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Added 1 min ago
Social Impact Coordinator
Range
Toronto, ON
Support the Manager and Director with large charitable partnership management.
Added 1 min ago
Walk Safe Presenter (Bilingual English/French)
Ottawa Safety Council
Ottawa, ON
Contract
The mission of the OSC is to deliver best-in-class road safe services, education, training and awareness throughout our communities. The vision of the OSC is to guide communities towards…
Added 1 min ago
Project Technologist
Pinchin in Canada
Regina, SK · Saskatoon, SK
Full-time
…America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and engineering. We help…
Added 1 min ago
Project Manager
DXC Technology
Ottawa, ON
Full-time
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide…
Added 1 min ago
22404 - Receptionist - Aylesbury - Full Time (South Central)
Ministry of Justice UK
Windsor, ON
Full-time
…the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate…
Added 1 min ago
Culinary Advisor (City of Toronto)
Sysco
Toronto, ON · Sysco Toronto
Full-time
In partnership with the City of Toronto, the Culinary Advisor will work collaboratively with the City of Toronto Manager of Food and Dietetic Services, Menu Planner, and the Sysco Support…
Added 1 min ago
Support Services Worker - Regular Full Time
Hopewell Support Services
Guelph, ON
Full-time
Are you a compassionate Support Services Worker ready to make a meaningful impact in the lives of others in our Ooster Location?
Added 1 min ago
22540 - Head of Education, Skills & Work - HMP Bullingdon
Ministry of Justice UK
Windsor, ON
Responsible for ensuring the delivery of Prison Industries, Retail, Catering and PE Services (IRCPE), New Futures Network and local private enterprise work within prison workshops.
Added 1 min ago
22544 - Activities Unit Manager (AUM): Industries - HMP Bullingdon
Ministry of Justice UK
Windsor, ON
Added 1 min ago
22582 - HMP Winchester - Business Administrator Management Coordinator
Ministry of Justice UK
Windsor, ON
Prepare paperwork for checking by manager, conducting initial checks as required
Added 1 min ago
22588 - Community Payback Co-Ordinator - Southampton, Portsmouth - Outcome in a Day (South Central)
Ministry of Justice UK
Windsor, ON
The post holder will support the CP Manager to ensure that all Community Payback placements meet the policy objectives of the organisation and comply with relevant legislation.
Added 1 min ago
22587 - Community Payback Co-Ordinator - Bicester, Milton Keynes - Outcome in a Day (South Central)
Ministry of Justice UK
Windsor, ON
The post holder will support the CP Manager to ensure that all Community Payback placements meet the policy objectives of the organisation and comply with relevant legislation.
Added 1 min ago
22589 - Community Payback Co-Ordinator - Reading - Outcome in a Day (South Central)
Ministry of Justice UK
Windsor, ON
The post holder will support the CP Manager to ensure that all Community Payback placements meet the policy objectives of the organisation and comply with relevant legislation.
Added 1 min ago
Modality Supervisor - MRI Diagnostic Imaging
William Osler Health System
Brampton, ON
Full-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 1 min ago
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
Full-time
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills…
Added 1 min ago
General Labourer (Sudbury Barrydowne)
Fountain Tire
Sudbury, ON
Other
Discounts for you and your family on tires, parts, and services at all Fountain Tire locations
Added 1 min ago
Clinical Resource Manager
S&R Group of Companies
London, ON
$65,000 to $77,000 CAD / year
Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 1 min ago
Personal Support Worker - Bradford
CBI Home Health
Holland Landing, ON
Part-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 1 min ago
Personal Support Worker - Keswick / Georgina
CBI Home Health
Georgina, ON
Part-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 1 min ago
Design manager - Industrial process integration
Pomerleau
Montreal, QC
…team (Industrial market), the Industrial Process Integration Manager serves as the process subject matter expert for Pomerleau on projects involving the design and construction of…
Added 1 min ago
Account Manager
Expeditors
Calgary, AB
Full-time
…general business goals in order to continually offer value add services. Create a network diagram to support you on this…
Added 1 min ago
Housekeeper - Waasigan Transmission Line Ontario
Dexterra
Thunder Bay, ON
Full-time
…an essential spectrum of camp, catering and infrastructure services to the Waasigan Transmission Line Project. CMO LP is owned by Eagle Lake, Gakijiwanong Anishinaabe Nation (formerly Lac…
Added 1 min ago
Customer Service Analyst (12-Month Contract)
AbbVie
Montreal, QC
Full-time
…3PL, Quality Assurance, Pricing and Contract, Area Financial Services (AFS), Local Finance Central Services, necessary to maintain a high level of customer…
Added 1 min ago
Senior Brand Manager, Oncology (Hematology)
AbbVie
Montreal, QC
Full-time
…women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics…
Added 15 mins ago
Senior Property Accountant
Impact Recruitment
BC · British Columbia, Canada
Full-time
This Senior Property Accountant position reports to the Accounting Manager and supports the full-cycle accounting function for a portfolio of commercial properties. The role is suited to…

