Jobs in Canada

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Added 7 mins ago
Bilingual Senior Specialist, IT Operations Monitoring & Service Insights
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, IT Operations Monitoring & Service Insights position. The primary focus of this role is the hands-on…
Added 7 mins ago
U
Prompt Specialist
Ubisoft
Montreal, QC
- Full-time
As an artificial intelligence (AI) prompt specialist at Ubisoft Montréal, you will contribute to the design of AI features for our games. You’ll support teams in using this technology and…
Added 7 mins ago
UH
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
- Full-time
The primary focus of this role will be to provide administrative support to the Arthritis Program, Low Back Rapid Assessment Clinic and digital support to clinical and non-clinical users of…
Added 7 mins ago
RB
Financial Planning Specialist
Royal Bank of Canada
Waterloo, ON
- Full-time
As an integral member of the RBC Family Office Services team, your role as a Financial Planning Specialist is to work with our advisors to deliver comprehensive, customized financial plans…
Added 7 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 7 mins ago
MD
Senior Systems - Database Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 7 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Saguenay, QC
- Full-time
The Technical Specialist, Project Management based at the Bagotville Military Base, provides project management services to support the delivery of routine to moderately complex…
Added 7 mins ago
D
Operate Contact Center as a Service - Technology Specialist
Deloitte
Toronto, ON
- Full-time
As a Technology Specialist within our Contact Centre and Service Desk Centre of Enablement, you will play a key role in modernizing, supporting and continuously improving the technologies…
Added 7 mins ago
TU
Automation Analyst, Capital Projects
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…from other administrative groups to facilitate application support, enhancement projects, and integration with other enterprise systems. Interacts directly with other university technology…
Added 7 mins ago
IS
Lead Front-End Developer
Iris Software Inc.
Toronto, ON
- Contract
Take end-to-end technical ownership from solution design and development through deployment, production support, and continuous improvement.
Added 22 mins ago
TS
IT Specialist
The State Group
Mississauga, ON
- Full-time
Provide end-user and application support, including installing, configuring, upgrading, and maintaining software and hardware for both on-site and remote users.
Added 22 mins ago
K
Senior MQ for z/OS Systems Programmer / Administrator
Kyndryl
Toronto, ON
- Contract
Ideal Candidate The ideal candidate is a hands-on senior MQ infrastructure specialist who thrives in complex enterprise environments. You are comfortable working independently, resolving…
Added 22 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
Added 22 mins ago
E
FF&E Procurement Specialist
ENSEMBLE
Toronto, ON
- Contract
The FF&E Procurement Specialist – Buyer & Designer is a hybrid role responsible for both the design development and procurement of Furniture, Fixtures & Equipment (FF&E) and Operating…
Added 37 mins ago
R
Financial Planning Specialist
RBC
Waterloo, ON
- Full-time
As an integral member of the RBC Family Office Services team, your role as a Financial Planning Specialist is to work with our advisors to deliver comprehensive, customized financial plans…
Added 52 mins ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
Added 52 mins ago
GD
Systems Engineer, Land C5ISR - Tactical Communications
General Dynamics Missions System International
Calgary, AB
- Full-time
…Engineering Analyst to help shape the evolution of the Land Command Support System (LCSS) network supporting the Canadian Armed Forces’ Land C5ISR-T (Command, Control, Communications,…
Added 1 hour ago
I
Systems Testing/QA Specialist - Senior
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- Contract
…automation framework roadmap Experience selecting tools to support testing and organize any training in tool use for testers Experience coordinating usage and assignment of test environment…
Added 1 hour ago
GD
Systems Engineer, Land C5ISR - Tactical Communications
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
…Engineering Analyst to help shape the evolution of the Land Command Support System (LCSS) network supporting the Canadian Armed Forces’ Land C5ISR-T (Command, Control, Communications,…
Added 1 hour ago
S
Senior Director, Revenue Enablement
Seequent
Vancouver, BC · Canada Vancouver BC Office
- Full-time
This role is based in our Vancouver, BC office. Domestic and international travel may be required to support regional enablement initiatives, leadership alignment, and key GTM events. The…
Added 1 hour ago
MD
Document Management Specialist - Office & Administrative Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · In addition, the applicant must possess a Class D Driver’s License
Added 1 hour ago
K
Technical Talent Acquisition Specialist
Kindsight
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
As Technical Talent Acquisition Specialist, you’ll own full-cycle recruitment for a portfolio of engineering, product and data roles, from intake through offer acceptance. You’ll combine…
Added 1 hour ago
Z
Spécialiste Improvest / Improvest Specialist
Zoetis
Quebec, QC
- Full-time
The Improvest Specialist works with swine production farms and veterinary practices to ensure successful, sustained implementation of the Improvest technology. The role focuses on…
Added 1 hour ago
SM
RQ11688 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 1 hour ago
RH
Desktop Support Specialist
Robert Half
Calgary, AB
- Contract
Our client is seeking a Desktop Support Specialist for a 2-month contract working fully onsite in downtown Calgary. This role will serve as the primary point of contact for approximately 80…

AceStack

ServiceNow Implementation Architect

Toronto, ON, Canada

$130,000 to $135,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $130,000 to $135,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Implementation Architect

Location: Toronto, ON (Hybrid)

FTE

Salary - CAD135k/Annum

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the customer's technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and AI approaches. Set delivery standards, review designs and code, guide developers, and produce approved specifications and diagrams for implementation.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with an end-to-end application development background and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and be able to lead offshore developers and communicate clearly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
Customer Communication
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
REST
SOAP
Integration Hub
MID Server
SSO
Oracle Fusion
Workday
Dayforce
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Data Modeling
Offshore Development
Managed Services
Source-to-Pay

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Work requirements

Jobs in Canada