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Added 10 mins ago
Lead Pharmacy Assistant
Heart Pharmacy Group
Victoria, BC
$22 to $25 CAD / hour
Full-time
The Lead Pharmacy Assistant will support the Pharmacy Manager with day-to-day pharmacy operations while providing guidance and support to the pharmacy assistant team. This is a hands-on…
Added 10 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Lloydminster, AB
Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 10 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
London, ON
Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 1 hour ago
Liquor Store Assistant Manager - FT (Kelowna)
Otter Co-op
Kelowna, BC
$42,952 to $58,115.2 CAD / year
Full-time
The Assistant Liquor Store Manager supports the Liquor Store Manager in directing the day- to-day store operations by providing quality products and services in our store. As a leader of…
Added 1 hour ago
Pharmacy Clerk
Co-op
Ucluelet, BC
Full-time
As a Pharmacy Clerk at Pharmacy Ucluelet Co-op, you will play a vital role in delivering personalized service to our valued members. We prioritize establishing strong relationships with our…
Added 2 hours ago
Manager, HSPnet Solutions
Sanya’k̓ula
Vancouver, BC
Full-time
Reporting to the Director of HSPnet, the Manager, HSPnet Solutions is responsible for managing, monitoring and delivering the operations of HSPnet. The Manager supports the delivery of…
Added 2 hours ago
Pharmacy Assistant Manager RPT - Continuing Care
Sobeys
Dartmouth, NS
Full-time
Our national pharmacy team is proudly Canadian, with pharmacies from coast to coast in our various banners. Depending on your province you would recognize us as Sobeys, Safeway, Thrifty…
Added 2 hours ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
Pharmacy Assistant
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
The Pharmacy Assistant coordinates relevant information with the customer service, reimbursement services, call center, operations and finance departments regarding medication dispensing…
Added 3 hours ago
Department Manager
RONA
Laval, QC
Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 3 hours ago
Conduct Operations Lead (Contract up to 14 Months)
Ontario College Of Pharmacists Ordre des Pharmaciens de L Ontario
Toronto, ON
$116,000 to $145,000 CAD / year
Contract
…and mitigate potential and actual breaches, liaising with the Manager, Conduct Operations and/or the Registrar, as…
Added 3 hours ago
Facilities and Office Coordinator
Ontario College Of Pharmacists Ordre des Pharmaciens de L Ontario
Toronto, ON
$60,480 to $75,600 CAD / year
The Facilities and Office Coordinator, under the direction of Manager, Facilities & Building Services is responsible for supporting the daily operation, maintenance, safety, and…
Added 5 hours ago
Pharmacy Production Clerk - 6 month Contract - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
Full-time
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators…
Added 5 hours ago
Current Opportunities: Join Our Team!
Ontario College of Pharmacists
Toronto, ON
Full-time
…public interest by ensuring that the province’s pharmacists and pharmacy technicians have the required education, skills and judgment to provide safe, ethical and quality care for patients.…
Added 5 hours ago
Liquor Store Associate - FT (Point Grey)
Otter Co-op
Vancouver, BC
$18.25 to $21.15 CAD / hour
Part-time
…neighbourhoods we live, work and play in. We operate three food and pharmacy stores (including one with a fashion and hardware department), thirty Angry Otter liquor stores, one feed mill,…
Added 6 hours ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 6 hours ago
Pharmacy Operations Leader – Rehab/CCC
University Health Network
Toronto, ON
Full-time
Support the Hospital Pharmacy Operations Manager in all aspects of pharmacy operations across assigned sites
Added 6 hours ago
Pharmacy Assistant Manager RPT - Continuing Care
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
Our national pharmacy team is proudly Canadian, with pharmacies from coast to coast in our various banners. Depending on your province you would recognize us as Sobeys, Safeway, Thrifty…
Added 7 hours ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Yarmouth, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 7 hours ago
Registered Pharmacy Technician
Cencora
AB · Edmonton, Alberta
Full-time
Leads pharmacy support operations to meet throughput and quality targets across queues and tasks. Coordinates preparation of audit-ready records, logs, and reconciliations, correcting…
Added 7 hours ago
Chef(fe), PSP (Temporaire 18 mois) | PSP Manager (Temporary 18 months)
Sandoz Canada
Longueuil, QC · Saint-Hubert, QC
Full-time
Déterminer, sélectionner et gérer les partenaires tiers pour l’administration et les opérations.
Added 8 hours ago
Pharmacy Technician - (Calgary, AB) - Onsite
Sentrex Health Solutions
Calgary, AB
Full-time
The Pharmacy Technician is expected to participate in all aspects of Pharmacy Operations required of a team player. All roles at Sentrex will be cross trained as permitted by scope of…
Added 8 hours ago
Pharmacy Clerk (Calgary, AB) - Onsite
Sentrex Health Solutions
Calgary, AB
Full-time
Actively contribute to the ongoing review of policies and procedures as they pertain to pharmacy operations.
Added 8 hours ago
Pharmacy Assistant (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
Full-time
…cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative…
Added 8 hours ago
Pharmacy Clerk (Vancouver, On-Site)
Sentrex Health Solutions
Vancouver, BC
Full-time
Actively contribute to the ongoing review of policies and procedures as they pertain to pharmacy operations.

