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Added 13 mins ago
EB
Bilingual Residential Mortgage Underwriter
EQ Bank | Canada's Challenger Bank
Montreal, QC
- Full-time
Added 13 mins ago
Manager, AML/ATF Screening Models and Analytics, Global AML
Scotiabank
Toronto, ON
The Manager, AML/ATF Models and Analytics is responsible for applying sophisticated predictive/analytical modelling techniques and latest AML/ATF rules and scenarios to new models AND for…
Added 13 mins ago
T
Personal Banker Trainee
TD
Langley (District), BC
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 13 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 13 mins ago
H
Manager Trainee
Hertz
Winnipeg, MB
- Full-time
The Manager Trainee program provides hands-on-training in: Sales, Operations, Customer Service, finance, fleet management and people management. This position has a clearly defined career…
Added 26 mins ago
FS
Senior Manager, Project Management Office
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
Manages the provision of portfolio project management consultative services to FSRA leadership, management and program project leads across FSRA to ensure consistency in project management…
Added 27 mins ago
Education & Engagement Consultant
The Canada Life Assurance Company
Hamilton, ON · London, ON · Toronto, ON
Reporting to the National Manager, Education & Engagement, you will be responsible for facilitating group retirement education session(s) and developing education and communication…
Added 27 mins ago
AUDIT ANALYST
City of Toronto
Toronto, ON
Performs assigned audit tests as set out within a defined audit program, obtaining guidance from the supervising manager as needed. The testing could also include validation of…
Added 42 mins ago
S
CORE HCM Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, CORE HCM & Recruitment, the CORE HCM Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC Health…
Added 42 mins ago
SG
Assurance - Senior Associate
Segal GCSE LLP
Toronto, ON · North York, ON
- $70,000 to $100,000 CAD / year
- Full-time
In consultation with the engagement manager plans, organizes, and controls multiple responsibilities and resources to achieve Audit, Review and Notice to Reader engagement objectives.
Added 43 mins ago
Sr Mgr, Acquisition Pricing
Rogers Communications
Moncton, NB · Toronto, ON · Calgary, AB
…Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a…
Added 43 mins ago
UH
Project Manager, Peter Munk Cardiac Centre & Medical Imaging
University Health Network
Toronto, ON
- Contract
Maintain project budget and collaborate regularly with finance team; take remedial action to attain budget and revenue targets in consultation with Manager and Director
Added 43 mins ago
P
Senior Customer Success Manager
Procurify
Remote, Canada
- Full-time
- Remote
…looking for a talented and team-driven Senior Customer Success Manager to join us on our…
Added 57 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our…
Added 57 mins ago
MS
Senior Project Manager
MSZ Systems
Toronto, ON · Greater Toronto Area, Canada
- Contract
Extensive experience as a Senior Project Manager, Program Manager, or Product Manager.
Added 57 mins ago
TP
Financial Controller
The Portfolio Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
5+ years of progressive accounting and finance experience, ideally with previous Accounting Manager, Assistant Controller, or senior accounting leadership experience.
Added 1 hour ago
R
Assistant Branch Manager, Kennedy & Denison Branch
RBC
Markham, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 1 hour ago
A
Manager, Performance Intelligence
Achievers
Toronto, ON
- Full-time
You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper…
Added 1 hour ago
P
Operations Specialist Sr
PNC
Toronto, ON
- Full-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 hour ago
Manager, Model Validation
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Manager, Model Validation reports to the Director, Model Risk Management and supports the delivery of model validation activities across the Bank. The role executes validation…
Added 1 hour ago
T
Senior Personal Banker Trainee - Investing
TD
Vaughan, ON
- Full-time
…within the Assigned District. Upon completion of the training program, we intend to assign you to a position which will be compatible with your training. The timing of this posting will be…
Added 1 hour ago
T
Finance Analyst
TD
Toronto, ON
- Full-time
Provide advice and guidance to Finance Management and/or business partners and appropriate stakeholders on a range of finance accounting / reporting or operational processes
Added 1 hour ago
DH
Supervisor, Winter Programs, PT
Dixon Hall
Toronto, ON
- Part-time
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day…
Added 1 hour ago
DH
Supervisor, Winter Programs, FT
Dixon Hall
Toronto, ON
- Full-time
The Supervisor, Winter Programs reports to the Manager, Winter Programs and is responsible for providing supervisory and operational support to staff while overseeing the day-to-day…
Added 1 hour ago
EB
Manager, Model Validation
EQ Bank
Toronto, ON
- Full-time
The Manager, Model Validation reports to the Director, Model Risk Management and supports the delivery of model validation activities across the Bank. The role executes validation…

