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Added 10 mins ago
Vice President, Global Consumer Data & Insights
ARC'TERYX
North Vancouver, BC
Full-time
…creative, athletes/ambassador's programs, community, experiences, operations, communications, regional teams, and agency partners. This team is comprised of global HQ and regional offices…
Added 10 mins ago
Lifeguard/Instructor – Casual Morning and Daytime
City of Beaumont
Beaumont, AB
Part-time
Be an active leader who ensures health and safety standards are implemented and maintained
Added 25 mins ago
Deputy Director, Residential Tenancies Branch
Government of Manitoba
Winnipeg, MB
Full-time
The Residential Tenancies Branch requires a leader who can balance operational excellence, legislative accountability, and organizational transformation. While knowledge of administrative…
Added 25 mins ago
Lodge Manager, Adamants
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 25 mins ago
Radio Duty Attendant, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 25 mins ago
Store Manager
Mark's
Atholville, NB
Full-time
…for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories,…
Added 25 mins ago
Baker ( 4am to 12pm)
COBS Bread
Calgary, AB
Full-time
You are a positive leader and fast learner with a willingness to learn all operations within the bakery
Added 25 mins ago
Production Technician (Countertop Cut Shop)
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Moncton, NB
Full-time
If you would like to contribute to the growth of a North American leader, we would be pleased to review your application. All individuals who possess the essential qualifications are…
Added 25 mins ago
Process & Data Mapping Associate
Drone.vet
Port Coquitlam, BC
Full-time
Wesgar is a leader in the custom sheet metal fabrication industry, specializing in high-mix, low-volume manufacturing for a wide range of global sectors. Based in Port Coquitlam, we pride…
Added 25 mins ago
Inventory Control / Quality Assurance Specialist
Rexel Canada
Delta, BC
$60,000 to $75,000 CAD / year
Full-time
Join Rexel: A Global Leader in Electrical Distribution
Added 26 mins ago
Licensed Assistant Manager
EssilorLuxottica Group
ON · Toronto, ON
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…
Added 26 mins ago
Director of Recruiting & People Strategy
Hadley Designs
Remote, Canada
Full-time · Remote
This is a leadership-tier role with 1 direct report (the People Operations Specialist) and end-to-end ownership of the talent and people functions. Your weeks will be heavier on recruiting…
Added 40 mins ago
Senior Learning & Development Specialist
Emburse
Toronto, ON
Full-time
At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in expense intelligence, we are creating a future where technology drives business value and inspires…
Added 40 mins ago
Process Innovation Co-op
Veolia Environnement SA
Montreal, QC
Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 40 mins ago
Senior Construction Inspector - Municipal Infrastructure
AECOM
Windsor, ON
Full-time
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex…
Added 40 mins ago
Shop Mechanic
Clintar Winnipeg
Winnipeg, MB
$30 to $37 CAD / hour
Full-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 40 mins ago
Senior Chief Engineer
BC Ferries
BC · Saltery Bay
Other
We are seeking a dynamic and experienced leader to join our team as a senior member of the ship's management team. In this key leadership role, you will serve as both the Engineering…
Added 55 mins ago
Security Professional Government Site
Allied Universal
St. John's, NL
Part-time
…contributes to the safety and security of people, property, and operations? This opportunity is for…
Added 55 mins ago
Digital Operations Producer (French Services) (On Site)
CBC/Radio-Canada
Ottawa, ON
Full-time
The Regional Media team is seeking a Digital Operations Producer to modernize and streamline workflows across our regional stations nationwide.
Added 55 mins ago
Director, Food & Beverage
Thermea Spa Village
Whitby, ON
Full-time
Reporting to the Director of Operations and serving as a member of the Executive Team, the Director, Food & Beverage is responsible for leading the complete Food & Beverage experience at…
Added 55 mins ago
IT Site Manager - Infrastructure & Operations
STERIS
Quebec, QC
Full-time
…technology enables the success of our manufacturing and business operations. You will lead a local IT team, oversee infrastructure and systems that support day-to-day operations, drive…
Added 55 mins ago
Senior Business Analyst
Raise
Calgary, AB
Contract
…needs, making this a unique opportunity to work with an industry leader. Our client is responsible for the safe and reliable operation of the Alberta Interconnected Electric…
Added 55 mins ago
Supervisor, Warehouse
Coca-Cola Canada Bottling Limited
Brampton, ON
Full-time
Be a leader, a good communicator, and a convener
Added 55 mins ago
Resource Specialist in Vancouver (French Services) (On Site)
CBC/Radio-Canada
Vancouver, BC
Full-time
Co-ordinate with other departments (such as Productions and Engineering) to maintain seamless operations and quickly resolve technical issues.
Added 55 mins ago
Vice President, Global Consumer Data & Insights
Arc'teryx Equipment
North Vancouver, BC
Full-time
…creative, athletes/ambassador's programs, community, experiences, operations, communications, regional teams, and agency partners. This team is comprised of global HQ and regional offices…

Closed listing

Acosta

Director Account Associate

Toronto, ON, M3C 0E4, Canada

Job type: Full-time
Experience: 7+ years of experience in experiential marketing, events, advertising, marketing, or a related agency environment.
Posting language: English
Posted: Sep 24, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

The Associate Operations Director will be responsible for driving logistics and field operations process creation, implementation and execution. They will fuel team growth through optimization, effective management, attention to detail and proactive solution driving. They will be a leader and internal champion of field and operational executions. Supports the day-to-day functions of team development.

