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Added 1 min ago
CN
Manager, Innovation and Commercialization
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
…yourself leading the commercialization of innovative technologies and services that drive real-world impact? Does the idea of shaping strategic partnerships, growing external business, and…
Added 3 mins ago
JI
Gatehouse Associate
J.D. Irving, Limited
Truro, NS
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 3 mins ago
K
Project Manager, IT
KPMG
Toronto, ON · ON · Vaughan, Ontario
- Full-time
KPMG’s Information Technology Services department is looking for a Project Manager to be part of the Project Services team. The Project Services team provides project management, business…
Added 17 mins ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Ottawa, ON
- $130,000 to $165,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 17 mins ago
GD
Program Manager, International TacCIS
General Dynamics Mission Systems–Canada
Calgary, AB
- $130,000 to $165,000 CAD / year
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 19 mins ago
Assurance Facilitator Excellence Manager (18-Month Contract)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
Working with Audit leadership, Professional Practice, subject-matter resources and Learning teams, the Manager will set standards and oversee the facilitator lifecycle - from facilitator…
Added 19 mins ago
Junior Business Analyst
Government of Alberta
AB
Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification. To learn more about us, please visit:…
Added 19 mins ago
BU
Animal Care Technician
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight…
Added 19 mins ago
Quality Supervisor
Aecon
Kincardine, ON
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 19 mins ago
J
Senior Project Manager
JLL
Edmonton, AB · Calgary, AB
- Full-time
JLL's Project and Development Services (PDS) is a global team of professionals who deliver comprehensive project and program management solutions across the entire real estate lifecycle.…
Added 32 mins ago
AC
Reliability Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Working closely with Development Engineering, Mechanical Integrity Engineering, Program Management, NPI Engineering, Quality, Manufacturing, suppliers, and customers, the Reliability…
Added 32 mins ago
PC
Technical Support Team Lead
Powerhouse Controls Ltd
Cambridge, ON
- Full-time
Powerhouse Controls is on the hunt for individuals who embody the spirit of innovation, collaboration, and integrity. We're not just seeking employees; we're searching for trailblazers who…
Added 33 mins ago
UH
Project Manager - Digital PMO
University Health Network
Toronto, ON
- Contract
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western…
Added 33 mins ago
Q
Sales Development (SDR) Manager
Quadient
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
…relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an…
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
London, ON · Fanshawe East, London, ON
- $19 to $21 CAD / hour
- Part-time
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Added 33 mins ago
I
Research and Development Technician
Intersand
Boucherville, QC
- Full-time
Reporting to the R&D Manager, the Research and Development Technician conducts and documents tests to evaluate new raw materials, formulations, and process technologies for both traditional…
Added 47 mins ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
Develop new features and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
Added 47 mins ago
T
Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 47 mins ago
ZL
Lead of Launch Management 73621
ZF LIFETEC
Midland, ON
- Full-time
At ZF LIFETEC, we save lives through cutting-edge technology. With over 60 years of automotive safety innovation, we blend start-up agility with corporate stability to drive meaningful…
Added 47 mins ago
LT
Account Manager
Longterm Technology Services
London, ON
- Full-time
Longterm Technology Services is seeking a highly motivated and technically proficient Technical Sales Representative to act as a trusted consultant to our manufacturing and industrial…
Added 49 mins ago
P
IT Security Analyst
PayByPhone
Vancouver, BC
- Full-time
At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We…
Added 1 hour ago
S
Senior Retail Sales Consultant - PartTime - Mayfair Centre, BC
Swarovski
Victoria, BC
- Part-time
Digitally savvy and comfortable using retail technology
Added 1 hour ago
SL
Information Technology Audit Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
The Information Technology (IT) Audit Manager is a role within IA that will report to the Director (IT Digital and Data), within Internal Audit. The incumbent will support the execution of…
Added 1 hour ago
M
Product Business Analyst Intern - Winter 2027
McKesson
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Product Innovation, the Business Analyst will play a key role in shaping and delivering a new digital platform within McKesson Canada's Specialty Health…
Added 1 hour ago
Q
Sales Development (SDR) Manager
Quadient
Markham, ON
- $90,000 to $130,000 CAD / year
- Full-time
…relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an…

