaborate with senior leadership, Marketing, IT, Operations, developers, and external partners to ensure successful project execution.
Added 5 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 5 mins ago
M
Head of Development, Canada & US
Metlen
Calgary, AB
- Full-time
…manages two key development verticals: Business development and project…
Added 5 mins ago
RC
Clean Energy Rotation Program (Entry-Level)
Renewable Careers
Calgary, AB
- $75,000 to $100,000 CAD / year
- Full-time
…centre of it. This program develops the people we expect to help lead that…
Added 5 mins ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
Support and/or lead business development activities
Added 5 mins ago
GC
Principal Process Engineer
Galore Creek Mining Corporation
Vancouver, BC
- Full-time
Lead metallurgical and process engineering workstreams supporting project stage-gate progression and feasibility-level studies.
Added 5 mins ago
O
Track Manager
ONxpress
Toronto, ON
- Full-time
…the owner and contractor, who work together with a best-for-project mindset. By streamlining decision making, the Alliance helps ensure that high-quality work is delivered, certified, and…
Added 5 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Saguenay, QC
- Full-time
The Technical Specialist, Project Management based at the Bagotville Military Base, provides project management services to support the delivery of routine to moderately complex…
Added 5 mins ago
FD
Directeur(trice) des partenariats et de la performance des projets
Fondation du Centre universitaire de santé McGill / McGill University Health Centre Foundation
Montreal, QC
- Full-time
The Director, Partnerships and Project Performanc
Added 5 mins ago
MN
Procurement Manager
March Networks
Ottawa, ON
- Full-time
Lead, coach, and develop a small team, setting clear goals, priorities, and performance expectations aligned with SSS LOB objectives
Added 5 mins ago
TU
Automation Analyst, Capital Projects
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…recommendations on usage of new functionality, takes an active role in project design and acts as functional project lead during implementation…
Added 5 mins ago
T
Guidewire Claim Centre/Billing Centre
Talentmatics
Markham, ON
- Full-time
We are seeking an experienced Guidewire Expertto lead the architecture, design, and implementation of Guidewire InsuranceSuite solutions, with a strong focus on Commercial Lines Insurance.…
Added 5 mins ago
C
Architectural Design Manager
Collabera
Calgary, AB · Greater Calgary Metropolitan Area
- $60 to $80 CAD / hour
- Contract
We are seeking an experienced Design Manager to lead design strategy and execution across a portfolio of corporate and retail spaces. The successful candidate will oversee external design…
Added 5 mins ago
AG
Artistic Director & Curator
Art Gallery of Burlington
Burlington, ON
- Full-time
AGB Vision & Strategy 2026–2040 guides the role. You will advance Lead Artistically by deepening
Added 19 mins ago
AE
Business Analyst - Senior Strategic Planning & Initiatives
American Express
Toronto, ON
- Full-time
Highly motivated self-starter who can effectively multitask and lead projects with ambiguity while operating with a sense of urgency to meet timelines.
Added 19 mins ago
D
Account Director (6 month FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $90,000 to $100,000 CAD / year
Lead and develop project teams, delegating work effectively and fostering collaboration.
Added 19 mins ago
CZ
Principal Advisor, Indigenous Engagement & Conservation - WI
Calgary Zoo
Calgary, AB
- Full-time
Location: Onsite at Wilder Institute’s headquarters in Calgary, Alberta, with opportunity to work from home up to two days per week
Added 19 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
…and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical…
Added 19 mins ago
CC
Senior Program Lead, Provincial Systems, Cancer Care Alberta
Cancer Care Alberta
AB · Alberta, Canada
- $71.44 to $128.54 CAD / hour
- Full-time
…continuum? Cancer Care Alberta (CCA) is seeking a Senior Program Lead (SPL), Provincial Systems, Programs and Performance (PSPP) to join our Executive Leadership Team. Reporting to the…

AceStack

ServiceNow Implementation Architect

Toronto, ON, Canada

$130,000 to $135,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $135,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Implementation Architect

Location: Toronto, ON (Hybrid)

FTE

Salary - CAD135k/Annum

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

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More about this job

Responsibilities

Serve as the customer's technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and AI approaches. Set delivery standards, review designs and code, guide developers, and produce approved specifications and diagrams for implementation.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with an end-to-end application development background and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and be able to lead offshore developers and communicate clearly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
Customer Communication
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
REST
SOAP
Integration Hub
MID Server
SSO
Oracle Fusion
Workday
Dayforce
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Data Modeling
Offshore Development
Managed Services
Source-to-Pay

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Jobs in Canada