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Added 3 hours ago
T
Audit Manager I, Wealth Canada Audit (1121)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 3 hours ago
T
Audit Manager I, Wealth Canada Audit (1144)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 3 hours ago
T
Audit Manager II, Quality Assurance and Improvement Program- IT Audit (1094)
TD
Toronto, ON
- Full-time
As an Audit Manager II, you’ll plan and perform complex quality assurance reviews for multiple internal audit groups. You will be managing associated working relationships with internal…
Added 3 hours ago
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Manager, Actuarial - Financial Performance
TD
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Support functional leaders and senior business management by providing thoughtful actuarial advice and relevant information to inform decision-making.
Added 3 hours ago
T
Senior Contact Center Support Specialist (Amazon Connect)
TD
Toronto, ON
- Full-time
As a Senior Contact Center Support Specialist, you will be responsible for providing expert-level technical support to customers using Amazon Connect. This is a senior level position that…
Added 3 hours ago
T
Senior Business Analyst – Data Management & Enablement
TD
Toronto, ON
- Full-time
The Senior Business Analyst supports enterprise data management initiatives through data literacy, persona management, communications, reporting, and adoption activities. Working closely…
Added 3 hours ago
T
Senior Salesforce Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 4 hours ago
T
Group Manager, Finance - IDPP
TD
Toronto, ON
- Full-time
Formulate relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analytics
Added 4 hours ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
The Senior Finance Analyst role provides meaningful financial support to various teams within the CPB Operations, COO & Digital Transformation businesses.
Added 4 hours ago
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Group Manager, Specialized Finance
TD
Toronto, ON
- Full-time
…regulatory reporting. This role will report directly to the Senior Group Manager, Specialized…
Added 4 hours ago
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.NET/C# Engineer, TD Securities
TD
Toronto, ON
- Full-time
We are looking for a Senior Engineer to join the Securitization Technology team and embrace a broad range of tasks associated with developing application and systems solutions to address…
Added 4 hours ago
Senior Product Manager
AutoScout24
Toronto, ON
We’re looking for a Senior Product Manager to drive key initiatives within our fintech domain. Reporting into the Product Director, you will own the strategy, roadmap, execution, and…
Added 7 hours ago
AA
Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
Montreal, QC
- Full-time
Do you have experience in Project Management and Product Development, have you worked in
Added 7 hours ago
I
IMPONEXPO BUILDER COHORT
ImpoNexpo
Toronto, ON
- Full-time
You may be a senior engineer, AI researcher, product designer, technical founder, data specialist, research engineer, open-source contributor or an unusually capable emerging talent.
Added 7 hours ago
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Senior Technical Solutions Analyst - Maximo
Keyera
Calgary, AB
- Full-time
Keyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team.
Added 8 hours ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms. This role offers a unique…
Added 8 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
…including manufacturing and distribution locations, baseline of product flow and seasonality, detailed operating costs, key supply chain processes in sourcing, planning, and…
Added 9 hours ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Strong cross-functional leadership. You can align partners across product, UA, brand, creative, analytics, and finance, influence without direct authority, and communicate recommendations…
Added 9 hours ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
The Senior Data Analyst I, Product within Mistplay's Data department will play a crucial role in enhancing Mistplay's business performance through insightful analysis and driving analytics…
Added 9 hours ago
M
Manager Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centric solutions that support business objectives. You will translate technical and…
Added 10 hours ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
The Senior Finance Analyst role provides meaningful financial support to various teams within the CPB Operations, COO & Digital Transformation businesses.
Added 10 hours ago
T
Group Manager, Specialized Finance
TD
Toronto, ON
- Full-time
…regulatory reporting. This role will report directly to the Senior Group Manager, Specialized…
Added 11 hours ago
TR
Principal Product Manager, Content Transformation
Thomson Reuters
Toronto, ON
- Full-time
As Thomson Reuters' most senior individual contributor product role, the Principal Product Manager is expected to exercise significant autonomy, influence senior leaders, navigate…
Added 12 hours ago
T
Market Risk Associate - FX (5563)
TD
Toronto, ON
- Full-time
…interest rate trading, partnering closely with front office, product control, and risk analytics teams to ensure risks are well‑understood, consistently measured, and transparently…
Added 12 hours ago
NE
Senior Analyst, Strategy, Performance & Transformation
NRG Energy
Calgary, AB
- Full-time
The Senior Analyst, Strategy, Performance & Transformation supports the development, execution, and performance management of Regulated customer strategy by delivering data-driven insights,…

Acosta

Client Services Manager

Matheson, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Posting language: English
Posted: Sep 30, 2026

Original job description

The Client Service Manager is responsible for delivering profitable growth for assigned clients by achieving revenue, margin, and key performance objectives.

