Jobs in Canada

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Added 14 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
…and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical…
Added 14 mins ago
CC
Senior Program Lead, Provincial Systems, Cancer Care Alberta
Cancer Care Alberta
AB · Alberta, Canada
- $71.44 to $128.54 CAD / hour
- Full-time
…continuum? Cancer Care Alberta (CCA) is seeking a Senior Program Lead (SPL), Provincial Systems, Programs and Performance (PSPP) to join our Executive Leadership Team. Reporting to the…
Added 14 mins ago
TH
SPECIALITY ASSISTANT STORE MANAGER- OAKVILLE BURLOAK STORE
The Home Depot Canada
Oakville, ON
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 14 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN, VENTES SPÉCIALES
The Home Depot Canada
Oakville, ON
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 14 mins ago
OI
Associate Director, Architecture
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
Act as the primary architectural link between project delivery and facility maintenance, ensuring seamless transition from project delivery to ongoing operations
Added 14 mins ago
QU
Manager, Professional Administration Services
Queen's University
Kingston, ON
- $94,000 to $123,000 CAD / year
- Full-time
Manage the day-to-day operations of OVPSA professional services, providing leadership and direction for administrative and operational services, setting goals and priorities in…
Added 14 mins ago
O
Lead Client Success Manager
OpenText
Waterloo, ON
- Full-time
As a Lead Client Success Manager at OpenText, you’ll play a key role in helping SaaS clients progress from onboarding to adoption, measurable value realization, renewal and growth. You’ll…
Added 14 mins ago
BS
Senior Trade Marketing Manager
Bushbalm Skincare
Ottawa, ON
- Full-time
…shows up and converts everywhere it is sold. This role will lead retail marketing, promotional strategy, visual merchandising, and B2B trade marketing across our three core consumer…
Added 14 mins ago
M
Manager, Rail Service Design (18 Month Contract)
Metrolinx
Toronto, ON
- Full-time
Lead operations technical oversight in the implementation of new scheduling software to design and deploy new services plans, including testing and assessment of service plans developed by…
Added 14 mins ago
GE
Project Manager
Groundwater Environmental Management Services (GEMS) Inc.
Concord, ON
- Full-time
Own project P&L, tracking budgets, change orders, invoicing, and accounts receivable in coordination with Finance and Operations.
Added 14 mins ago
LC
Senior Manager, Risk Advisory
Loblaw Companies Limited
Brampton, ON
- Full-time
Full-time | Hybrid (4 days in office – usually Brampton, limited travel to other offices in the GTA)
Added 14 mins ago
TT
Senior Financial Accountant
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $76,620 to $107,268 CAD / year
- Full-time
…analyses while collaborating with partners across Finance and Operations. You’ll gain exposure to senior leadership through presentations and cross‑functional discussions, with the…
Added 29 mins ago
PC
Contractor Safety Management Lead
PETRONAS Canada
Calgary, AB
- Full-time
PETRONAS Canada is one of the largest natural gas resource owners in Canada. We have operations in the Montney play in northeast British Columbia and are a partner in LNG Canada. As part of…
Added 29 mins ago
D
Manager, Strategic Initiatives
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Working closely with Clinical, Operations, Finance, Marketing, Communications, IT, clinicians, and practice teams, you will bring analytical clarity and disciplined project leadership to…
Added 29 mins ago
C
Development Manager, Forward Deployed Engineering
Clio
Toronto, ON
- Full-time
As a Manager, Forward Deployed Engineering, you'll lead the team that turns the legal industry's most complex challenges into working software – embedding with our most demanding clients,…
Added 44 mins ago
A
Regional Manager, North
AGLC
AB · Edmonton, AB
- $119,621 to $164,479 CAD / year
- Full-time
Lead Technical Services operations across Northern Alberta, ensuring resources, staffing, and service delivery meet operational objectives.
Added 44 mins ago
RH
Asset Manager
Robert Half
AB · Edmonton, AB
- Full-time
Take ownership of the performance, operations and presentation of a portfolio of premium properties.
Added 44 mins ago
C
Supply Planner (Mandarin)
Collabera
Toronto, ON · Greater Toronto Area, Canada
- $30 to $38 CAD / hour
- Contract
Analyze supplier lead times, safety stock, reorder points, inventory buffers, and long-term capacity requirements.
Added 44 mins ago
J
Sr. Mech and Robotics Tech
JLL
Brampton, ON
- Full-time
As a Sr. Mech & Robotics Tech, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the…
Added 44 mins ago
MP
Director of Engineering, Maintenance & Reliability
Mother Parkers Tea & Coffee
Mississauga, ON
- Full-time
Lead the development, management, and governance of the North American capital budget and project portfolio.
Added 44 mins ago
Temporary Showroom Manager Vancouver, BC
Cosentino
Vancouver, BC
…builds a strong network of local partners, oversees the daily operations of the City Center team, high-quality leads in collaboration with Cosentino’s sales force, and ensures profitable…
Added 44 mins ago
Manager, Strategy
Kepler Group
Toronto, ON
…internal teams meet and exceed clients' goals. They’re home to ad operations, campaign project management, and overarching client…
Added 44 mins ago
S
Mining Project Manager
Stantec
Saskatoon, SK
- Full-time
We have an exciting opportunity for a Mining Project Manager to join our Canada West Energy & Resources team. You will be the key client interface point and will be responsible to ensure…
Added 58 mins ago
N
MRO Buyer
Napoleon
Barrie, ON
- Full-time
…requirements are supplied at the appropriate cost, quality and lead time while supporting operational continuity, supplier performance, inventory availability and total cost improvement.…
Added 58 mins ago
Senior Software Engineer - Search & AI
Guidepoint
Toronto, ON
Design index mappings, analyzers, and tokenizers for expert, company, project, and lead data, including semantic_text and dense_vector fields

AceStack

ServiceNow Implementation Architect

Toronto, ON, Canada

$130,000 to $135,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $135,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Implementation Architect

Location: Toronto, ON (Hybrid)

FTE

Salary - CAD135k/Annum

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and AI approaches. Set delivery standards, review designs and code, guide developers, and produce approved specifications and diagrams for implementation.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with an end-to-end application development background and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and be able to lead offshore developers and communicate clearly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
Customer Communication
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
REST
SOAP
Integration Hub
MID Server
SSO
Oracle Fusion
Workday
Dayforce
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Data Modeling
Offshore Development
Managed Services
Source-to-Pay

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Work requirements

Jobs in Canada