Achievers

Manager, Performance Intelligence

Toronto, ON, Canada

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. · Full-time

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Job details

Pay: $119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data.
Job type: Full-time
Experience: 7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

The Marketplace is the rewards shopping experience within the Achievers platform. Its performance is shaped by a connected set of drivers, including member access, traffic, utilization, conversion, redemption, catalogue relevance, vendor performance, fulfilment reliability and the economics of each transaction.

As Manager, Marketplace Performance Intelligence, you will give Marketplace one clear view of performance and turn intelligence into coordinated action. You will lead Marketplace operational analytics and identify opportunities to improve performance and scalability, own the analytics roadmap and recurring performance routines, and shape executive narratives/decisions.

You will work in close partnership with the Finance Manager, Marketplace through a formal dotted-line relationship, connecting FP&A’s official financial outlook and governance with deeper customer, member and operational evidence. This role is also expected to structure and execute complex analyses that are cross-functional, commercially material, ambiguous or executive-facing.

Success requires strong analytical judgement, commercial curiosity and executive communication. You will work across Marketplace, FP&A, Revenue Operations, Customer Success, Product Marketing, BI, Product Analytics, ProDev and Support to strengthen the analytical foundation, clarify ownership and translate findings into measurable action.

\nHow you'll shape Performance Intelligence at Achievers:Performance Leadership & Planning

Own Marketplace performance priorities and routines, connecting operating drivers, the financial outlook and action.
Define KPIs, targets and benchmarks; govern progress against agreed customer, commercial and operating outcomes.
Synthesize financial, customer and operational evidence into clear implications, recommendations, decisions and owners.
Own the Marketplace performance storyline for operating reviews, including risks, outlook, actions and follow-through.
Distinguish temporary variance from structural change and surface emerging gaps before they become material issues.
Interpret global member, redemption and market trends; identify implications for priorities and catalogue strategy.

Strategic Analysis & Intelligence

Lead cross-functional, commercially material/ambiguous analyses, and build models where no established method exists.
Use SQL, BI and quantitative methods to investigate performance, test assumptions and review logic, code and methods.
Evaluate customer, member, vendor, product and operating trade-offs, using FP&A input where financial insight required.
Apply eCommerce, incentives, analytics and technology research to identify gaps, emerging risks, and opportunities.
Develop concise, decision-ready presentations for opportunities, risks and investments using validated evidence/models.

Analytics Strategy & Scale

Own analytics intake/Service Desk governance; prioritization, capacity, standards and the Marketplace analytics roadmap.
Define data and technology needs with BI, IT and Product Analytics; strengthen access, quality, definitions, documentation.
Clarify feature instrumentation, analytical ownership and outcome measurement with Product Analytics and ProDev.
Prioritize automation, reusable products and self-service capabilities that reduce recurring effort, increase analytical reach.
Build metric literacy, drive use of analytical products and measure timeliness, reusability, decision influence and impact.
Ensure analytical practices meet applicable data-access, privacy and governance requirements.
Govern material analytics initiatives from problem definition through delivery, adoption and outcome assessment.

Performance Improvement & Partnership

Translate recurring issues and findings into clearly owned opportunities based on value, risk, effort and urgency.
Define intended outcomes, align accountable owners and ensure implemented actions are measured/reflected in priorities.
Align financial priorities, inputs and timing with the Finance Manager while preserving FP&A governance and sign-off.
Advise Marketplace and cross-functional leaders on performance drivers, trade-offs, interventions and required decisions.
Resolve competing priorities, dependencies, risks and cross-functional delivery barriers.

Team Leadership

Lead, coach and develop operational analytics talent, embedded FP&A analytics, and improvement partners.
Delegate by expertise and priority, protect specialist capacity and make trade-offs visible to stakeholders.
Hold the team accountable for timely, accurate, reproducible and decision-useful work with measurable impact.
Establish strong practices for documentation, analytical review, knowledge sharing, development and succession.
Create an inclusive, curious and outcome-focused culture that encourages constructive challenge, innovation, learning.