This role manages a complex client business and serves as the primary liaison between the client and internal teams, ensuring successful execution of programs, achievement of business objectives, and delivery of strategic recommendations that drive growth.

Success in this role requires strong account management, analytical, communication, and relationship-building skills, along with the ability to influence cross-functional teams and support client decision-making

Responsibilities

Own revenue, margin, and key performance objectives for assigned client accounts.
Build and maintain strong client relationships while serving as a trusted business partner.
Develop and execute client business plans to achieve growth objectives.
Analyze sales, POS, retail, and field execution data to identify trends, risks, and growth opportunities.
Lead client business reviews and present performance results and strategic recommendations to client leadership.
Partner with Field Managers and Sales Teams to drive execution of promotions, displays, distribution goals, and retail standards.
Influence cross-functional teams and stakeholders to achieve client objectives without direct reporting authority.
Manage promotional funding, trade spend, retail incentive programs, and associated budgets.
Monitor business performance and implement action plans to improve sales results, operational effectiveness, and profitability.
Collaborate with internal teams to ensure timely execution of programs, reporting, and client deliverables.

Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field preferred.
3+ years of experience in Client Services, Account Management, Sales, Category Management, Retail Operations, or Field Sales Leadership.
Experience managing retail, grocery, mass, drug, convenience, CPG, or other consumer-product accounts and channels.
Experience within the Consumer-Packaged Goods (CPG) industry preferred; comparable experience in retail-focused industries such as pharmacy, hardware, home improvement, or other consumer-product environments will also be considered.
Proven ability to manage client relationships and deliver measurable business results.
Experience presenting business reviews, insights, recommendations, and performance results to senior client stakeholders.
Experience managing or supporting trade spend, promotional budgets, retail incentive programs, or customer marketing investments.
Strong analytical skills with the ability to interpret sales and performance data, identify trends, uncover growth opportunities, and translate insights into actionable business recommendations.
Advanced Excel skills with experience analyzing, manipulating, and reporting business performance data.
Experience using reporting and visualization tools such as Power BI, Tableau, Nielsen, Circana, or similar platforms.
Strong communication, presentation, and project management skills.
Demonstrated ability to influence stakeholders and drive accountability across teams without direct authority.
Valid driver's license and reliable transportation preferred.
Ability to travel as required within assigned markets.
Ability to work in retail store environments and lift up to 30 lbs (13.6 kg).

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.

As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.

From awareness, to earned, brand equity, consideration, and sales - we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action - whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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More about this job

Responsibilities

The Client Services Manager is responsible for driving profitable growth for assigned accounts by managing business plans and key performance objectives. They serve as the primary liaison between the client and internal teams to ensure successful program execution and strategic delivery.

Requirements

Candidates should have at least 3 years of experience in account management, sales, or category management within the CPG or retail-focused industries. A bachelor's degree in a business-related field is preferred, along with strong analytical skills and proficiency in reporting tools like Excel, Power BI, or Tableau.

Skills

Account management
Analytical skills
Communication
Relationship building
Strategic planning
Data analysis
Sales performance management
Promotional funding
Trade spend management
Project management
Presentation skills
Cross-functional leadership
Excel
Power BI
Tableau
Category management

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Account Management
CPG
Retail Operations
Sales
Category Management
Trade Spend
Promotional Funding
Data Analysis
Power BI
Tableau
Nielsen
Circana
Strategic Planning
Business Reviews
Retail Standards
Field Sales
Project Management
Cross-functional Collaboration
Performance Metrics
Revenue Growth
Margin Management
Experiential Marketing
Integrated Commerce
Consumer Products

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