Acosta

Client Services Manager

Matheson, ON, Canada

Job type: Full-time
Experience: 3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.

This role manages a complex client business and serves as the primary liaison between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive growth.

Success in this role requires strong account management, analytical, communication, and relationship-building skills, along with the ability to influence cross-functional teams and support client decision-making

Responsibilities

Own revenue, margin, and key performance objectives for assigned client accounts.
Build and maintain strong client relationships while serving as a trusted business partner.
Develop and execute client business plans to achieve growth objectives.
Analyze sales, POS, retail, and field execution data to identify trends, risks, and growth opportunities.
Lead client business reviews and present performance results and strategic recommendations to client leadership.
Partner with Field Managers and Sales Teams to drive execution of promotions, displays, distribution goals, and retail standards.
Influence cross-functional teams and stakeholders to achieve client objectives without direct reporting authority.
Manage promotional funding, trade spend, retail incentive programs, and associated budgets.
Monitor business performance and implement action plans to improve sales results, operational effectiveness, and profitability.
Collaborate with internal teams to ensure timely execution of programs, reporting, and client deliverables.

Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Experience managing retail, grocery, mass, drug, convenience, CPG, or other consumer-product accounts and channels.
Experience within the Consumer-Packaged Goods (CPG) industry preferred; comparable experience in retail-focused industries such as pharmacy, hardware, home improvement, or other consumer-product environments will also be considered.
Proven ability to manage client relationships and deliver measurable business results.
Experience presenting business reviews, insights, recommendations, and performance results to senior client stakeholders.
Experience managing or supporting trade spend, promotional budgets, retail incentive programs, or customer marketing investments.
Strong analytical skills with the ability to interpret sales and performance data, identify trends, uncover growth opportunities, and translate insights into actionable business recommendations.
Advanced Excel skills with experience analyzing, manipulating, and reporting business performance data.
Experience using reporting and visualization tools such as Power BI, Tableau, Nielsen, Circana, or similar platforms.
Strong communication, presentation, and project management skills.
Demonstrated ability to influence stakeholders and drive accountability across teams without direct authority.
Valid driver's license and reliable transportation preferred.
Ability to travel as required within assigned markets.
Ability to work in retail store environments and lift up to 30 lbs (13.6 kg).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

#DiscoverYourPath

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More about this job

Responsibilities

The Client Services Manager is responsible for driving profitable growth for assigned accounts by managing business plans and key performance objectives. They serve as the primary liaison between the client and internal teams to ensure successful program execution and strategic delivery.

Requirements

Candidates should have at least 3 years of experience in account management, sales, or category management within the CPG or retail-focused industries. A bachelor's degree in a business-related field is preferred, along with strong analytical skills and proficiency in reporting tools like Excel, Power BI, or Tableau.

Skills

Account management
Analytical skills
Communication
Relationship building
Strategic planning
Data analysis
Sales performance management
Promotional funding
Trade spend management
Project management
Presentation skills
Cross-functional leadership
Excel
Power BI
Tableau
Category management

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
CPG
Retail Operations
Sales
Category Management
Trade Spend
Promotional Funding
Data Analysis
Power BI
Tableau
Nielsen
Circana
Strategic Planning
Business Reviews
Retail Standards
Field Sales
Project Management
Cross-functional Collaboration
Performance Metrics
Revenue Growth
Margin Management
Experiential Marketing
Integrated Commerce
Consumer Products

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