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Added 26 mins ago
Manager, Total Rewards
Deloitte
Toronto, ON
Full-time
…recurring processes, generation of workforce and compensation insights, development of planning tools, and creation of scalable employee and leader support…
Added 41 mins ago
Business Analyst
McAsphalt Industries Limited
Toronto, ON · Scarborough, ON
Full-time
…support corporate development priorities. Reporting to the Senior Manager, Corporate Development, this role helps turn business questions into structured analysis, meaningful insights, and…
Added 41 mins ago
Senior Financial Analyst
Coca-Cola Canada Bottling Limited
Toronto, ON
Full-time
In this role, you will report to the Senior Manager of Supply Chain Finance and support the manufacturing pillar. The role involves close collaboration with the Continuous Improvement team,…
Added 42 mins ago
Associate Category Customer Sales Planning Manager (19-month contract)
The Clorox Company
Brampton, ON · The Clorox Company of Canada-Head Office
Full-time
…for translating the brand strategies and excel at bringing insights into action through compelling and integrated customer selling stories. As an expert in understanding our business tools,…
Added 42 mins ago
Lead Product Manager
Open Text Corporation
Richmond Hill, ON
…the complexities of B2B data exchange and deliver actionable insights that accelerate revenue, improve client satisfaction, and drive operational…
Added 56 mins ago
Analytics Lead, Central Market Management
CapitalG
Toronto, ON
Full-time
…influence growth strategy with your data analysis and competitive insights while getting a ton of executive exposure along the way. We’re looking for an intellectually curious individual…
Added 1 hour ago
Client Services Manager
Acosta
Matheson, ON
Full-time
The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.
Added 2 hours ago
Social Media Coordinator
Water Treatment Equipment Co
Brantford, ON
Full-time
Evaluate social media performance for organic and paid initiatives, delivering KPI driven insights and strategic recommendations to enhance engagement and conversion outcomes.
Added 2 hours ago
Reporting & Analysis Manager (Financial Services)
Leons Furniture Limited
Edmonton, AB
Full-time
The Financial Services Reporting & Analysis Manager will oversee reporting and analytics for the entire Financial Services division at LFL – which includes support for consumer credit,…
Added 2 hours ago
Creative Strategist
DOE Media
Canada
Full-time
Track creative iterations and performance insights, ensuring learnings are incorporated into future briefs and strategies
Added 3 hours ago
Consultant, Marketing (12-month contract)
McDonald's Corporation
Toronto, ON
…McDonald’s office. This position will directly report into the Manager, National Calendar & Marketing…
Added 3 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 3 hours ago
Portfolio Manager/Director, Portfolio Construction
AIMCo
Calgary, AB
Full-time
We are seeking an experienced Portfolio Manager to join AIMCo’s Public Equities team. Reporting to the Managing Director, Portfolio Construction, Public Equities, this role will help…
Added 4 hours ago
Product Manager
Shipra
Toronto, ON
Full-time
We are seeking a strategic Product Manager to drive the development of Shipra's financial intelligence platform. As a Product Manager, you will own the product roadmap for features that…
Added 4 hours ago
Head of Paid Search
Valnet Inc.
Montreal, QC
Full-time
Partner with analytics, product, content and finance to improve tracking, attribution, conversion rates and reporting.• Report performance, insights and recommendations to the General…
Added 4 hours ago
Consultant, Marketing (12-month contract)
McDonald's
Toronto, ON
Full-time
…McDonald’s office. This position will directly report into the Manager, National Calendar & Marketing…
Added 4 hours ago
Manager, RMHC Marketing (12-month contract role)
McDonald's Corporation
Toronto, ON
Partner with Analytics, Insights, and the Director, Brand Engagement on measurement frameworks, research, KPI tracking, and performance insights.
Added 4 hours ago
Sr. Manager, Commercial Insights & Analytics
High Liner Foods
ON · Mississauga, ON
Full-time
The Senior Manager, Commercial Insights & Analytics is the strategic insights lead for the organization - responsible for shaping how data, consumer understanding, and category intelligence…
Added 4 hours ago
Head of Paid Search
Valnet
Montreal, QC
Full-time
Report performance, insights and recommendations to the General Manager and senior leadership.
Added 4 hours ago
Digital Marketing Specialist
Polaron Energy
Toronto, ON · Scarborough, ON
Full-time
Data Infrastructure & Performance Analytics: Implement tracking via Google Tag Manager (GTM) and Google Analytics (GA4); analyze campaign metrics and user engagement to provide data-driven…
Added 4 hours ago
Manager, Fulfillment (TBS)
The Beer Store
Bolton, ON
Full-time
We are currently searching for a Manager, Fulfillment (TBS), reporting to the Senior Manager, Supply Chain Planning. This vacancy is a full-time, permanent opportunity. The Manager,…
Added 5 hours ago
Business Development Manager
Carlson Construction Ltd.
AB · Edmonton, AB
Full-time
We have an opportunity for a Business Development Manager in our Edmonton office! We are proud of our remarkable Carlson team, and we are seeking an individual who leads by example and who…
Added 5 hours ago
Senior Product Manager, Applied AI
Udemy
Canada
Full-time
We are looking for a Senior Product Manager, Applied AI to own customer deployments from initial discovery and product scoping through delivery, adoption, and value realization.
Added 5 hours ago
Manager, Human Resources (HR) Systems and Operations - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Full-time
The Manager, HR Systems and Operations provides strategic and operational leadership for the optimization of Human Resources systems, processes, and service delivery. The role leads the…
Added 5 hours ago
Senior Manager, Pricing Data & AI Enablement (6 Month Contract)
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
We are seeking a Senior Manager, Pricing Data & AI Enablement for a 6-month contract (with an option to mutually extend) to strengthen the quality, structure and usability of our historical…

