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Added 7 mins ago
Assistant Manager
Greene King Brewery
Thunder Bay, ON
Full-time
Working closely with the General Manager, you’ll play a key role in the day-to-day running of the pub and take the lead when they’re not around.
Added 23 mins ago
Windows Server Administrator
The Citco Group Limited
Toronto, ON
Full-time
As a core member of our Wintel team in IT Operations group, you will work with dedicated professionals to implement and maintain IT infrastructure components while demonstrating expertise…
Added 37 mins ago
Energy Specialist
Dryden Fiber
Dryden, ON
Full-time
…program. This program will improve the energy performance of mill operations using best practices in energy management, including through the implementation of capital projects and…
Added 37 mins ago
Product Manager, Specimen Management
BD
Mississauga, ON · CAN Mississauga - Derry Road West
$85,000 to $135,000 CAD / year
Full-time
Reporting to the Senior Marketing Manager, the Product Manager (SM) is responsible for developing and executing portfolio strategy throughout the product lifecycle. This includes…
Added 37 mins ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Drug Distribution Manager and under the general direction of a Pharmacist, the incumbent is responsible for the procurement, storage, inventory management, recording,…
Added 37 mins ago
Software Engineer I (Cobol Developer)
TD
Toronto, ON
Full-time
Collaborate with infrastructure and operations teams to resolve application or performance issues.
Added 1 hour ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 1 hour ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 1 hour ago
IT MANAGER
AFD Petroleum Ltd.
Edmonton, AB
Job Summary: Our IT Manager keeps the technology behind AFD running securely and reliably across our operations in Alberta, B.C., Yukon, and Alaska. You’ll lead our IT team, own our…
Added 1 hour ago
Procure-to-Pay (P2P) Agent - ASL4
Jobbe
Moncton, NB
Full-time
We're looking for a Procurement to Pay Agent (ASL 4) to join our team and play a key role in managing our financial operations. If you're passionate about finance, enjoy solving challenges,…
Added 1 hour ago
Tram Operations Manager, Jasper Skytram
Pursuit
Jasper, AB
Full-time
…communication. You’ll lead a team of up to 20, overseeing lift operations personnel with a sharp eye on safety and a strong commitment to guest experience. Your ability to anticipate…
Added 1 hour ago
Product Manager, Destination
Jobbe
Moncton, NB
Full-time
Join Our Team as a Product Manager, Destination at Atlantic Lottery!
Added 1 hour ago
2nd Class Chief Power Plant Engineer (70309725)
Jobbe
Wolfville, NS
Full-time
…associated distribution systems. Reporting to the System Engineering Manager, you will oversee plant operations, maintenance activities, energy management initiatives, regulatory…
Added 1 hour ago
2627-189 - Lead Hand - Security (FS12) - Ivany Campus
Jobbe
Dartmouth, NS
Full-time
The Lead Hand - Security position reports directly to the Facilities Manager and has a functional reporting relationship to the Regional Public Safety Supervisor.
Added 1 hour ago
Clinical Manager, Extensive Needs Services
Health Sciences North
Sudbury, ON
Oversee the implementation, management and daily operations of all clinical services within the new Extensive Needs Services (ENS) Programs locally and across the North. Manage human and…
Added 1 hour ago
Clinical Manager, Extensive Needs Services
Health Sciences North
Sudbury, ON
Oversee the implementation, management and daily operations of all clinical services within the new Extensive Needs Services (ENS) Programs locally and across the North. Manage human and…
Added 1 hour ago
Product Manager, Information Technology
University of Ottawa
Ottawa, ON · Vanier Hall
Full-time
Reporting to the Senior Manager, Information Technology, the incumbent manages the endeavours that support the strategic operations of a designated Faculty/Service and share this…
Added 1 hour ago
Manager, Finance
University of Ottawa
Ottawa, ON · Roger Guindon Hall
Full-time
Expert Consulting: Provides expert advice to members of the Faculty or Service in relation to financial and accounting operations, as well as associated policies and procedures so that…
Added 1 hour ago
Intermediate Product Reliability Engineer
Siemens Healthineers
Ottawa, ON · YOW B
Full-time
Under the supervision of the Manager, Assay Performance and Support, the Intermediate Product Reliability Engineer is responsible for ensuring continued correct sensor calibration,…
Added 2 hours ago
DYNAMITE - Seasonal Sales Associate - Toronto Eaton Centre
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Toronto, ON
Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 2 hours ago
Operations - Area Operations Manager - Hybrid
Kandor
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Guardteck is seeking an Area Operations Manager / Mobile Supervisor to provide operational leadership and field supervision across an assigned portfolio of client sites.
Added 2 hours ago
Bartender 2026/27
Chicopee
Kitchener, ON
Reports to: Manager, Food and Beverage or designate
Added 2 hours ago
2nd Class Power Engineer-Brooks, AB
JBS USA
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Undertake capital projects to improve operating performance of the plant in consultation with the Maintenance Manager
Added 2 hours ago
IT Senior Analyst, Cybersecurity
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Montreal, QC
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The selected candidate will report to the Senior Manager of Cybersecurity and will be part of a highly dynamic team where leaders and members are encouraged to exceed expectations.
Added 2 hours ago
SALES LEAD/KEY HOLDER - FULL TIME- CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
Full-time
Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making…