Responsibilities

Account & Client Leadership
•    Serve as a key day-to-day client contact and build trusted relationships with client partners.
•    Develop a strong understanding of the client's business, brands, priorities, and challenges.
•    Lead client meetings, status calls, presentations, and program updates.
•    Proactively identify client needs and bring forward solutions and recommendations.
•    Help manage client expectations, timelines, and priorities across multiple projects.
•    Partner with the Account Director on account planning, relationship development, and strategic opportunities.

Project Leadership
•    Lead experiential programs from brief through execution, including timelines, deliverables, budgets, and team coordination.
•    Develop project plans and ensure all internal teams and partners are aligned against key milestones.
•    Work closely with Creative, Production, Strategy, Operations, and external vendors to bring programs to life.
•    Manage multiple projects and workstreams simultaneously, balancing competing priorities.
•    Identify risks early and develop solutions to keep projects moving forward.
•    Oversee on-site execution for key programs and ensure the client experience is delivered to a high standard.
•    Lead post-program recaps and identify learnings and opportunities for improvement.

Financial & Scope Management
•    Manage project budgets, estimates, invoices, and financial tracking in partnership with the Account Director and Project Management.
•    Ensure projects are appropriately scoped and resourced from the outset.
•    Monitor program spend and proactively flag potential risks or scope changes.
•    Ensure incremental work is communicated and approved before execution.
•    Develop strong financial acumen and understand the impact of project decisions on account profitability.

Team Leadership
•    Provide day-to-day direction and support to Account Managers, Coordinators, and junior team members.
•    Delegate work effectively and create clear accountability across the project team.
•    Mentor and support the development of more junior team members.
•    Foster collaboration across Account, Creative, Production, and Operations.
•    Act as a reliable escalation point for the team and help resolve challenges as they arise.

Account Growth
•    Identify opportunities to add value to existing client relationships and expand the agency's role.
•    Bring forward relevant ideas, capabilities, and opportunities based on an understanding of the client's business.
•    Support the Account Director with account growth initiatives, proposals, RFPs, and new business opportunities.
•    Help strengthen relationships across client teams and build credibility as a trusted agency partner.

Agency Leadership
•    Contribute to a positive, collaborative agency culture and strong ways of working.
•    Share learnings and best practices across accounts and teams.
•    Take ownership beyond assigned projects and look for ways to improve how the agency delivers work.
•    Begin building broader agency influence through collaboration across teams and disciplines.

Qualifications

What We're Looking For

7+ years of experience in experiential marketing, events, advertising, marketing, or a related agency environment.
Strong experience managing experiential programs from brief through execution.
Proven ability to manage client relationships and lead day-to-day client communications.
Experience managing multiple projects, timelines, budgets, and stakeholders simultaneously.
Strong organizational, communication, presentation, and problem-solving skills.
Experience mentoring or managing junior team members.
Comfortable working across Creative, Production, Operations, Strategy, and external partners.
Strong attention to detail with the ability to see the bigger picture.
A proactive, solutions-oriented approach and the ability to operate effectively in a fast-paced environment.
An understanding of the financial and commercial side of agency business.
What Success Looks Like

•    Clients trust you to lead their programs and bring forward thoughtful solutions.
•    Projects are well organized, well communicated, and delivered successfully.
•    You can confidently move between hands-on project leadership and broader account leadership.
•    Teams have clear direction, support, and accountability.
•    Budgets, scopes, and timelines are proactively managed.
•    You identify opportunities to improve the client relationship and grow the business.
•    You are developing into a broader agency leader while continuing to be deeply connected to the work.

About employer

More about this job

Responsibilities

The Associate Account Director leads experiential marketing programs from brief through execution while managing client relationships and day-to-day operations. They are responsible for team development, financial oversight of projects, and identifying opportunities for account growth.

Requirements

Candidates must have 7+ years of experience in experiential marketing or a related agency environment. Proven ability to manage complex projects, budgets, and client communications is essential.

Skills

Experiential marketing
Project management
Budget management
Team leadership
Strategic planning
Communication
Presentation skills
Problem-solving
Financial acumen
Mentoring
Logistics
Operations management
Stakeholder management
Risk management

Visa sponsorship

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Keywords

Experiential marketing
Account management
Project leadership
Client relations
Budgeting
Operations
Logistics
Agency
Strategic planning
Team development
RFP
Proposals
Marketing
Advertising
Events
Financial tracking
Stakeholder management
Mentorship
Risk assessment
Creative collaboration

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