Acosta

Client Services Manager

Matheson, ON, Canada

Job type: Full-time
Experience: 3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Posting language: English
Posted: Sep 30, 2026

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Original job description

The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.

This role manages a complex client business and serves as the primary liaison between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive growth.

Success in this role requires strong account management, analytical, communication, and relationship-building skills, along with the ability to influence cross-functional teams and support client decision-making

Responsibilities

Own revenue, margin, and key performance objectives for assigned client accounts.
Build and maintain strong client relationships while serving as a trusted business partner.
Develop and execute client business plans to achieve growth objectives.
Analyze sales, POS, retail, and field execution data to identify trends, risks, and growth opportunities.
Lead client business reviews and present performance results and strategic recommendations to client leadership.
Partner with Field Managers and Sales Teams to drive execution of promotions, displays, distribution goals, and retail standards.
Influence cross-functional teams and stakeholders to achieve client objectives without direct reporting authority.
Manage promotional funding, trade spend, retail incentive programs, and associated budgets.
Monitor business performance and implement action plans to improve sales results, operational effectiveness, and profitability.
Collaborate with internal teams to ensure timely execution of programs, reporting, and client deliverables.

Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Experience managing retail, grocery, mass, drug, convenience, CPG, or other consumer-product accounts and channels.
Experience within the Consumer-Packaged Goods (CPG) industry preferred; comparable experience in retail-focused industries such as pharmacy, hardware, home improvement, or other consumer-product environments will also be considered.
Proven ability to manage client relationships and deliver measurable business results.
Experience presenting business reviews, insights, recommendations, and performance results to senior client stakeholders.
Experience managing or supporting trade spend, promotional budgets, retail incentive programs, or customer marketing investments.
Strong analytical skills with the ability to interpret sales and performance data, identify trends, uncover growth opportunities, and translate insights into actionable business recommendations.
Advanced Excel skills with experience analyzing, manipulating, and reporting business performance data.
Experience using reporting and visualization tools such as Power BI, Tableau, Nielsen, Circana, or similar platforms.
Strong communication, presentation, and project management skills.
Demonstrated ability to influence stakeholders and drive accountability across teams without direct authority.
Valid driver's license and reliable transportation preferred.
Ability to travel as required within assigned markets.
Ability to work in retail store environments and lift up to 30 lbs (13.6 kg).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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More about this job

Responsibilities

The Client Services Manager is responsible for driving profitable growth for assigned accounts by managing business plans and key performance objectives. They serve as the primary liaison between the client and internal teams to ensure successful program execution and strategic delivery.

Requirements

Candidates should have at least 3 years of experience in account management, sales, or category management within the CPG or retail-focused industries. A bachelor's degree in a business-related field is preferred, along with strong analytical skills and proficiency in reporting tools like Excel, Power BI, or Tableau.

Skills

Account management
Analytical skills
Communication
Relationship building
Strategic planning
Data analysis
Sales performance management
Promotional funding
Trade spend management
Project management
Presentation skills
Cross-functional leadership
Excel
Power BI
Tableau
Category management

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
CPG
Retail Operations
Sales
Category Management
Trade Spend
Promotional Funding
Data Analysis
Power BI
Tableau
Nielsen
Circana
Strategic Planning
Business Reviews
Retail Standards
Field Sales
Project Management
Cross-functional Collaboration
Performance Metrics
Revenue Growth
Margin Management
Experiential Marketing
Integrated Commerce
Consumer Products

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