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Added 21 mins ago
Marketing Director
Crafty Ramen
Guelph, ON
Full-time
Your team: Marketing Manager, Marketing Coordinator, and fractional content, PR, and performance marketing partners
Added 1 hour ago
District Sales Manager
Flanagan Foodservice Inc
Moncton, New Brunswick
$90,000 to $110,000 CAD / year
Full-time
The District Sales Manager (DSM) is charged with leading our team of Business Development professionals in the field, and with growing sales within the Maritimes market. This role is…
Added 1 hour ago
Automotive Fixed Operations Manager
Steve Marshall Group
Campbell River, BC
$80,000 to $125,000 CAD / year
Full-time
As a Fixed Operations Manager, you’ll play a key leadership role in bringing Mazda’s “Feel Alive” philosophy to life in our parts and service department. From delivering exceptional guest…
Added 1 hour ago
Manager, Contract
Terumo
Vaughan, ON
The Manager, Contracts is responsible for leading the organization's contract strategy, governance, and lifecycle management processes to support revenue growth, profitability, and business…
Added 3 hours ago
District Sales Manager
Flanagan Foodservice Inc.
Moncton, NB
$90,000 to $110,000 CAD / year
Full-time
The District Sales Manager (DSM) is charged with leading our team of Business Development professionals in the field, and with growing sales within the Maritimes market. This role is…
Added 3 hours ago
Retail Store Manager in Training
Canna Cabana
Toronto, ON
Full-time
The Retail Store Manager in Training is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include…
Added 4 hours ago
Commercial Activation Program Manager - FC
Electronic Arts
Vancouver, BC
Distribution Execution: Our full game experts ensure EA's games are available in the right place, at the right time, and at the right price. Meanwhile, live service experts drive the…
Added 4 hours ago
Operations Supervisor
Canpar Express
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Assure une distribution rapide et précise du fret entrant et/ou sortant chaque jour, conformément aux normes et procédures établies.
Added 4 hours ago
National Account Manager - West
Lindt & Sprüngli (Canada), Inc
Vancouver, BC
Full-time
Reporting to the Director, Sales, the National Account Manager leads the development and execution of customer strategies for Pattison Food Group and London Drugs. This role builds…
Added 4 hours ago
National Account Manager - West
Lindt & Sprüngli (Canada), Inc
Vancouver, BC
Full-time
Reporting to the Director, Sales, the National Account Manager leads the development and execution of customer strategies for Pattison Food Group and London Drugs. This role builds…
Added 6 hours ago
Client Services Manager
Mosaic North America
Matheson, ON
Full-time
The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.
Added 6 hours ago
Client Services Manager
Mosaic North America
Matheson, ON
Full-time
The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.
Added 6 hours ago
Ecommerce Manager
TalentFinity Recruitment
Mississauga, ON
$80,000 to $105,000 CAD / year
Full-time
Support revenue growth targets across ecommerce website and mobile app for all business segments.
Added 9 hours ago
Food Service Director
Aramark Canada
Toronto, ON
Full-time
Manage and oversee culinary services and assist Catering Manager as required
Added 14 hours ago
Business Development Manager
ASM Technologies Limited
Field, BC
Full-time
At ASM, we’re looking for an ambitious and relationship-driven Business Development Manager to join our Sales team. Based in the North of England, you’ll be responsible for growing…
Added 20 hours ago
Client Services Manager
Acosta
Matheson, ON
Full-time
The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.
Added 21 hours ago
Gestionnaire de compte - Account Manager
Parts Town Canada
Toronto, ON
Full-time
Added 21 hours ago
Territory Sales Manager – Outside Sales & New Business Development
Greif
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
As a Territory Sales Manager, you will own the business development strategy for your territory and be accountable for generating new revenue through the acquisition of new customers. You…
Added 23 hours ago
LUVO Brand Manager - Mat Leave Contract (12 Months)
Clarion Medical Technologies
Cambridge, ON
Full-time
Reporting to the Senior Director of Marketing, the LUVO Brand Manager will play a key role in shaping and growing the LUVO brand across Canada and global markets. In this role, you'll work…
Added 1 day ago
Head of Customer Success
Ultimate Tech
Montreal, QC
Full-time
…customers into loyal customers and advocates, directly fueling revenue retention and creating the ground for the expansion opportunities that the sales team converts. They are also the…
Added 1 day ago
Directeur principal, Développement des affaires, Croissance du réseau et partenariats stratégiques / Senior Director, Business Development, Network Growth and Strategic Partnerships
McKesson
Montreal, QC
Full-time
Orchestrer la collaboration avec les équipes Approvisionnement, Catégories, Marketing, Finance, Distribution, Opérations et Services professionnels afin d’optimiser la performance globale…
Added 1 day ago
Country Manager, Canada
CooperVision
Richmond Hill, ON
Full-time
…Reporting to the President, Americas Commercial, the Country Manager develops and executes strategies that enhance revenue growth, profitability, market share, employee engagement, and…
Added 1 day ago
Manager Producer Risk Management
Bunge
Regina, SK
The Manager, Financial Risk Management is responsible to develop, implement, manage and promote Farmer Risk Management Contracts to origination staff. They will increase producer engagement…
Added 1 day ago
Divisional Sales Manager
Nedco
Mississauga, ON
$100,000 to $140,000 CAD / year
Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 1 day ago
Underwriter/Senior Underwriter, Equipment Breakdown
Chubb
Toronto, ON
Full-time
…distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise…

