Find work in Canada.

323,172 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
K
Associate Director - Cloud Technology Advisor
Kyndryl
Calgary, AB · BC
- Full-time
Ability to influence senior stakeholders without direct authority.
Added 22 mins ago
RB
Associate Director, Mid-Market Leveraged Finance, Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
Reporting into a Senior Director, you will support the Mid-Market Leveraged Finance (MMLF) team in realization of the Corporate Client Group’s (CCG) objectives through the structuring,…
Added 2 hours ago
FV
Demand Generation Associate
Forum Ventures
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
Relationship skills: You're comfortable working with customers and internal teams, and you make people feel their time is well spent.
Added 4 hours ago
PC
Salesperson
Providence Canada
Mississauga, ON
- Full-time
…opportunities to advance are real - whether that's moving into a senior sales role, account management, or team…
Added 5 hours ago
UO
Associate Director, Residence Life
University of Victoria
Victoria, BC
- Full-time
The Associate Director, Residence Life (ADRL), is a vital student affairs leader at the University of Victoria. As a student housing and community life professional, the ADRL has…
Added 6 hours ago
PC
External Audit, Senior Associate
Pwc Canada
Winnipeg, MB
- Full-time
As an External Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 6 hours ago
B
Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
As a Senior Accounts Receivable Associate, you will support the Invoice to Cash (I2C) team by serving as the research and resolution engine behind the Collections and Cash Application…
Added 7 hours ago
Retail Sales Associate, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
…an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our…
Added 7 hours ago
HC
Treasury Funding Associate
Hyundai Capital Canada
Toronto, ON
- $52,000 to $78,000 CAD / year
- Full-time
…integral part of the HCCA Treasury team, the Treasury Funding Associate is charged with maintaining medium and long-term liquidity forecasts, supporting new funding facility execution and…
Added 7 hours ago
RT
Business Development Associate
Rival Technologies
Vancouver, BC
- Full-time
Reporting to SVP of Strategy and Development, we’re looking for a curious Business Development Associate to join Rival Technologies. In this role, you’ll help generate leads, book meetings,…
Added 7 hours ago
PC
External Audit, Senior Associate
PwC Canada
Winnipeg, MB
- Full-time
As an External Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 8 hours ago
MP
US Tax Associate
Moodys Private Client
Calgary, AB
- Full-time
Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving
Added 9 hours ago
TS
Senior Associate, Business Development
Thane Stenner - Stenner Wealth Partners+
Vancouver, BC
- Full-time
Support client acquisition and onboarding from initial qualification through account opening and transition to ongoing relationship management.
Added 9 hours ago
UO
Finance Partner
University of Alberta
Edmonton, AB
- Full-time
As a Finance Partner, you will act as a strategic professional advisor to the dean, faculty general manager, or other senior leaders such as Associate Vice President within your portfolio.…
Added 9 hours ago
T
Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
The Audit Manager II supports the Associate Vice President (AVP), Financial Crimes Audit, High Risk Areas and Senior Audit Group Manager, Financial Crimes Audit, High Risk Areas with the…
Added 9 hours ago
M
Pharmacy Contracts & Member Onboarding Specialist (12 month contract)
McKesson
Mississauga, ON
- Full-time
- Align with the Pharmacy Programs team and Senior Associate Client Management to facilitate effective Opening Orders
Added 10 hours ago
S-
Analyst, Corporate Banking, Energy - Calgary, AB
Scotiabank - Global Banking and Markets
Calgary, AB
- Full-time
…transaction banking (including payments, trade finance and cash management); investment banking (including corporate finance and mergers & acquisitions); fixed income and equity…
Added 10 hours ago
K
Consult Associate Partner - Cross Industry
Kyndryl
Toronto, ON
- Full-time
Extensive experience in client engagement and relationship management at the CXO level
Added 10 hours ago
K
Consult Associate Partner-AI
Kyndryl
Toronto, ON
- Full-time
Extensive experience in client engagement and relationship management at the CXO level
Added 10 hours ago
AC
Associate, Investments - Trans-Canada Capital
Air Canada
Montreal, QC
- Full-time
Reporting to the Senior Director, Equity and Alternative Investments, the Associate will contribute across TCC's externally managed portfolios, supporting the team on private market funds,…
Added 11 hours ago
RC
Senior Associate, Process Risk and Controls
RSM Canada
Toronto, ON
- Full-time
…our clients and people to realize their full potential. As a Senior Associate in our growing Risk & Controls Practice, you will have the opportunity to expand your technical and leadership…
Added 11 hours ago
Associate Director Development Student and Campus Experience
University of Guelph
Guelph, ON
The Associate Director of Development, Student & Campus Experience (ADD-SCE), based within Alumni Affairs & Development (AA&D), is a senior fundraising professional charged with securing…
Added 11 hours ago
W
Associate, Financial Planning (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Associate, Financial Planning, supports the delivery of personalized financial…
Added 11 hours ago
PC
Transaction Services Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 11 hours ago
CH
Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
Working closely with the Vice President, Campaign, the Senior Manager, Campaign Operations and frontline fundraisers, the Development Associate will coordinate campaign activity, maintain…

Achievers

Customer Success Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

We are looking for a Customer Success Associate to join our team in Toronto!

