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C
Retail Sales Manager
Co-operators
AB · MB · SK · BC · Edmonton, AB
- Full-time
…purpose. The best part is that you will work with people that care passionately about you, our clients and our…
Added 1 min ago
Human Resources Business Partner
ATS Automation
ON · Woodbridge, ON
Health Care Benefits + $600 Health Care Spending Account
Added 1 min ago
SM
Supportive Services Supervisor (Licensed Practical Nurse)
St. Michael's Health Group
Edmonton, AB
- Full-time
Receives comments/information from staff and reports to the Home Care Nurse/Clinical Compliance Lead/Manager changes in individual Resident conditions, behaviour, participation in unusual…
Added 1 min ago
VC
Rehabilitation Assistant (Occupational Therapy/Physiotherapy) - Arbutus Care Centre
Vancouver Coastal Health
Vancouver, BC
- $32.84 CAD / hour
- Other
Within the context of a patient/client/resident and family centred care model and in accordance with established vision and values of the organization, this position functions under the…
Added 1 min ago
VC
Coordinator (RN/RPN) - Resident Care - Arbutus Care Centre
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Other
…psychiatric nurses, as well as within a resident and family centered care model and the vision and values of the organization. Provides leadership and guidance to designated staff and…
Added 1 min ago
VC
Music Therapist - Arbutus Care Centre
Vancouver Coastal Health
Vancouver, BC
- $40.19 to $50.2 CAD / hour
- Other
Within the context of a patient/client and family-centred framework and continuum-based care model and in accordance with established standards of professional practice and the vision,…
Added 1 min ago
S
Deployment Specialist
Solink
Remote, Canada
- $47,861 to $60,000 CAD / year
- Full-time
- Remote
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Technical Account Support Specialist
Solink
Remote, Canada
- $65,129 to $81,411 CAD / year
- Full-time
- Remote
Lead with TRUST – We earn it through clarity, consistency, and care.
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Account Executive (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
Stage 2: A 60-minute Google Meet video call with the Sr. Manager, AB Channel Sales
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Recruiter, Healthcare
Felix
Remote, Canada
- Full-time
- Remote
Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health…
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Account Executive (Accounting & Bookkeeping)
Relay
Remote, Canada
- Full-time
- Remote
Stage 2: A 60-minute Google Meet video call with the Sr. Manager, AB Channel Sales
Added 1 min ago
HR
Clerical Support Associate, Operating Room
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital ecosystem includes automated laboratory services,…
Added 1 min ago
HR
Student Nurse Extern, 10 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate…
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Account Manager, Physician Relations
Prenuvo
Vancouver, BC
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing…
Added 1 min ago
BT
Arborist Climber
Bartlett Tree Experts
Ottawa, ON · Navan, ON
- Other
As an Arborist Climber, you will be an integral member of a tree care crew with the primary responsibility of tree climbing and assisting Arborist Crew Leaders in performing all tree and…
Added 1 min ago
BT
Arborist Climber
Bartlett Tree Experts
Delta, BC
- Other
As an Arborist Climber, you will be an integral member of a tree care crew with the primary responsibility of tree climbing and assisting Arborist Crew Leaders in performing all tree and…
Added 1 min ago
BT
Arborist Climbers - Canada
Bartlett Tree Experts
Nanaimo, BC
- Other
Bartlett Tree Experts has been in business for over 110 years. We are the largest family-owned tree care company in North America with over 120 offices in the USA, Canada, and Europe. We…
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R(
Assistant Store Manager - RW&CO
Reitmans (Canada) Ltée/Ltd
Langley (City), BC · Langley, British Columbia
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 min ago
PG
Cabinet Installer
Pro-Claim Group
Richmond, BC
- Full-time
…exceptional benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site CrossFit gym, and even a dog-friendly…
Added 13 mins ago
IP
Group Lead, Electrical
IPS-Integrated Project Services
Vaughan, ON
- Full-time
Assign work to project team members, regularly review progress, and notify the Project Manager of potential scope, schedule, budget, or resource changes.
Added 13 mins ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
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- Internship
…make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can…
Added 13 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Hamilton, ON
- $18.42 to $27.02 CAD / hour
- Full-time
…This is at the heart of everything we do, and we are seeking a Care Coordinator Managerwho shares this same…
Added 13 mins ago
LC
Assistant Store Manager - Fresh
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Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
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Produce Department Manager Full Time Day
No Frills
Spruce Grove, AB
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 13 mins ago
LC
Deli Department Manager
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NB · Kings, NB
- Full-time
…demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We…