Achievers

Manager, Performance Intelligence

Toronto, ON, Canada

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. · Full-time

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Job details

Pay: $119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data.
Job type: Full-time
Experience: 7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Marketplace is the rewards shopping experience within the Achievers platform. Its performance is shaped by a connected set of drivers, including member access, traffic, utilization, conversion, redemption, catalogue relevance, vendor performance, fulfilment reliability and the economics of each transaction.

As Manager, Marketplace Performance Intelligence, you will give Marketplace one clear view of performance and turn intelligence into coordinated action. You will lead Marketplace operational analytics and identify opportunities to improve performance and scalability, own the analytics roadmap and recurring performance routines, and shape executive narratives/decisions.

You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper customer, member and operational evidence. This role is also expected to structure and execute complex analyses that are cross-functional, commercially material, ambiguous or executive-facing.

Success requires strong analytical judgement, commercial curiosity and executive communication. You will work across Marketplace, FP&A, Revenue Operations, Customer Success, Product Marketing, BI, Product Analytics, ProDev and Support to strengthen the analytical foundation, clarify ownership and translate findings into measurable action.

\nHow you'll shape Performance Intelligence at Achievers:Performance Leadership & Planning

Own Marketplace performance priorities and routines, connecting operating drivers, the financial outlook and action.
Define KPIs, targets and benchmarks; govern progress against agreed customer, commercial and operating outcomes.
Synthesize financial, customer and operational evidence into clear implications, recommendations, decisions and owners.
Own the Marketplace performance storyline for operating reviews, including risks, outlook, actions and follow-through.
Distinguish temporary variance from structural change and surface emerging gaps before they become material issues.
Interpret global member, redemption and market trends; identify implications for priorities and catalogue strategy.

Strategic Analysis & Intelligence

Lead cross-functional, commercially material/ambiguous analyses, and build models where no established method exists.
Use SQL, BI and quantitative methods to investigate performance, test assumptions and review logic, code and methods.
Evaluate customer, member, vendor, product and operating trade-offs, using FP&A input where financial insight required.
Apply eCommerce, incentives, analytics and technology research to identify gaps, emerging risks, and opportunities.
Develop concise, decision-ready presentations for opportunities, risks and investments using validated evidence/models.

Analytics Strategy & Scale

Own analytics intake/Service Desk governance; prioritization, capacity, standards and the Marketplace analytics roadmap.
Define data and technology needs with BI, IT and Product Analytics; strengthen access, quality, definitions, documentation.
Clarify feature instrumentation, analytical ownership and outcome measurement with Product Analytics and ProDev.
Prioritize automation, reusable products and self-service capabilities that reduce recurring effort, increase analytical reach.
Build metric literacy, drive use of analytical products and measure timeliness, reusability, decision influence and impact.
Ensure analytical practices meet applicable data-access, privacy and governance requirements.
Govern material analytics initiatives from problem definition through delivery, adoption and outcome assessment.

Performance Improvement & Partnership

Translate recurring issues and findings into clearly owned opportunities based on value, risk, effort and urgency.
Define intended outcomes, align accountable owners and ensure implemented actions are measured/reflected in priorities.
Align financial priorities, inputs and timing with the Finance Manager while preserving FP&A governance and sign-off.
Advise Marketplace and cross-functional leaders on performance drivers, trade-offs, interventions and required decisions.
Resolve competing priorities, dependencies, risks and cross-functional delivery barriers.