Acosta

Client Services Manager

Matheson, ON, Canada

Job type: Full-time
Experience: 3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Posting language: English
Posted: Sep 30, 2026

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Original job description

The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.

This role manages a complex client business and serves as the primary liaison between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive growth.

Success in this role requires strong account management, analytical, communication, and relationship-building skills, along with the ability to influence cross-functional teams and support client decision-making

Responsibilities

Own revenue, margin, and key performance objectives for assigned client accounts.
Build and maintain strong client relationships while serving as a trusted business partner.
Develop and execute client business plans to achieve growth objectives.
Analyze sales, POS, retail, and field execution data to identify trends, risks, and growth opportunities.
Lead client business reviews and present performance results and strategic recommendations to client leadership.
Partner with Field Managers and Sales Teams to drive execution of promotions, displays, distribution goals, and retail standards.
Influence cross-functional teams and stakeholders to achieve client objectives without direct reporting authority.
Manage promotional funding, trade spend, retail incentive programs, and associated budgets.
Monitor business performance and implement action plans to improve sales results, operational effectiveness, and profitability.
Collaborate with internal teams to ensure timely execution of programs, reporting, and client deliverables.

Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Experience managing retail, grocery, mass, drug, convenience, CPG, or other consumer-product accounts and channels.
Experience within the Consumer-Packaged Goods (CPG) industry preferred; comparable experience in retail-focused industries such as pharmacy, hardware, home improvement, or other consumer-product environments will also be considered.
Proven ability to manage client relationships and deliver measurable business results.
Experience presenting business reviews, insights, recommendations, and performance results to senior client stakeholders.
Experience managing or supporting trade spend, promotional budgets, retail incentive programs, or customer marketing investments.
Strong analytical skills with the ability to interpret sales and performance data, identify trends, uncover growth opportunities, and translate insights into actionable business recommendations.
Advanced Excel skills with experience analyzing, manipulating, and reporting business performance data.
Experience using reporting and visualization tools such as Power BI, Tableau, Nielsen, Circana, or similar platforms.
Strong communication, presentation, and project management skills.
Demonstrated ability to influence stakeholders and drive accountability across teams without direct authority.
Valid driver's license and reliable transportation preferred.
Ability to travel as required within assigned markets.
Ability to work in retail store environments and lift up to 30 lbs (13.6 kg).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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More about this job

Responsibilities

The Client Services Manager is responsible for driving profitable growth for assigned accounts by managing business plans and key performance objectives. They serve as the primary liaison between the client and internal teams to ensure successful program execution and strategic delivery.

Requirements

Candidates should have at least 3 years of experience in account management, sales, or category management within the CPG or retail-focused industries. A bachelor's degree in a business-related field is preferred, along with strong analytical skills and proficiency in reporting tools like Excel, Power BI, or Tableau.

Skills

Account management
Analytical skills
Communication
Relationship building
Strategic planning
Data analysis
Sales performance management
Promotional funding
Trade spend management
Project management
Presentation skills
Cross-functional leadership
Excel
Power BI
Tableau
Category management

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
CPG
Retail Operations
Sales
Category Management
Trade Spend
Promotional Funding
Data Analysis
Power BI
Tableau
Nielsen
Circana
Strategic Planning
Business Reviews
Retail Standards
Field Sales
Project Management
Cross-functional Collaboration
Performance Metrics
Revenue Growth
Margin Management
Experiential Marketing
Integrated Commerce
Consumer Products

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