Experience we feel will set you up for success:

7+ years of experience in commercial analytics, business performance, eCommerce, retail, or related environment.
Bachelor’s degree in a quantitative, business or related field, or equivalent practical experience.
Experience in rewards, recognition, loyalty, incentives, marketplaces or global catalogue environments an asset.
Experience leading analysts/cross-disciplinary teams, including coaching, performance management and development.
Demonstrated ability to structure and execute complex analysis where the question, data or methodology is unclear.
Strong SQL and BI fluency, with experience interrogating complex datasets and reviewing analytical logic and methods.
Familiarity with tools such as Tableau, Power BI, Salesforce, Amplitude, R, Python or Microsoft Power Platform.
Experience with statistical methods, predictive modelling, experimentation or AI-enabled analytics and automation.
Strong financial/commercial fluency, including ability to connect customer and operating behaviour to business decisions.
Experience defining KPI frameworks, analytical standards, data needs and scalable reporting/self-service capabilities.
Excellent written, verbal and presentation skills, with experience advising senior executives and responding to challenge.
Proven ability to influence across Finance, Product, Engineering, BI, Customer Success and Operations.
Independent, practical and solution-oriented judgement, with ability to balance analytical depth, pace and business value.

What Success Looks Like

The build of one trusted Marketplace performance story connecting operating drivers, financial outcomes and action.
Emerging risks and opportunities are identified early, with evidence-based guidance on where intervention will yield value.
Executive audiences receive concise, credible and decision-ready presentations that withstand challenge.
Performance measures, analytical products and reporting routines are trusted, understood and consistently used.
More demand is met through reusable models, automation and self-service rather than repeated manual analysis.
Improvement priorities have clear owners, intended outcomes and measured business impact.
The team delivers timely, high-quality work while increasing analytical maturity and capacity across Marketplace.

Why Achievers is a Great Place to Work™

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

$119,000 - $145,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team.

Benefits and Perks for permanent full-time employees:

✨ Rewards for your impact through our Recognition and Rewards program

🩺 Health Benefits and Life Insurance Coverage beginning on your first day

👶🏼 Parental Leave Top-up

🙌🏼 Employer matched RRSP contributions

🏖️ Flexible Vacation to recharge, so you can bring your best

🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling

🚀 Supported professional development and career growth (Linkedin Learning, mentorship)

👏🏼 Employee-Led Employee Resource Groups that celebrate our diversity

🧘‍♀️ Regular events designed to build connection, belonging, and well-being

🇨🇦 Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

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More about this job

Responsibilities

You will lead Marketplace operational analytics to provide a clear view of performance and translate intelligence into coordinated action. This involves owning the analytics roadmap, defining KPIs, and partnering with Finance to align financial outlooks with operational evidence.

Requirements

Candidates should have 7+ years of experience in commercial analytics, retail, or eCommerce environments with a strong background in SQL and BI tools. A bachelor's degree in a quantitative or business field is required, along with proven ability to lead cross-disciplinary teams and communicate complex insights to executives.

Skills

Commercial analytics
Business performance
SQL
BI
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive modelling
KPI frameworks
Financial fluency
Data governance
Cross-functional leadership
Executive communication

Benefits

Recognition and rewards program
Health benefits
Life insurance coverage
Parental leave top-up
Flexible vacation
Employee and family assistance program
Professional development
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Performance Intelligence
Marketplace
Operational Analytics
FP&A
KPIs
SQL
Tableau
Power BI
Salesforce
Amplitude
R
Python
Predictive Modelling
eCommerce
Retail
Data Governance
Business Intelligence
Financial Planning
Cross-functional Leadership
Strategic Analysis
Automation
Self-service Analytics
Market Trends
Catalogue Strategy
Performance Management
Executive Reporting
Data Visualization
Statistical Methods
AI-enabled Analytics
Commercial Fluency

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