Acosta

Client Services Manager

Matheson, ON, Canada

Job type: Full-time
Experience: 3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Posting language: English
Posted: Sep 30, 2026

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Original job description

The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.

This role manages a complex client business and serves as the primary liaison between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive growth.

Success in this role requires strong account management, analytical, communication, and relationship-building skills, along with the ability to influence cross-functional teams and support client decision-making

Responsibilities

Own revenue, margin, and key performance objectives for assigned client accounts.
Build and maintain strong client relationships while serving as a trusted business partner.
Develop and execute client business plans to achieve growth objectives.
Analyze sales, POS, retail, and field execution data to identify trends, risks, and growth opportunities.
Lead client business reviews and present performance results and strategic recommendations to client leadership.
Partner with Field Managers and Sales Teams to drive execution of promotions, displays, distribution goals, and retail standards.
Influence cross-functional teams and stakeholders to achieve client objectives without direct reporting authority.
Manage promotional funding, trade spend, retail incentive programs, and associated budgets.
Monitor business performance and implement action plans to improve sales results, operational effectiveness, and profitability.
Collaborate with internal teams to ensure timely execution of programs, reporting, and client deliverables.

Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Experience managing retail, grocery, mass, drug, convenience, CPG, or other consumer-product accounts and channels.
Experience within the Consumer-Packaged Goods (CPG) industry preferred; comparable experience in retail-focused industries such as pharmacy, hardware, home improvement, or other consumer-product environments will also be considered.
Proven ability to manage client relationships and deliver measurable business results.
Experience presenting business reviews, insights, recommendations, and performance results to senior client stakeholders.
Experience managing or supporting trade spend, promotional budgets, retail incentive programs, or customer marketing investments.
Strong analytical skills with the ability to interpret sales and performance data, identify trends, uncover growth opportunities, and translate insights into actionable business recommendations.
Advanced Excel skills with experience analyzing, manipulating, and reporting business performance data.
Experience using reporting and visualization tools such as Power BI, Tableau, Nielsen, Circana, or similar platforms.
Strong communication, presentation, and project management skills.
Demonstrated ability to influence stakeholders and drive accountability across teams without direct authority.
Valid driver's license and reliable transportation preferred.
Ability to travel as required within assigned markets.
Ability to work in retail store environments and lift up to 30 lbs (13.6 kg).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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More about this job

Responsibilities

The Client Services Manager is responsible for driving profitable growth for assigned accounts by managing business plans and key performance objectives. They serve as the primary liaison between the client and internal teams to ensure successful program execution and strategic delivery.

Requirements

Candidates should have at least 3 years of experience in account management, sales, or category management within the CPG or retail-focused industries. A bachelor's degree in a business-related field is preferred, along with strong analytical skills and proficiency in reporting tools like Excel, Power BI, or Tableau.

Skills

Account management
Analytical skills
Communication
Relationship building
Strategic planning
Data analysis
Sales performance management
Promotional funding
Trade spend management
Project management
Presentation skills
Cross-functional leadership
Excel
Power BI
Tableau
Category management

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
CPG
Retail Operations
Sales
Category Management
Trade Spend
Promotional Funding
Data Analysis
Power BI
Tableau
Nielsen
Circana
Strategic Planning
Business Reviews
Retail Standards
Field Sales
Project Management
Cross-functional Collaboration
Performance Metrics
Revenue Growth
Margin Management
Experiential Marketing
Integrated Commerce
Consumer Products

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