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Added 5 mins ago
NG
Normet Technical Specialist - North America
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Sudbury, ON · Lively
- Full-time
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SA
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BC
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To participate in the In-School Team process and the IPRC process as directed by the Principal and Student Service Coordinator;
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Added 35 mins ago
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Acne Studios

Client Advisor - Full Time

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone’s contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

We are looking for a full-time Client Advisor for our Acne Studios Oakridge Park store. As Client Advisor at Acne Studios you will work collaboratively with your team to establish and nurture loyal and engaging customer relationships, drive sales and positive business outcomes in which your service and attentiveness take center stage.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

Your main contribution will be to care for our customers in the store but also through the whole customer cycle. To ensure your success in this role, we provide training and coaching in luxury sales, service, and clienteling, according to our cutting-edge approach to client experience. You take care of our valued customers at the store and will play a vital role in delivering an excellent customer experience by:

Managing and executing omni channel services
Welcoming and guiding customers through a smooth customer cycle tending to all details and providing them with the best-in-class client experience
Achieving sales, conversion, and clienteling targets
Upholding administrative procedures and skillfully managing our inventory

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. You enjoy working as a team and you embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If these qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

Interpersonal and communication skills to provide excellent service and build strong relationships with customers
Ability to identify customer needs, cross-sell products, and close sales to achieve individual and store sales targets
Responsive with an ability to resolve customer concerns or issues in a professional manner

Specific experience and knowledge for this role:

Previous customer-facing role within the retail or hospitality industry
Proven ability to drive sales and exceptional customer service
Customer relationship management (CRM) and clienteling
Fluent in English, which is a prerequisite for this position (and additional languages based on the market requirements).

The hourly compensation range is $19-23, plus commission and company benefits. Actual compensation will be based on experience, skill and internal alignment

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.

We may perform background checks for this position.

Apply About employer

More about this job

Responsibilities

Deliver attentive, high-quality customer service throughout the customer journey, including managing omnichannel services and building lasting client relationships. Meet sales, conversion, and clienteling targets while following administrative procedures and managing inventory.

Requirements

Candidates should have experience in a customer-facing retail or hospitality role, a proven ability to drive sales, and strong customer service and clienteling skills. They should communicate effectively, identify customer needs, cross-sell and close sales, resolve concerns professionally, and be fluent in English.

Skills

Customer Service
Sales
Clienteling
Omnichannel Services
Customer Needs Assessment
Cross-Selling
Sales Closing
Relationship Building
Communication
Inventory Management
Administrative Procedures
Problem Resolution
Teamwork
Attention to Detail
English Fluency

Benefits

Company Benefits
Commission

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Customer Experience
Customer Service
Sales
Clienteling
Omnichannel Services
Customer Cycle
Sales Targets
Conversion Targets
Customer Relationships
Cross-Selling
Sales Closing
Inventory Management
Administrative Procedures
Retail
Hospitality
Team Collaboration
Communication
English

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