As a Customer Success Associate you will be responsible for driving strategy for the Achievers recognition and engagement platform while continuously driving value for our customers. You will play a key role with our customers by promoting product adoption and expansion, highlighting best practices and implementing recognition strategies. If you are passionate about customer success, have a knack for sales and a flare for technology you’ll fit right in!

\nHow you'll Support Customer Success at Achievers:

Provide expertise on the Achievers platform and highlight key features and functionality allowing the customer to execute their employee recognition strategies
Establish measurable goals and KPIs for your customer accounts
Track all implementation and post-implementation adoption activities
Drive usage and adoption of the platform and communicate best practices by hosting virtual meetings
Meet with your customers face-to-face to plan program rollouts and explore cross-functional use cases where Achievers can help meet needs
Connect with your customers to update on outstanding queries, reports and campaigns
Manage a revenue pipeline while up-selling and cross-selling within the existing programs, thinking strategically about account growth, identifying long-term opportunities, and aligning customer success initiatives with broader sales and revenue goals
Lead customer workshops and training around product updates & new features
Provide regular status reports to stakeholders on progress against established goals and manage account escalations
Understand your customers’ requirements and their level of adoption of the Achievers platform to proactively assess risk in upcoming contract renewals
Recognize your peers for being awesome!

Experience we feel will set you up for success:

3+ years of account management experience at a software/SAAS company
Strong business acumen and proven ability to influence decision makers in various sizes of organizations
Individuals who have completed formal sales training through a recognized program are preferred
Proficiency with CRMs such as Salesforce or other force.com platforms
Experience in preparing and delivering presentations targeted to a senior audience
Experience working with mid-market and SMB customers an asset
Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience
Demonstrated analytical skills utilizing Excel and/or PowerPoint to arrange and display relevant information during customer business reviews
Experience managing a sales pipeline and carrying a sales quota
Strong customer-facing skills including expectation management, communication skills, information management
Bachelor's degree
Bilingual English and French is an asset

Why Achievers is a Great Place to Work™

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

Our Customer Success roles follow a defined commission structure that rewards your performance. For this role, the compensation plan follows a 70/30 split for base and commission earnings. The range for the base portion of this role is $64,000 - $74,000 and it reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full-time employees:

✨ Rewards for your impact through our Recognition and Rewards program

🩺 Health Benefits and Life Insurance Coverage beginning on your first day

👶🏼 Parental Leave Top-up

🙌🏼 Employer matched RRSP contributions

🏖️ Flexible Vacation to recharge, so you can bring your best

🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling

🚀 Supported professional development and career growth (Linkedin Learning, mentorship)

👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity

🧘‍♀️ Regular events designed to build connection, belonging, and well-being

🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

Apply About employer

More about this job

Responsibilities

The Customer Success Associate will drive product adoption and recognition strategies while managing revenue pipelines through up-selling and cross-selling. They are responsible for establishing KPIs, conducting customer workshops, and providing regular status reports to stakeholders.

Requirements

Candidates must have 3+ years of account management experience within a SaaS environment and possess strong business acumen. Proficiency in CRM platforms like Salesforce and the ability to deliver presentations to senior audiences are essential.

Skills

Account management
SaaS
Sales
Customer success
CRM
Salesforce
Presentation skills
Analytical skills
Excel
PowerPoint
Strategic planning
Relationship management
Communication skills
Business acumen
Reporting

Benefits

Recognition and rewards program
Health benefits
Life insurance coverage
Parental leave top-up
Flexible vacation
Employee and family assistance program
Professional development
Mentorship
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Customer Success
Account Management
Salesforce
CRM
Revenue Pipeline
Up-selling
Cross-selling
KPIs
Employee Recognition
Product Adoption
Business Acumen
Excel
PowerPoint
Data Analysis
Stakeholder Management
Mid-market
SMB
Hybrid
Liberty Village

Report this job