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Added 3 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Specialist Services: One of the pediatricians does outreach clinics in Hope (50km east of Chilliwack) to serve the large geographical areas served by the hospital. One of the pediatricians…
Added 3 hours ago
AS
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
- Full-time
Ongoing learning and career development: Continuous learning opportunities and clearly defined pathways for professional growth across the organization
Added 4 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 4 hours ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Supporting employee development, training, quality assurance and continuous learning initiatives;
Added 4 hours ago
TM
Marketing Technology Specialist - 14 Month Contract
Trudell Medical International
London, ON
- Contract
Support development of business cases for platform investments and timing for implementation, including integrations
Added 5 hours ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Vancouver, BC · Edmonton, AB · Calgary, AB
- Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in…
Added 6 hours ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 6 hours ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities? Becoming a…
Added 6 hours ago
TH
Nurse Practitioner (Casual) - M TDB Virt Care
Trillium Health Partners
ON · ON, Canada
- Part-time
…Optimizing Patient Experience (SCOPE) program; medical assessment and treatment in collaboration with the Community Paramedicine Program, virtual specialist care to nursing homes, and to…
Added 7 hours ago
MH
Financial Specialist
Milton Hydro Distribution Inc.
Milton, ON
- Full-time
Opportunities for learning, development and growth
Added 7 hours ago
AC
BIM Specialist
AME Consulting Group Ltd
Vancouver, BC · Calgary, AB
- $75,000 to $90,000 CAD / year
We are looking for a BIM Specialist to join our Calgary or Vancouver office. In this role, you will be responsible for developing, maintaining, and coordinating Building Information Models…
Added 7 hours ago
Specialist, CAPA
Velan Inc.
Montreal, QC
In addition to meaningful work that matches your ambitions and provides diverse learning opportunities, joining Velan means becoming part of a passionate team and enjoying exceptional…
Added 7 hours ago
L
Visual Merchandising Specialist | Avalon Mall
lululemon
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Provide direct feedback and in-the-moment training related to brand standards, product placement, and visual display techniques to support team members ongoing learning and development.
Added 7 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Contribute to the development, implementation, and continuous improvement of administrative processes, procedures, and guidelines, including reporting processes related to student…
Added 7 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Contribute to the development, implementation, and continuous improvement of administrative processes, procedures, and guidelines, including reporting processes related to student…
Added 7 hours ago
WS
Business Support Specialist - Bilingual - (Fixed Term Until February 2, 2027)
WCG Services
Ottawa, ON
- Full-time
Ongoing learning and development opportunities
Added 7 hours ago
J
Customer Success Specialist, Entry Level
Jobright.ai
Canada
- Full-time
Jobright is an AI-powered job search agent that simplifies the job search process and helps users achieve better job outcomes. The Customer Success Specialist helps customers adopt the…
Added 8 hours ago
SC
Senior Integrated Marketing Specialist (Contract)
Staples Canada
Richmond Hill, ON
- $64,300 to $80,350 USD / year
- Full-time
The Senior Integrated Marketing Specialist will support the Integrated Marketing team in partnering with the business units and channels within Staples to create and execute world class…
Added 9 hours ago
CP
Clinical Psychologist
Cheswold Park Hospital
Halifax, NS
- Part-time
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also…
Added 9 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in…
Added 9 hours ago
IF
Inside sales specialist
iA Financial Group (Industrial Alliance)
Toronto, ON
- Temporary
Are you driven by sales support and relationship management and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?…
Added 9 hours ago
OH
Registered Nurse- Specialist, Clinical Responder (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession.
Added 9 hours ago
IF
Inside Sales Specialist
iA Financial Group (Industrial Alliance)
Toronto, ON
- Full-time
As a Inside Sales Specialist, you will play a key role in supporting Sales Directors, associates, and MGA advisors by streamlining administrative and sales processes, facilitating…
Added 9 hours ago
AG
BIM Specialist
AME Group
Calgary, AB
- $75,000 to $90,000 CAD / year
- Full-time
We are looking for a BIM Specialist to join our Calgary office. In this role, you will be responsible for developing, maintaining, and coordinating Building Information Models and digital…
Added 10 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in…

Achievers

Manager, Performance Intelligence

Toronto, ON, Canada

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. · Full-time

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Job details

Pay: $119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data.
Job type: Full-time
Experience: 7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Marketplace is the rewards shopping experience within the Achievers platform. Its performance is shaped by a connected set of drivers, including member access, traffic, utilization, conversion, redemption, catalogue relevance, vendor performance, fulfilment reliability and the economics of each transaction.

As Manager, Marketplace Performance Intelligence, you will give Marketplace one clear view of performance and turn intelligence into coordinated action. You will lead Marketplace operational analytics and identify opportunities to improve performance and scalability, own the analytics roadmap and recurring performance routines, and shape executive narratives/decisions.

You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper customer, member and operational evidence. This role is also expected to structure and execute complex analyses that are cross-functional, commercially material, ambiguous or executive-facing.

Success requires strong analytical judgement, commercial curiosity and executive communication. You will work across Marketplace, FP&A, Revenue Operations, Customer Success, Product Marketing, BI, Product Analytics, ProDev and Support to strengthen the analytical foundation, clarify ownership and translate findings into measurable action.

\nHow you'll shape Performance Intelligence at Achievers:Performance Leadership & Planning

Own Marketplace performance priorities and routines, connecting operating drivers, the financial outlook and action.
Define KPIs, targets and benchmarks; govern progress against agreed customer, commercial and operating outcomes.
Synthesize financial, customer and operational evidence into clear implications, recommendations, decisions and owners.
Own the Marketplace performance storyline for operating reviews, including risks, outlook, actions and follow-through.
Distinguish temporary variance from structural change and surface emerging gaps before they become material issues.
Interpret global member, redemption and market trends; identify implications for priorities and catalogue strategy.