Acosta

Client Services Manager

Matheson, ON, Canada

Job type: Full-time
Experience: 3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Posting language: English
Posted: Sep 30, 2026

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Original job description

The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.

This role manages a complex client business and serves as the primary liaison between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive growth.

Success in this role requires strong account management, analytical, communication, and relationship-building skills, along with the ability to influence cross-functional teams and support client decision-making

Responsibilities

Own revenue, margin, and key performance objectives for assigned client accounts.
Build and maintain strong client relationships while serving as a trusted business partner.
Develop and execute client business plans to achieve growth objectives.
Analyze sales, POS, retail, and field execution data to identify trends, risks, and growth opportunities.
Lead client business reviews and present performance results and strategic recommendations to client leadership.
Partner with Field Managers and Sales Teams to drive execution of promotions, displays, distribution goals, and retail standards.
Influence cross-functional teams and stakeholders to achieve client objectives without direct reporting authority.
Manage promotional funding, trade spend, retail incentive programs, and associated budgets.
Monitor business performance and implement action plans to improve sales results, operational effectiveness, and profitability.
Collaborate with internal teams to ensure timely execution of programs, reporting, and client deliverables.

Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Experience managing retail, grocery, mass, drug, convenience, CPG, or other consumer-product accounts and channels.
Experience within the Consumer-Packaged Goods (CPG) industry preferred; comparable experience in retail-focused industries such as pharmacy, hardware, home improvement, or other consumer-product environments will also be considered.
Proven ability to manage client relationships and deliver measurable business results.
Experience presenting business reviews, insights, recommendations, and performance results to senior client stakeholders.
Experience managing or supporting trade spend, promotional budgets, retail incentive programs, or customer marketing investments.
Strong analytical skills with the ability to interpret sales and performance data, identify trends, uncover growth opportunities, and translate insights into actionable business recommendations.
Advanced Excel skills with experience analyzing, manipulating, and reporting business performance data.
Experience using reporting and visualization tools such as Power BI, Tableau, Nielsen, Circana, or similar platforms.
Strong communication, presentation, and project management skills.
Demonstrated ability to influence stakeholders and drive accountability across teams without direct authority.
Valid driver's license and reliable transportation preferred.
Ability to travel as required within assigned markets.
Ability to work in retail store environments and lift up to 30 lbs (13.6 kg).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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More about this job

Responsibilities

The Client Services Manager is responsible for driving profitable growth for assigned accounts by managing business plans and key performance objectives. They serve as the primary liaison between the client and internal teams to ensure successful program execution and strategic delivery.

Requirements

Candidates should have at least 3 years of experience in account management, sales, or category management within the CPG or retail-focused industries. A bachelor's degree in a business-related field is preferred, along with strong analytical skills and proficiency in reporting tools like Excel, Power BI, or Tableau.

Skills

Account management
Analytical skills
Communication
Relationship building
Strategic planning
Data analysis
Sales performance management
Promotional funding
Trade spend management
Project management
Presentation skills
Cross-functional leadership
Excel
Power BI
Tableau
Category management

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
CPG
Retail Operations
Sales
Category Management
Trade Spend
Promotional Funding
Data Analysis
Power BI
Tableau
Nielsen
Circana
Strategic Planning
Business Reviews
Retail Standards
Field Sales
Project Management
Cross-functional Collaboration
Performance Metrics
Revenue Growth
Margin Management
Experiential Marketing
Integrated Commerce
Consumer Products

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