Team Leadership

Lead, coach and develop operational analytics talent, embedded FP&A analytics, and improvement partners.
Delegate by expertise and priority, protect specialist capacity and make trade-offs visible to stakeholders.
Hold the team accountable for timely, accurate, reproducible and decision-useful work with measurable impact.
Establish strong practices for documentation, analytical review, knowledge sharing, development and succession.
Create an inclusive, curious and outcome-focused culture that encourages constructive challenge, innovation, learning.

Experience we feel will set you up for success:

7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Bachelor’s degree in a quantitative, business or related field, or equivalent practical experience.
Experience in rewards, recognition, loyalty, incentives, marketplaces or global catalogue environments an asset.
Experience leading analysts/cross-disciplinary teams, including coaching, performance management and development.
Demonstrated ability to structure and execute complex analysis where the question, data or methodology is unclear.
Strong SQL and BI fluency, with experience interrogating complex datasets and reviewing analytical logic and methods.
Familiarity with tools such as Tableau, Power BI, Salesforce, Amplitude, R, Python or Microsoft Power Platform.
Experience with statistical methods, predictive modelling, experimentation or AI-enabled analytics and automation.
Strong financial/commercial fluency, including ability to connect customer and operating behaviour to business decisions.
Experience defining KPI frameworks, analytical standards, data needs and scalable reporting/self-service capabilities.
Excellent written, verbal and presentation skills, with experience advising senior executives and responding to challenge.
Proven ability to influence across Finance, Product, Engineering, BI, Customer Success and Operations.
Independent, practical and solution-oriented judgement, with ability to balance analytical depth, pace and business value.

What Success Looks Like

The build of one trusted Marketplace performance story connecting operating drivers, financial outcomes and action.
Emerging risks and opportunities are identified early, with evidence-based guidance on where intervention will yield value.
Executive audiences receive concise, credible and decision-ready presentations that withstand challenge.
Performance measures, analytical products and reporting routines are trusted, understood and consistently used.
More demand is met through reusable models, automation and self-service rather than repeated manual analysis.
Improvement priorities have clear owners, intended outcomes and measured business impact.
The team delivers timely, high-quality work while increasing analytical maturity and capacity across Marketplace.

Why Achievers is a Great Place to Work™

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full-time employees:

✨ Rewards for your impact through our Recognition and Rewards program

🩺 Health Benefits and Life Insurance Coverage beginning on your first day

👶🏼 Parental Leave Top-up

🙌🏼 Employer matched RRSP contributions

🏖️ Flexible Vacation to recharge, so you can bring your best

🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling

🚀 Supported professional development and career growth (Linkedin Learning, mentorship)

👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity

🧘‍♀️ Regular events designed to build connection, belonging, and well-being

🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

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More about this job

Responsibilities

You will lead Marketplace operational analytics to provide a clear view of performance and translate intelligence into coordinated action. This involves owning the analytics roadmap, defining KPIs, and partnering with Finance to align financial outlooks with operational evidence.

Requirements

Candidates should have 7+ years of experience in commercial analytics, retail, or eCommerce environments with a strong background in SQL and BI tools. A bachelor's degree in a quantitative or business field is required, along with proven ability to lead cross-disciplinary teams and communicate complex insights to executives.

Skills

Commercial analytics
Business performance
SQL
BI
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive modelling
KPI frameworks
Financial fluency
Data governance
Cross-functional leadership
Executive communication

Benefits

Recognition and rewards program
Health benefits
Life insurance coverage
Parental leave top-up
Flexible vacation
Employee and family assistance program
Professional development
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Performance Intelligence
Marketplace
Operational Analytics
FP&A
KPIs
SQL
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive Modelling
eCommerce
Retail
Data Governance
Business Intelligence
Financial Planning
Cross-functional Leadership
Strategic Analysis
Automation
Self-service Analytics
Market Trends
Catalogue Strategy
Performance Management
Executive Reporting
Data Visualization
Statistical Methods
AI-enabled Analytics
Commercial Fluency

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