Strategic Analysis & Intelligence

Lead cross-functional, commercially material/ambiguous analyses, and build models where no established method exists.
Use SQL, BI and quantitative methods to investigate performance, test assumptions and review logic, code and methods.
Evaluate customer, member, vendor, product and operating trade-offs, using FP&A input where financial insight required.
Apply eCommerce, incentives, analytics and technology research to identify gaps, emerging risks, and opportunities.
Develop concise, decision-ready presentations for opportunities, risks and investments using validated evidence/models.

Analytics Strategy & Scale

Own analytics intake/Service Desk governance; prioritization, capacity, standards and the Marketplace analytics roadmap.
Define data and technology needs with BI, IT and Product Analytics; strengthen access, quality, definitions, documentation.
Clarify feature instrumentation, analytical ownership and outcome measurement with Product Analytics and ProDev.
Prioritize automation, reusable products and self-service capabilities that reduce recurring effort, increase analytical reach.
Build metric literacy, drive use of analytical products and measure timeliness, reusability, decision influence and impact.
Ensure analytical practices meet applicable data-access, privacy and governance requirements.
Govern material analytics initiatives from problem definition through delivery, adoption and outcome assessment.

Performance Improvement & Partnership

Translate recurring issues and findings into clearly owned opportunities based on value, risk, effort and urgency.
Define intended outcomes, align accountable owners and ensure implemented actions are measured/reflected in priorities.
Align financial priorities, inputs and timing with the Finance Manager while preserving FP&A governance and sign-off.
Advise Marketplace and cross-functional leaders on performance drivers, trade-offs, interventions and required decisions.
Resolve competing priorities, dependencies, risks and cross-functional delivery barriers.

Team Leadership

Lead, coach and develop operational analytics talent, embedded FP&A analytics, and improvement partners.
Delegate by expertise and priority, protect specialist capacity and make trade-offs visible to stakeholders.
Hold the team accountable for timely, accurate, reproducible and decision-useful work with measurable impact.
Establish strong practices for documentation, analytical review, knowledge sharing, development and succession.
Create an inclusive, curious and outcome-focused culture that encourages constructive challenge, innovation, learning.

Experience we feel will set you up for success:

7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Bachelor’s degree in a quantitative, business or related field, or equivalent practical experience.
Experience in rewards, recognition, loyalty, incentives, marketplaces or global catalogue environments an asset.
Experience leading analysts/cross-disciplinary teams, including coaching, performance management and development.
Demonstrated ability to structure and execute complex analysis where the question, data or methodology is unclear.
Strong SQL and BI fluency, with experience interrogating complex datasets and reviewing analytical logic and methods.
Familiarity with tools such as Tableau, Power BI, Salesforce, Amplitude, R, Python or Microsoft Power Platform.
Experience with statistical methods, predictive modelling, experimentation or AI-enabled analytics and automation.
Strong financial/commercial fluency, including ability to connect customer and operating behaviour to business decisions.
Experience defining KPI frameworks, analytical standards, data needs and scalable reporting/self-service capabilities.
Excellent written, verbal and presentation skills, with experience advising senior executives and responding to challenge.
Proven ability to influence across Finance, Product, Engineering, BI, Customer Success and Operations.
Independent, practical and solution-oriented judgement, with ability to balance analytical depth, pace and business value.

What Success Looks Like

The build of one trusted Marketplace performance story connecting operating drivers, financial outcomes and action.
Emerging risks and opportunities are identified early, with evidence-based guidance on where intervention will yield value.
Executive audiences receive concise, credible and decision-ready presentations that withstand challenge.
Performance measures, analytical products and reporting routines are trusted, understood and consistently used.
More demand is met through reusable models, automation and self-service rather than repeated manual analysis.
Improvement priorities have clear owners, intended outcomes and measured business impact.
The team delivers timely, high-quality work while increasing analytical maturity and capacity across Marketplace.

Why Achievers is a Great Place to Work™

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full-time employees:

✨ Rewards for your impact through our Recognition and Rewards program

🩺 Health Benefits and Life Insurance Coverage beginning on your first day

👶🏼 Parental Leave Top-up

🙌🏼 Employer matched RRSP contributions

🏖️ Flexible Vacation to recharge, so you can bring your best

🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling

🚀 Supported professional development and career growth (Linkedin Learning, mentorship)

👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity

🧘‍♀️ Regular events designed to build connection, belonging, and well-being

🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

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More about this job

Responsibilities

You will lead Marketplace operational analytics to provide a clear view of performance and translate intelligence into coordinated action. This involves owning the analytics roadmap, defining KPIs, and partnering with Finance to align financial outlooks with operational evidence.

Requirements

Candidates should have 7+ years of experience in commercial analytics, retail, or eCommerce environments with a strong background in SQL and BI tools. A bachelor's degree in a quantitative or business field is required, along with proven ability to lead cross-disciplinary teams and communicate complex insights to executives.

Skills

Commercial analytics
Business performance
SQL
BI
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive modelling
KPI frameworks
Financial fluency
Data governance
Cross-functional leadership
Executive communication

Benefits

Recognition and rewards program
Health benefits
Life insurance coverage
Parental leave top-up
Flexible vacation
Employee and family assistance program
Professional development
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Performance Intelligence
Marketplace
Operational Analytics
FP&A
KPIs
SQL
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive Modelling
eCommerce
Retail
Data Governance
Business Intelligence
Financial Planning
Cross-functional Leadership
Strategic Analysis
Automation
Self-service Analytics
Market Trends
Catalogue Strategy
Performance Management
Executive Reporting
Data Visualization
Statistical Methods
AI-enabled Analytics
Commercial Fluency

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