Achievers

Manager, Performance Intelligence

Toronto, ON, Canada

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. · Full-time

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Job details

Pay: $119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data.
Job type: Full-time
Experience: 7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Marketplace is the rewards shopping experience within the Achievers platform. Its performance is shaped by a connected set of drivers, including member access, traffic, utilization, conversion, redemption, catalogue relevance, vendor performance, fulfilment reliability and the economics of each transaction.

As Manager, Marketplace Performance Intelligence, you will give Marketplace one clear view of performance and turn intelligence into coordinated action. You will lead Marketplace operational analytics and identify opportunities to improve performance and scalability, own the analytics roadmap and recurring performance routines, and shape executive narratives/decisions.

You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper customer, member and operational evidence. This role is also expected to structure and execute complex analyses that are cross-functional, commercially material, ambiguous or executive-facing.

Success requires strong analytical judgement, commercial curiosity and executive communication. You will work across Marketplace, FP&A, Revenue Operations, Customer Success, Product Marketing, BI, Product Analytics, ProDev and Support to strengthen the analytical foundation, clarify ownership and translate findings into measurable action.

\nHow you'll shape Performance Intelligence at Achievers:Performance Leadership & Planning

Own Marketplace performance priorities and routines, connecting operating drivers, the financial outlook and action.
Define KPIs, targets and benchmarks; govern progress against agreed customer, commercial and operating outcomes.
Synthesize financial, customer and operational evidence into clear implications, recommendations, decisions and owners.
Own the Marketplace performance storyline for operating reviews, including risks, outlook, actions and follow-through.
Distinguish temporary variance from structural change and surface emerging gaps before they become material issues.
Interpret global member, redemption and market trends; identify implications for priorities and catalogue strategy.

Strategic Analysis & Intelligence

Lead cross-functional, commercially material/ambiguous analyses, and build models where no established method exists.
Use SQL, BI and quantitative methods to investigate performance, test assumptions and review logic, code and methods.
Evaluate customer, member, vendor, product and operating trade-offs, using FP&A input where financial insight required.
Apply eCommerce, incentives, analytics and technology research to identify gaps, emerging risks, and opportunities.
Develop concise, decision-ready presentations for opportunities, risks and investments using validated evidence/models.

Analytics Strategy & Scale

Own analytics intake/Service Desk governance; prioritization, capacity, standards and the Marketplace analytics roadmap.
Define data and technology needs with BI, IT and Product Analytics; strengthen access, quality, definitions, documentation.
Clarify feature instrumentation, analytical ownership and outcome measurement with Product Analytics and ProDev.
Prioritize automation, reusable products and self-service capabilities that reduce recurring effort, increase analytical reach.
Build metric literacy, drive use of analytical products and measure timeliness, reusability, decision influence and impact.
Ensure analytical practices meet applicable data-access, privacy and governance requirements.
Govern material analytics initiatives from problem definition through delivery, adoption and outcome assessment.

Performance Improvement & Partnership

Translate recurring issues and findings into clearly owned opportunities based on value, risk, effort and urgency.
Define intended outcomes, align accountable owners and ensure implemented actions are measured/reflected in priorities.
Align financial priorities, inputs and timing with the Finance Manager while preserving FP&A governance and sign-off.
Advise Marketplace and cross-functional leaders on performance drivers, trade-offs, interventions and required decisions.
Resolve competing priorities, dependencies, risks and cross-functional delivery barriers.

