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Added 2 mins ago
UO
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Human Resource Advisor - Bilingual (4-Month Contract)
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The HR Advisor will help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program…
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Acosta Group

Human Resource Advisor - Bilingual (4-Month Contract)

Mississauga, ON, Canada

Salary Range: $54700.00 - $68400.00 · Contract

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Job details

Pay: Salary Range: $54700.00 - $68400.00
Job type: Contract
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Description

The HR Advisor will help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program design, process and policy design and improvement, investigation and utilization of best practices, implementation and oversight. Also provides oversight for local site/business unit needs in the areas of employee engagement, employee relations, change management and execution of HR core processes (where appropriate).

Responsibilities

Provides oversight and support for local site / business unit needs in the areas of employee engagement, employee relations, change management, local training delivery, data gathering and documentation and community relations;
May provide core process consultation or execution support in complex work environments or to multiple geographies or business units;
Manages complex employee relations matters including investigations, escalations, remediation and process management;
Partners with CoE leaders to develop or refresh company policies to ensure compliance;
Conduct internal analysis to simply, harmonize and centralize company practices to align to policies and ensure consistent and equitable treatment;
Develop roadmap and implementation plan to transform existing employee relations communication, reporting and compliance vehicles to a more leverage enterprise insource or outsource model;
Support CHRO or VP Legal to develop and deliver internal presentations or stakeholder interviews to support transformation of employee relations solution;
Supports the planning, sequencing and execution of local change initiatives;
Ensures the ongoing sustainment of the HR Service Delivery model;
Coaches and supports line managers in driving the business and creating greater organizational health; and
Other miscellaneous duties assigned.

Qualifications

Education

Bachelor of Arts Degree

Work Experience

Minimum of 5+ years HR generalist experience with specific competence in effectively managing complex labor or employee relations environments and demonstrated experience effectively leading teams and/or successfully implementing change management.

Knowledge, Skills And Abilities

Bilingual (Quebec French/English) required.
Knowledge of different employee advocacy approaches, programs, tools, etc. that ensure compliance and develop organization employee relations capability
Led complex employee investigations, supported external arbitration hearings as HR company rep or labor relations experience
Change management approaches, methodologies and tools
Data Analysis and process management skills
Conducted employee relations, investigation or policy awareness training
Able to conduct training Must be proficient in Excel, Word and presentation software.
Excellent interpersonal, organizational, communication, presentation skills.
Knowledge of Human Resources policies and procedures and effective daily application.
Able to facilitate in meetings where emotions may be high.
Possess sound judgment and ability to listen, assess problems and arrive at good logical conclusions that achieve an appropriate balance between sound HR practices and business needs.
Credible, professional, and high executive maturity
Work effectively and efficiently in a matrix management environment.

Physical Requirements

Sit for extended periods (typically 6+ hours per day).
Use a computer, including keyboard and mouse, for prolonged periods.
Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).
Reach, bend, or stoop occasionally to access files or office materials.
Maintain focus and attention for long periods of desk-based work.
Follow clear directions.
Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

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About Us

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

\#DiscoverYourPath

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Acosta CA Sales and Marketing

Salary Range: $54700.00 - $68400.00

Company: Premium Retail Services (Canada), Inc.

Req ID: 44074

Employer Description: CAN\PREMIUM\RS\EMP\DESC

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More about this job

Responsibilities

Design and lead the implementation of an employee engagement and dispute resolution program, including benchmarking, policy and process design, implementation, and oversight. Manage complex employee relations matters and support local change initiatives, HR service delivery, manager coaching, training, and organizational improvement.

Requirements

Requires a bachelor’s degree and at least five years of HR generalist experience, including complex employee or labor relations work and experience leading teams or implementing change. Quebec French-English bilingualism is required, along with investigation, change management, data analysis, training, communication, and Microsoft Office skills.

Skills

Employee Relations
Employee Engagement
Change Management
Employee Investigations
Labor Relations
Policy Development
Process Management
Data Analysis
Training Delivery
Conflict Resolution
Stakeholder Communication
Presentation Skills
Microsoft Excel
Microsoft Word
Bilingual French-English Communication
Matrix Management

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Relations
Employee Engagement
Dispute Resolution
Labor Relations
Employee Investigations
Arbitration
Change Management
HR Service Delivery
Policy Development
Process Improvement
Benchmarking
Compliance
Data Analysis
Process Management
Training Delivery
Stakeholder Interviews
Community Relations
Organizational Health
Microsoft Excel
Microsoft Word
Presentation Software
Quebec French
English
Matrix Management

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