Jobs in Canada

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Added 5 mins ago
OP
Project Leader- 24 Month Contract
Ontario Power Generation
Thunder Bay, ON
- Contract
Lead end-to-end project management (plan, organize, coordinate, control) in line with PM governance from initiation to closeout.
Added 5 mins ago
S
Electrical Engineer
Suncor
Calgary, AB
- Full-time
Work collaboratively with Operations, Engineering, and other business partners to turn technical and regulatory requirements into practical solutions that support safe, reliable operations
Added 5 mins ago
AC
Vice President, Finance
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Oversees the analysis of economic, business and financial conditions and their impact on the ACU’s operations; makes recommendations as appropriate to enhance performance or to mitigate…
Added 5 mins ago
AC
Vice President, Treasury
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Has the ability to navigate and lead others through conflicting priorities, turning ambiguity into clarity in a fast-changing environment.
Added 5 mins ago
WC
Quality Control Lead
WestRock Company
Mississauga, ON
- Full-time
We are seeking a motivated and experienced Quality Control Lead to support the daily execution of quality, food safety, and compliance activities within our tube manufacturing facility.…
Added 5 mins ago
B
Facilities Specialist
Beanfield
Mont-Royal, QC
- $80,000 to $90,000 CAD / year
- Full-time
We lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own…
Added 5 mins ago
DC
Coordinator, Facility Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Coordinator, Facility Management, provides operations and maintenance services for Client-Partner facilities. The incumbent manages and administers contracts related to facility…
Added 5 mins ago
O
Track Manager
ONxpress
Toronto, ON
- Full-time
Lead field operations across multiple work fronts, ensuring efficient coordination of labour, equipment, and subcontractors
Added 5 mins ago
FN
Security Operations Analyst, Information Security
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Serve as the primary contact with external Security Operations Center (SOC) vendors to monitor SLAs, optimize alerting mechanisms, and ensure timely triage.Take the lead in creating and…
Added 5 mins ago
PF
Vice-président·e, Contrôleur·euse | Vice President, Controller
Power Factors
Brossard, QC
- Contract
Collaborer avec les Opérations des revenus, la Planification et analyse financières (FP&A), les Ventes, les Services professionnels, les Affaires juridiques et d'autres équipes de…
Added 5 mins ago
MN
Procurement Manager
March Networks
Ottawa, ON
- Full-time
In collaboration with the Technical Operations team, engage contract manufacturers early and formally in DFM/DFA by conducting joint design reviews, BOM rationalization, and component risk…
Added 19 mins ago
AA
Engineering Co-op
ALMAG Aluminum
Brampton, ON
- Full-time
Reporting to the Vice President of Operations, the Co-op student is responsible for managing and driving the process of continuous improvement through the development of processes and…
Added 19 mins ago
T
Site Manager
TRIGO
Woodstock, ON
- $65,000 CAD / year
- Full-time
Continuous Improvement, Innovation and Standardization - Lead continuous improvement initiatives by implementing standardized processes, leveraging data and technology, reducing waste, and…
Added 19 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
…and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical…
Added 19 mins ago
MB
Senior Network Analyst
Moby Business
Calgary, AB
- Full-time
We’re hiring a Senior NOC Analyst to be the technical anchor of our Network Operations Center. The job is to keep the network running and to make the NOC better. You’ll lead incident…
Added 19 mins ago
CM
Aviation Technical Trainer
Carter Murray
Montreal, QC
- Full-time
2-5 years of experience as a trainer or in a technical lead role.
Added 19 mins ago
TH
SPECIALITY ASSISTANT STORE MANAGER- OAKVILLE BURLOAK STORE
The Home Depot Canada
Oakville, ON
- Full-time
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Added 19 mins ago
E
Senior Marketing E-Commerce Specialist
EZShop
Montreal, QC
- $60,000 to $85,000 CAD / year
- Full-time
…tight team of about a dozen people across Delivery (360), Web & Operations, and Revenue. Your work is visible and you'll own client results. We also build our own tools, including an…
Added 19 mins ago
TH
DIRECTEUR ADJOINT DE MAGASIN, VENTES SPÉCIALES
The Home Depot Canada
Oakville, ON
- Full-time
Recruiting and placing Sales Associates with the appropriate skills for special order/installs (e.g., technical background, closing and follow-up skills)
Added 19 mins ago
OI
Associate Director, Architecture
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
Build and lead a high-performing architectural technical support function focused on safety, service, innovation, and continuous improvement
Added 19 mins ago
QU
Manager, Professional Administration Services
Queen's University
Kingston, ON
- $94,000 to $123,000 CAD / year
- Full-time
Manage the day-to-day operations of OVPSA professional services, providing leadership and direction for administrative and operational services, setting goals and priorities in…
Added 19 mins ago
O
Lead Client Success Manager
OpenText
Waterloo, ON
- Full-time
As a Lead Client Success Manager at OpenText, you’ll play a key role in helping SaaS clients progress from onboarding to adoption, measurable value realization, renewal and growth. You’ll…
Added 19 mins ago
P
Media Producer, On call
Pelmorex
Oakville, ON
- Full-time
Regular communication with Operations Manager to identify technical problems, issues and any fixes that may make the MP’s duties easier
Added 19 mins ago
M
Manager, Rail Service Design (18 Month Contract)
Metrolinx
Toronto, ON
- Full-time
Lead operations technical oversight in the implementation of new scheduling software to design and deploy new services plans, including testing and assessment of service plans developed by…
Added 19 mins ago
GE
Project Manager
Groundwater Environmental Management Services (GEMS) Inc.
Concord, ON
- Full-time
Lead and align all internal delivery partners; Operations Leads, SMEs, Analysts, and Coordinators - to achieve efficient, standardized execution.

AceStack

ServiceNow Implementation Architect

Toronto, ON, Canada

$130,000 to $135,000 CAD / year · Full-time

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Job details

Pay: $130,000 to $135,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Role: ServiceNow Implementation Architect

Location: Toronto, ON (Hybrid)

FTE

Salary - CAD135k/Annum

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What you will do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What you bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How we will judge success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

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More about this job

Responsibilities

Serve as the customer's technical authority, leading workshops and designing ServiceNow processes, data models, integrations, security, and AI approaches. Set delivery standards, review designs and code, guide developers, and produce approved specifications and diagrams for implementation.

Requirements

Requires experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB, along with an end-to-end application development background and enterprise integration architecture experience. Must hold CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification, and be able to lead offshore developers and communicate clearly with customers.

Skills

ServiceNow Architecture
IT Service Management
IT Operations Management
Common Service Data Model
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Access Control and Security Design
Technical Leadership
Customer Communication
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Now Assist
AI Agents
MCP
REST
SOAP
Integration Hub
MID Server
SSO
Oracle Fusion
Workday
Dayforce
CSA
Certified Implementation Specialist
CAD
CTA
Access Control Lists
Scoped Applications
Configuration Before Code
Data Modeling
Offshore Development
Managed Services
Source-to-Pay

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Work requirements

Jobs in Canada