Team Leadership

Lead, coach and develop operational analytics talent, embedded FP&A analytics, and improvement partners.
Delegate by expertise and priority, protect specialist capacity and make trade-offs visible to stakeholders.
Hold the team accountable for timely, accurate, reproducible and decision-useful work with measurable impact.
Establish strong practices for documentation, analytical review, knowledge sharing, development and succession.
Create an inclusive, curious and outcome-focused culture that encourages constructive challenge, innovation, learning.

Experience we feel will set you up for success:

7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Bachelor’s degree in a quantitative, business or related field, or equivalent practical experience.
Experience in rewards, recognition, loyalty, incentives, marketplaces or global catalogue environments an asset.
Experience leading analysts/cross-disciplinary teams, including coaching, performance management and development.
Demonstrated ability to structure and execute complex analysis where the question, data or methodology is unclear.
Strong SQL and BI fluency, with experience interrogating complex datasets and reviewing analytical logic and methods.
Familiarity with tools such as Tableau, Power BI, Salesforce, Amplitude, R, Python or Microsoft Power Platform.
Experience with statistical methods, predictive modelling, experimentation or AI-enabled analytics and automation.
Strong financial/commercial fluency, including ability to connect customer and operating behaviour to business decisions.
Experience defining KPI frameworks, analytical standards, data needs and scalable reporting/self-service capabilities.
Excellent written, verbal and presentation skills, with experience advising senior executives and responding to challenge.
Proven ability to influence across Finance, Product, Engineering, BI, Customer Success and Operations.
Independent, practical and solution-oriented judgement, with ability to balance analytical depth, pace and business value.

What Success Looks Like

The build of one trusted Marketplace performance story connecting operating drivers, financial outcomes and action.
Emerging risks and opportunities are identified early, with evidence-based guidance on where intervention will yield value.
Executive audiences receive concise, credible and decision-ready presentations that withstand challenge.
Performance measures, analytical products and reporting routines are trusted, understood and consistently used.
More demand is met through reusable models, automation and self-service rather than repeated manual analysis.
Improvement priorities have clear owners, intended outcomes and measured business impact.
The team delivers timely, high-quality work while increasing analytical maturity and capacity across Marketplace.

Why Achievers is a Great Place to Work™

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full-time employees:

✨ Rewards for your impact through our Recognition and Rewards program

🩺 Health Benefits and Life Insurance Coverage beginning on your first day

👶🏼 Parental Leave Top-up

🙌🏼 Employer matched RRSP contributions

🏖️ Flexible Vacation to recharge, so you can bring your best

🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling

🚀 Supported professional development and career growth (Linkedin Learning, mentorship)

👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity

🧘‍♀️ Regular events designed to build connection, belonging, and well-being

🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

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More about this job

Responsibilities

You will lead Marketplace operational analytics to provide a clear view of performance and translate intelligence into coordinated action. This involves owning the analytics roadmap, defining KPIs, and partnering with Finance to align financial outlooks with operational evidence.

Requirements

Candidates should have 7+ years of experience in commercial analytics, retail, or eCommerce environments with a strong background in SQL and BI tools. A bachelor's degree in a quantitative or business field is required, along with proven ability to lead cross-disciplinary teams and communicate complex insights to executives.

Skills

Commercial analytics
Business performance
SQL
BI
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive modelling
KPI frameworks
Financial fluency
Data governance
Cross-functional leadership
Executive communication

Benefits

Recognition and rewards program
Health benefits
Life insurance coverage
Parental leave top-up
Flexible vacation
Employee and family assistance program
Professional development
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Performance Intelligence
Marketplace
Operational Analytics
FP&A
KPIs
SQL
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive Modelling
eCommerce
Retail
Data Governance
Business Intelligence
Financial Planning
Cross-functional Leadership
Strategic Analysis
Automation
Self-service Analytics
Market Trends
Catalogue Strategy
Performance Management
Executive Reporting
Data Visualization
Statistical Methods
AI-enabled Analytics
Commercial Fluency

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